Ronald McDonald House Charities of New Mexico

As an organization, we focus on these key program goals:
1. Provide a comfortable, caring and safe environment for families while their ill children access healthcare.
2. Create an affordable and nurturing environment with free, nourishing meals and snacks, laundry, entertainment and technology maintaining family life and health despite harrowing circumstances. 
3. Create contemporary and supportive public spaces (kitchens, dining rooms, dens, library, indoor and outdoor play spaces) that become gathering places where families can both find and provide support to each other, realizing that they are not alone during their overwhelming and uncertain ordeals.
4. Grow programs to meet increasing client population and community needs.
5. Ensure fiduciary reliability and financial stability.
6. Govern and manage organization with transparency and integrity.

*Set appropriate short and long-term financial targets and manage to those targets to achieve the RMHC-NM vision and mission. Continue to build donor database.
* Develop a stable, highly qualified and motivated workforce that actively delivers the organization's mission. Develop leadership succession plans. Continually renew Board and improve Board effectiveness. Expand our values-based management approach.
*Build brand awareness. Increase knowledge of and build support for RMHC-NM throughout the state. Continually build the donor database and ensure volunteer support.
*Align to Global standards. Continually assess and improve the efficiency of House and Family Room operations. Expand programs, as appropriate.

Strong leadership is a critical capability of RMHC-NM. Staff and Board members of RMHC-NM are committed to ensuring the organization is progressing by partaking in a multiyear review of all processes and policies. Year after year, our primary goal is to help children gain access to the healthcare they need. With a long, stable history, we have proven our sustainability while continuing to be creative and flexible to best meet the needs of our families.

Engagement and momentum are strong themes in RMHC-NM. Families come first at RMHC-NM and there is an unwavering organizational commitment to develop strategies which enlist the community to strengthen our ability to support them. Each year we study and review our internal systems via an organization assessment tool that allows us to dive deep into our service model and agency goals. This process focuses on many aspects of our organization including policies/procedures and research on the current status of the industry.

As we reflect on our 35 years of service, we celebrate that Ronald McDonald House Charities of New Mexico (RMHC-NM) mission has remained unchanged and unduplicated since first opening: to provide comfort, care and a home away from home for families with ill children. In those three and a half decades, more than 31,000 families have arrived at the doorstep of this trusted House, all seeking our services during a difficult time. Since opening in 1982, RMHC-NM has tripled its capacity and grown to include Ronald McDonald Family Room programs at UNM Children's Hospital and Presbyterian Hospital, ensuring that parents of children in medical crisis have respite support when and where they need it most. Services provided by RMHC-NM directly impact the health and welfare of children and their families from communities across New Mexico and surrounding states.