GOLD2022

New Neighbors Partnership Association

Connecting Refugees to Their New Communities

Mission

New Neighbors Partnership welcomes refugees, asylee, and asylum seeking families by helping them forge positive social connections with local families who can provide emotional, informational, and concrete support as they resettle.

Ruling year info

2021

Principal Officer

Shoshana Akabas

Main address

245 W 107th St Apt 3d

New York, NY 10025 USA

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EIN

85-3192882

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

New Neighbors Clothing Partnership

The Clothing Partnership Program matches newly-arrived refugee families with local NYC families who have slightly older kids and can pass on hand-me-down clothing donations. The need for community support derives from the fact that most refugees only receive 90 days of assistance from a resettlement agency when they arrive, after which they often struggle; asylees and asylum seekers receive no formal assistance in their resettlement. By matching newly-arrived families with local families, we create connections for ongoing support and the streamline donation process by eliminate the need for clothing drives (clothes go directly from families who have them to families who need them). As another benefit, the program helps counteract fabric waste, since, currently, over 50% of clothing ends up in a dump within a year of purchase, whereas the clothing passed down in our program goes on to have multiple re-uses in some of the neediest communities in the city.

Population(s) Served
Children and youth
Immigrants and migrants
Parents
Caregivers
Ethnic and racial groups

Where we work

Affiliations & memberships

Hello Neighbor Network 2022

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve refugee and asylum-seekers resettling in New York City. Our new neighbors come from all over the world: they’re journalists from Tajikistan and Nepal who were persecuted by their government, survivors of human trafficking from Honduras and El Salvador, and translators who assisted U.S. troops in Afghanistan and were forced to flee when discovered by the Taliban. Refugees generally receive three months of assistance from a resettlement agency, after which they often struggle. Many Afghan evacuees are coming to the U.S. as Humanitarian Parolees, making them ineligible for most benefits. For those families, as well as asylum seekers still in the process of applying for work permits, our program is often the only form of support they have.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We recently received feedback from refugee families that they enjoy and appreciate the notes that partner families send them inside the clothing packages, so we added a new section of our website to share guidelines and encouragement for partner families writing these letters. We shared this with participating parents through our social media channels and newsletter and saw an immediate increase in the number of letters included in clothing packages.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Feedback from the families we serve has helped us tailor our services to better meed their needs (such as expanding to include donations of books, diapers, and baby supplies in our program) and give them access to more resources (we've developed more relationships with partner NGOs that can help fill the needs clients tell us about).

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection,

Financials

New Neighbors Partnership Association

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

New Neighbors Partnership Association

Board of directors
as of 09/27/2022
SOURCE: Self-reported by organization
Board chair

Naomi Hachen

Adriel Koschitzky

Jenessa Abrams

Joelle Fenton

Emani Fenton

Ariella Barel

Serena Covkin

Holly Schechter

Emily Moore

Maya Elcheikh

Elizette Lakouetene

Wenjing Dai

Daphne Andreades

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 9/27/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/27/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.