ENLACE COMUNITARIO
Transforming lives of domestic violence survivors and their communities. Transformando vidas de sobreviviantes de violencia doméstica y sus comunidades.
Programs and results
What we aim to solve
EC envisions a New Mexico wherein Latinx immigrants become a collective force that creates a community free of gender inequity, violence, and injustice. Despite the fact that 53% of DV service recipients in our state are Hispanic, EC is the only culturally specific DV service provider for New Mexico’s Latinx immigrant community; while the majority of EC’s clients identify as Latinx/Hispanic, EC’s services are available to anyone in need. Reducing DV and mitigating DV-affiliated behaviors will not happen overnight, but EC's intentionally crafted, client-driven services are predicated upon effecting multi-scalar change—at household, community, and systems levels. Our trauma-informed, evidenced-based methodology incorporates education; resource provision; household self-sufficiency and capacity building; and intentional outreach. And our community embeddedness allows us to effect change through this multifaceted methodology as we adapt to challenging circumstances to meet clients' needs.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Culturally Specific Domestic Violence Services
Enlace Comunitario (EC) transforms the lives of individuals and their families experiencing domestic violence (DV) by working to decrease gender inequity and intimate partner violence in the Latinx immigrant
community in Central New Mexico. EC operationalizes our mission-driven goals through our trauma-informed, intergenerational, and intersectional methodology, which guides the provision of our culturally- and linguistically-specific services. Our services address DV through two programmatic arms:
prevention and intervention.
EC’s intervention services include crisis intervention; safety planning; case management; housing assistance; therapy; life skills and parenting classes; legal services; and financial capability training. EC’s prevention services operate at community and household levels—to inculcate equitable, gender- affirming praxis among parents, youth, and their extended community.
Where we work
Awards
Purple Ribbon - Community Org of the Year 2022
DomesticShelters.org
Affiliations & memberships
Purple Ribbon Award - Community Org of the Year 2022
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Related Program
Culturally Specific Domestic Violence Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
During FY22 (July 1 2021-June 30,2022), Enlace provided 7,267 intervention services to 1,098 clients (931 adults and 167 children).
Number of children who receive DV intervention services
This metric is no longer tracked.Totals By Year
Related Program
Culturally Specific Domestic Violence Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Of the 1,098 total clients served through our intervention services in FY22, 167 of those clients were children.
Number of individuals attending community events or trainings
This metric is no longer tracked.Totals By Year
Related Program
Culturally Specific Domestic Violence Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
From FY21 (July 1, 2020-June 30,2021) to present, Enlace has continued to reach more community members through our cohorts of Promotoras and Youth Leaders, as well as through our prevention classes.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
EC's integrated service model is innovative because client and community input shaped its design as an
intersectional, intergenerational vehicle rooted in culturally and linguistically responsive, respectful
survivor empowerment. Having been shaped with intention, our service model acts as a vital stepping-stone
for survivors to exit their DV context—so as to meet survivors' critical needs at a change-making juncture in
reestablishing their independence and self-sufficiency. Through this service model, EC creatively pairs
intervention and prevention strategies with proactive outreach, self-empowerment, and community
engagement opportunities—to help propel DV survivors, as well as their dependent children, into a new life
chapter predicated upon self-sufficiency and holistic family health.
Enlace's high-level qualitative goals include:
1. Stabilizing families by securing vital resources to support survivors’ health and wellbeing;
2. Shaping a household environment wherein survivors are able to process their DV-related trauma and heal; and 3. Supporting survivors’ vital first acts in overcoming a DV crisis to become autonomous and self-sufficient.
Enlace's high-level FY23 quantitative goals include:
1. Supporting 1,000 DV survivors through our intervention services;
2. Growing our Promotoras and Youth Leaders programs—to enhance professional training opportunities for former DV clients training as community health educators (Promotoras) and former child witnesses to DV training as peer-to-peer educators (Youth Leaders)—as we expand into middle/high schools in the South Valley and Westgate communities;
3. Grow our legal services to reach 250 individuals, including through legal-focused outreach
(e.g., law clinics); and
4. Growing our therapy arm to reach 275 individuals; and (5) raising our public profile
through 55 public presentations, multimedia projects, and community events.
What are the organization's key strategies for making this happen?
Enlace's high-level strategies for achieving our organizational goals include:
1) Providing culturally and linguistically specific direct intervention services to DV survivors and their children;
2) Building the leadership capacity of former victims and their children (through our outreach- and education-focused prevention programs); and
3) Engaging newly trained leaders in anti-violence and gender equity education.
What are the organization's capabilities for doing this?
In line with EC policies, each staff member receives 40 hours of training on domestic violence (DV) and community resources before they even start seeing clients and every year thereafter. EC also provides 20 hours of training to staff and volunteers on a yearly basis that includes: 1) dynamics of DV, including its effects on children; 2) crisis intervention strategies, including safety planning; 3) communication skills (between parents/caregivers and their children; between youth); 4) working with diverse populations; 5) the criminal legal system and legal protections available to victims of DV; 6) child development; 7) confidentiality policies and protections; 8) substance abuse in relation to domestic violence; and 9) immigration issues.
What have they accomplished so far and what's next?
Enlace Comunitario (EC) has 20 years of experiencing providing DV services to thousands of Latino immigrants and has been recognized locally and nationally as a leader. EC’s staff is bilingual, bicultural, and highly trained to combine best practices used by programs who serve native English speakers, with an understanding of the experiences, fears, needs and hopes related to the immigration status and culture of EC clients. As noted, EC’s services include case management; individual, group and family counseling; legal advocacy and representation; life skills classes; transitional housing; prevention and leadership development.
In addition, EC participates in many state and national organizations to remain current on best practices for serving victims. Locally, we are a member of the statewide NMCADV and the Network to End Sexual Assault and Domestic Violence and EC sits on the Mayor's Task Force against DV and Sexual Assault. We are also members of the National Latino Network for Healthy Families. EC's executive director and other staff members also participate in community and professional organizations on a state and national level. Through the executive director's and other staff members' participation on these and other community and professional organizations, EC engages in significant policy change and advocacy for immigrant survivors of domestic violence.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
EC's primary service footprint encompasses Bernalillo, Valencia, and Sandoval Counties, with place-based initiatives in Albuquerque's South Valley and Westgate communities; over 40% of EC's client base resides in the latter two communities. EC's clients are low-income, predominantly Spanish-speaking Latinx immigrants—85% of whom identify as women, many of whom have dependent children; 60% of our client base is undocumented. EC is intentional about recruiting members to our Board of Directors and staff who represent the community we serve. Moreover, EC recognizes that DV survivors are the most knowledgeable people to lead our programmatic efforts, which is why EC works to pipeline former clients into EC as staff members; former clients also have held leadership roles on our Board of Directo
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Time constraints can sometimes problematize clients providing us feedback.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
ENLACE COMUNITARIO
Board of directorsas of 09/20/2022
Ms. Meriah Heredia Griego
Research and Policy Consultant, Meriah HG Consulting, LLC
Term: 2020 - 2023
Javier Aceves
MD, Retired Pediatrician
Armando Sanchez
Managing Principal, Loftis Group, LLC
Penny Holland
Licensed Professional Clinical Counselor (L.P.C.C.)
Sonia Bettez, PhD
Project Lead/Mentor, UNM Evaluation Lab
Veronica Salcido
Student Success Specialist/ Financial Literacy Coach, UNM Valencia
Zoila Alvarez Hernandez
Attorney, ACLU NM
Ian Esquibel
Owner/Founder, Oak Hill Coaching & Consulting, LLC
C. Estela Vasquez Guzman
PhD, Oregon Health Science University
Jennifer Moore
JD, University of New Mexico, School of Law
Meriah Heredia Griego
PhD, Levado
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 09/20/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.