Pawster Nashville

End Pet Homelessness Before It Begins

Nashville, TN   |  https://www.pawsternashville.org

Mission

When pet owners are in crisis (eviction, domestic violence, hospitalization, addiction, etc.), Pawster Nashville places their cat or dog in a loving foster home until the owner is back on their feet and ready to be reunited. This keeps pets out of shelters, and it keeps families together. Pawster Nashville's mission is to end pet homelessness before it begins, by providing short-term respite care for pets as an alternative to surrender, with the goal of reunification with their owners.

Ruling year info

2020

President

Gabe Horton

Main address

239 White Bridge Pike, Unit 13

Nashville, TN 37209 USA

Show more contact info

EIN

85-1662354

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Pawster Nashville's mission is to end pet homelessness before it begins. Shelters and rescues are overflowing with homeless cats and dogs. But how did they become homeless in the first place? Many pets in shelters came from loving homes who felt they had no other choice but to surrender their beloved pet. Temporary crises, like hospitalization, loss of housing, domestic violence, addiction treatment, and others, leave pet owners with few options to care for their pets. Many do not have family or friends who can take their animals for weeks or months at a time. Most cannot afford to pay for boarding or pet-sitting. What can a pet owner do in this sort of crisis? Pawster gives pet owners in crisis another option: Crisis Foster Care. We place their dog or cat in a loving foster home until the owner is back on their feet and ready to be reunited.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Crisis Foster Program

When a pet owner is in crisis, Pawster Nashville places their dog or cat in a foster home until the owner is back on their feet and ready to be reunited. This keeps the pet out of a shelter, and it keeps the family together.

We partner with the local animal control shelter as well as nonprofit organizations for client referrals. We partner with community clinics and the animal control shelter to provide veterinary services, including vaccinations, microchipping and spay/neuter surgeries. All pets accepted into the crisis foster program will be vaccinated, microchipped and spayed/neutered, if not already.

We match each animal with a trained and loving foster home that best fits each pet. When the foster period is over, each pet receives a complimentary grooming session before being returned to their owner.

Population(s) Served
People with diseases and illnesses
Substance abusers
Economically disadvantaged people
Incarcerated people
Victims and oppressed people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animals vaccinated

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Unemployed people, Veterans, People with diseases and illnesses, Substance abusers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of animals returned to their owner

This metric is no longer tracked.
Totals By Year
Related Program

Crisis Foster Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of volunteers

This metric is no longer tracked.
Totals By Year
Related Program

Crisis Foster Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Average number of dollars received per donor

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of new donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of donations made by board members

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of organizational partners

This metric is no longer tracked.
Totals By Year
Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Pawster's mission is to end pet homelessness before it begins. Every pet fostered and reunited with their owner through Pawster Nashville is a pet who does not become homeless. By keeping pets and their people together, we can help end pet homelessness altogether.

Pawster Nashville’s short-term goals (by year-end 2022) include:
1) Foster 110 pets and reunite each pet with its owner.
2) Build 10 new partnerships with client referral organizations.
3) Build 5 ongoing corporate partner relationships to ensure sustainable funding into the future.
4) Reduce pet surrenders in Nashville by 2%.

Our strategies are best described in our Sustainability Plan 2021-2022.

In brief, Pawster will focus on 5 key areas to ensure the organization can continue expanding services in Middle Tennessee to keep pets and people together through crisis:

1) Develop partnerships with Human Services Organizations to demonstrate the Proof of Concept: “Crisis foster care for pets helps solve the owner’s problem(s) more efficiently, long-term.”

2) Enhance Volunteer Recruitment and Retention through increased volunteer roles, volunteer recruitment partner organizations, marketing campaigns and volunteer surveys.

3) Cultivate multi-level individual donor engagement, including transitioning to new donor management software and developing a comprehensive fundraising plan.

4) Measure impact of services through data collection, community asset mapping, increased data collection through software, and other measures.

5) Diversity, Equity and Inclusion: Pawster cannot serve all communities in Nashville if the organization is not representative of all communities in Nashville, from the board of directors to staff, volunteers, donors, and partner organizations. Pawster will hire a paid DEI consultant to advise on immediate and long-term next steps.

Pawster has raised enough funds to meet 2021 budget goals and begin 2022 on sound footing. These funds have allowed the board of directors to hire the President, Gabe Horton, as full-time Executive Director. By dedicating a full-time paid staff position to enacting the organization's strategic plans, Pawster is fully capable of meeting its goals.

Pawster has fostered 35 dogs and cats since November, 2020, and has reunited 19 with their owners so far. In the same period, Nashville's Metro Animal Care & Control has reported 310 Animal surrenders. By preventing 35 pets from entering the shelter, Pawster has decreased the overall number of animal surrenders by 10%.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    When we launched Pawster Nashville, we focused on the message of ending pet homelessness. After conducting a survey and speaking with several volunteers and donors, we learned that our constituents were more motivated by our work to keep pets and their people together through crisis. In turn, we have begun to focus on the message of keeping families together, because when you help the pet, you help the person.

  • With whom is the organization sharing feedback?

    Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Pawster Nashville
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Pawster Nashville

Board of directors
as of 7/26/2021
SOURCE: Self-reported by organization
Board chair

Allison Ruari

Vine Street Christian Church

Term: 2020 - 2021

Ellen Adams

Educator (Retired)

Nathan Yates

OneOncology

PJ Cowan

Musicians On Call

Allison Ruari

Vine Street Christian Church

Gabe Horton

OPUS Inspection

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 07/26/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 07/26/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.