New Neighbors Partnership Association
Connecting Refugees to Their New Communities
Programs and results
What we aim to solve
Refugees generally receive (at most) three months of assistance from a resettlement agency, after which they often struggle. And asylum seekers — such as many of our Afghan Allies arriving under Humanitarian Parole and Ukrainians fleeing the war under Temporary Protective Status — are eligible for few public benefits and even less resettlement support. Furthermore, clothing drives are a temporary, labor-intensive, and inefficient solution for families constantly needing new clothes for growing kids. Drives not only miss the opportunity to create connections and a network of parents for ongoing support, but clothes donated anonymously tend to be in poor condition. Finally, for refugee families, the experience of picking up clothing from a drive can feel undignified. Our program helps close all these gaps by putting in place long-term, sustainable grassroots support and community resources for newly-arrived families, ensuring refugee families will always have seasonally appropriate cl
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
New Neighbors Clothing Partnership
The Clothing Partnership Program matches newly-arrived refugee families with local NYC families who have slightly older kids and can pass on hand-me-down clothing donations. The need for community support derives from the fact that most refugees only receive 90 days of assistance from a resettlement agency when they arrive, after which they often struggle; asylees and asylum seekers receive no formal assistance in their resettlement. By matching newly-arrived families with local families, we create connections for ongoing support and the streamline donation process by eliminate the need for clothing drives (clothes go directly from families who have them to families who need them). As another benefit, the program helps counteract fabric waste, since, currently, over 50% of clothing ends up in a dump within a year of purchase, whereas the clothing passed down in our program goes on to have multiple re-uses in some of the neediest communities in the city.
Where we work
Affiliations & memberships
Hello Neighbor Network 2022
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of children served
This metric is no longer tracked.Totals By Year
Related Program
New Neighbors Clothing Partnership
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of refugees resettled
This metric is no longer tracked.Totals By Year
Related Program
New Neighbors Clothing Partnership
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of children who receive new clothing
This metric is no longer tracked.Totals By Year
Related Program
New Neighbors Clothing Partnership
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our organization aims to bolster three of the five documented “protective factors” in our refugee families from the Strengthening Families Approach: (1) building social connections by partnering refugees with other families in their neighborhood, (2) fostering parental resilience through the informational support provided by partner families, and (3) sharing concrete support in times of need through the material support of clothing hand-me-downs, as well as other baby supplies.
What are the organization's key strategies for making this happen?
Our core clothing partnership program serves refugee families by matching them with local families who have older kids and can share ongoing clothing hand-me-downs from season to season. This model reimagines in-kind giving by turning what would normally be a one-time, blind “charity” donation into a longstanding relationship between families, providing the longer-term security and comfort to refugee families that they will have clothes for their children for years to come, as well as the connection to a local family with similar aged kids. Our upstream, early intervention supports at-risk families arriving in New York to mitigate poverty and help provide stability to families that have experienced the severe trauma of displacement.
What are the organization's capabilities for doing this?
Our organization's credentials are based in our track record of success serving refugee communities, our multinational staff and empowerment of refugees in leadership positions, and the strong network of local partnerships we've developed.
We center the refugee experience at every level of our organization, hiring recently arrived refugees / immigrants. Our staff brings advanced degrees from around the world in translation, public policy, business administration, international relations, and economics; work experience at the UN Mission in Kabul, IRC, NYC Department of Education, Columbia University, and more; and extensive translation, interpretation, and social services expertise. In addition, our staff collectively speaks nearly 20 languages, including French, Spanish, Pashto, Dari, Arabic, Mandarin, American Sign Language, Ukrainian, Russian, and Urdu.
At the highest levels of our organization, several clients who benefited from our program — including women from Lebanon and Central African Republic — now serve on our board of directors, along with leaders from Human Rights First and The Equity Project.
The molding of our program by members of the community we serve, as well as our strong partnerships with key organizations, makes us well-positioned to carry out this program. Our partners at HIAS, Catholic Charities, IRC, and Human Rights First help us identify the families with the highest need who would most benefit from the material and community support of our program. We also have a robust referral network with local New York City partners, including Emma’s Torch, Sakhi for South Asian Women, Women for Afghan Women, Ruth’s Refuge, and more.
The proven foundations of our program, coupled with our talented multi-national staff and strong network of partners, has helped us build our success. With the help of the WellMet Philanthropy, we can grow our capacity to provide a warm community welcome to more refugees making a new home for themselves in New York.
What have they accomplished so far and what's next?
Our clothing partnership currently serves nearly 300 children from 34 countries. 80% of refugee families in our program surveyed said our organization was their primary source of support and community in the US. “I cannot imagine my survival without New Neighbors Partnership,” says a single mom from Pakistan, who has formed a close friendship with her Brooklyn-based partner mom. The local community support New Neighbors provides — both through material clothing donations and through community connections — helps refugees feel welcomed and encouraged in their new lives.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
New Neighbors Partnership Association
Board of directorsas of 10/10/2023
Naomi Hachen
Adriel Koschitzky
Jenessa Abrams
Joelle Fenton
Emani Fenton
Ariella Barel
Serena Covkin
Holly Schechter
Emily Moore
Maya Elcheikh
Elizette Lakouetene
Wenjing Jenny Dai
Daphne Andreades
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 09/27/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.