Goodwill of Central and Northern Arizona

By providing no-cost career services, Goodwill of Central and Northern Arizona is empowering individuals, strengthening families, and building stronger communities. GCNA offers job seekers the tools and resources necessary to achieve meaningful employment and sustainable wages. In 2018, GCNA served more than 63,000 individuals with no-cost tools and resources. GCNA is operating to equip individuals and families in Arizona with the knowledge, skills, and confidence they need to secure employment and become self-sufficient. Through these services, GCNA is preparing job seekers for jobs at GCNA and other companies throughout the community.

Goodwill of Central and Northern Arizona has three key strategies for accomplishing its mission: transform mission services, optimize retail performance, and drive growth and diversification. GCNA aims to enhance and expand its mission services in order to provide more intensive and impactful support to a broader range of job seekers. GCNA will optimize existing store performance to meet and exceed targeted revenue grown, accelerate data collection and analysis, and drive optimal decision-making. Additionally, GCNA seeks to expand current training programs and to ensure that the appropriate talent is in place to fulfill its business strategies and vision.

Goodwill of Central and Northern Arizona has been in business since 1947. GCNA is a large nonprofit organization with an annual revenue of over $170 million and nearly 4,000 employees across administration, retail, and mission services. With the support of donations and retail operations, GCNA provides no-cost career services to community members across Arizona. To meet future objectives, GCNA will continue to deliver high-value training services, increase donations and store sales, and ensure the highest level of culture and talent management.

In 2018, Goodwill of Central and Northern Arizona achieved more than 2 million donation occasions, including 901 donation drives to benefit local schools, nonprofits, and other efforts. More than 1,000 veterans connected to resources and Arizona jobs through Goodwill Mission Services. During the same year, Goodwill raised more than $125,000 for five local nonprofits and gave back more than $236,000 to schools, youth sports, and other community groups. GCNA also diverts nearly 200 million pounds of material from going directly into landfills every year. For 2019 and beyond, GCNA will continue to evolve its mission services and retail operations in effort to end poverty through the power of work.