Mountain View Health Services

Comprehensive, affordable health care for those in need.

Anchorage, AK   |  www.mtvhs.org

Mission

To serve the community by providing comprehensive, affordable health care services to those in need. Guiding Principles: Compassion, Service and Excellence.

Notes from the nonprofit

Please see our website at www.mtvhs.org for further information on our organization. Thank-you.

Ruling year info

2021

Medical Director

Jonathan Van Ravenswaay MD

Executive Director

Gregg Higgins

Main address

3521 Mountain View Dr

Anchorage, AK 99508 USA

Show more contact info

EIN

85-2391237

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Before we started Mountain View Urgent Care, there was no outpatient health clinic in the low-income neighborhood of Mountain View, a diverse population of about 8,000 people. Alaska Regional Hospital Emergency room reported roughly 5,000 ER visits from Mountain View neighborhood residents in 2015 and reported that about half of those were for health concerns a primary care doctor could treat. Behavioral Health needs are rising in Mountain View. Anxiety and depression have seen the biggest rise in incidence. When we started Mountain View Health Services, there were no outpatient behavioral health clinics in the neighborhood.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Mountain View Urgent Care

MVUC offers excellent, walk-in care for the whole family. With extended hours, our patients can be seen at their convenience. Common reasons to be seen include injuries, cough, and fever but we also offer physicals, one-stop STD testing and treatment, Offering Vivitrol injections for those in recovery from opioid and alcohol dependency, Nexplanon implantable birth control, and Depot-Provera injectable birth control.

We offer sliding scale fees for our patients. Financial hardship payment plans are also available. We believe that Alaskans should see their doctor more often and not less. For this reason, we want to do our part to make health care more affordable.

Population(s) Served
Social and economic status
Age groups

We offer primary care to the community with regular and same day appointments.

Population(s) Served

We offer mental health counseling with regular and same-day appointments.

Population(s) Served
Age groups
Ethnic and racial groups
Family relationships
Age groups
Ethnic and racial groups
Family relationships

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Ethnic and racial groups, Social and economic status

Related Program

Mountain View Urgent Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Metrics are from Mountain View Urgent Care which Mountain View Health Services operates starting on July 1, 2021.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To meet the health care needs of the community of Mountain View.

To create a permanent comprehensive and innovative health center that will, within 5 years, offer robust, full-service outpatient health care services including: primary care, urgent care, immediate-access behavioral health services and counseling, psychiatry, diabetes specialty care, general cardiology services, and orthopedic clinic.

We are currently building capacity to expand services in primary care and behavioral health. We are developing a combination model of care offering both immediate and scheduled care through a combination primary care/urgent care clinic with integrated behavioral health clinicians.

We have a strong professional staff of three MDs and one LPC that is highly experienced. We have a diverse support staff team.

We have a nicely built-out clinic space with room for expansion.

We have increased patient visits by over 100% in the last 2 years. We have hired two medical doctors and one licensed professional counselor.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Patients who visit the health services center are primarily residents of Mountain View. 8,000 residents live within the 1.5 square miles of Mountain View proper and within 1 mile of the center. With over 5,000 residents per square mile, Mountain View is one of the most densely populated neighborhoods in Anchorage. It has been known for its working-class population and recently for immigrants from countries spanning the globe. The Mountain View Census Tract is a designated Medically Underserved Area (MUA) and a Health Professional Shortage Area (HSPA) for Primary Care, Mental Health, and Dental Health. The Mountain View census tract is the most diverse neighborhood in the United States, based on research by the University of Alaska Anchorage using 2010 Census data.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Address a Quality Improvement Project towards medication reconciliation to ensure medication correctness.

  • With whom is the organization sharing feedback?

    Our staff,

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible,

  • What challenges does the organization face when collecting feedback?

Financials

Mountain View Health Services
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Mountain View Health Services

Board of directors
as of 11/28/2021
SOURCE: Self-reported by organization
Board chair

Brant Smith

Heather Smith

Jan Ilutsik

Jim Posey

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes

Organizational demographics

SOURCE: Self-reported; last updated 11/28/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

The organization's co-leader identifies as:

Race & ethnicity
Decline to state
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data