United Cerebral Palsy Association of Central Arizona

Life without limits for people with disabilities

aka United Cerebral Palsy of Central Arizona and UCP of Central Arizona   |   Phoenix, AZ   |  www.UCPofCentralAz.org

Mission

UCP of Central Arizona provides comprehensive services to individuals with disabilities and their families by providing physical and developmental support as well as educational growth which is the foundation for independent living.  "Life without Limits"

Ruling year info

1956

Chief Executive Officer

Ms. Brenda Hanserd

Main address

1802 W. Parkside Lane

Phoenix, AZ 85027 USA

Show more contact info

EIN

86-0110967

NTEE code info

Developmentally Disabled Services/Centers (P82)

Health - General and Rehabilitative N.E.C. (E99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our programs are designed to help infants, children, teens and adults with disabilities reach their full potential and improve their quality of life and that of their family members.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

UCP Community and Home-Based Therapy

The UCP Community and Home-Based Therapy program serves children from birth until age five (5) who are not achieving "typical" milestones. The therapy team includes experts who ensure the child receives the combination of physical, occupational and/or speech therapy he or she needs. The Community and Home-Based Therapy program is an excellent solution for families when their children have medical complexities, transportation difficulties, multiple young children at home, or when it benefits the child more to utilize the home environment.

Population(s) Served
Infants and toddlers
People with disabilities

UCP of Central Arizona's Therapy Clinic serves children from infancy to the pre-teen years at the Laura Dozer Center located in north Phoenix and at UCP Downtown. The program serves children with all disabilities, diagnosis and developmental challenges including, but not limited to cerebral palsy, Down syndrome, Autism spectrum disorders, sensory processing and genetic disorders, torticollis, birth defects, orthopedic disabilities, effects of in-utero drug or alcohol exposure, head injuries, developmental delays along with other diagnosis that affect development. In addition to providing traditional therapy addressing delays in developmental milestones, the UCP team offers a variety of specialized services such as sensory integration approach, feeding therapy, handwriting intervention and adaptive equipment recommendations.

Population(s) Served
Children and youth
People with disabilities

UCP of Central Arizona's Day Treatment for Adults program serves adults post-graduation through adulthood. DTA's services develop and help maintain skills needed to increase independence, lead productive lives and experience community integration. DTA provides opportunities to increase self-esteem, enhance life-skills, develop effective communication, obtain skills with money, enhance interpersonal relationships and participate in social activities.

Population(s) Served
People with disabilities
Adults

The UCP Early Learning Center is an educational program with an emergent curriculum for children from 6 weeks old to age five (5). The center has a National Association for the Education of Young Children (NAEYC) accreditation and a Quality First five star rating. In the inclusive classrooms approximately 30% of the children are identified with disabilities and delays and approximately 70% are meeting or exceeding developmental milestones. For children with a special needs diagnosis, the center provides access to on-campus therapy services including: Occupational, Physical and Speech therapies.

Population(s) Served
Infants and toddlers
People with disabilities

UCP of Central Arizona's Home and Community Based Services provides highly personalized, attentive and well-trained care in the member's home and/or in the community. Providers give vital one-on-one attention to their members to ensure the goals and objectives of the person's Individual Service Plan are being met. These services aid in the improvement of skills, teach activities of daily living and assist parents and primary caregivers with ongoing care.

Population(s) Served
Adults
People with disabilities

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To provide the highest quality therapy, education, life-skills training, community integration, and respite, attendant care and habilitation programs and services based on the special needs of each individual to ensure a life without limits.

Employ individuals with the the skills and heart for the disability community, who exhibit our organizational values:
1. ACCOUNTABILITY: UCP shall make every effort to ensure that every child, adult and family receive the utmost care by the services we provide.
2. COMMITMENT: Because of our commitment to those we serve, hope transforms into results and lives are changed.
3. LOVE AND COMPASSION: Knowing you're making a difference in someone's life, then suddenly realizing they've made a difference in yours.
4. TEAM WORK: At UCP, we create an environment where individuals come together in a spirit of teamwork, which allows us to attain remarkable results.
5. TRUST: We build relationships with honesty and integrity while following through on our commitments.
6. RESPECT: We treat our team members with mutual respect and sensitivity, recognizing the importance of diversity. We respect all individuals and value their contributions.

Our highly trained staff and their commitment to our mission and values provides the framework around which our programs are built. Because of the individualized nature of the work we do -- every individual with disabilities and his or her family have unique abilities along with challenges -- the ability of our staff to collaborate, use intuition, draw on a wide-range of experience, have the respect of the community to utilize the knowledge of others, and the desire to sincerely make a difference in the lives of others leads to creative solutions.

While measuring individual outcomes through IFSP, IEP, and ISP indicators, we are working to implement additional matrix to evaluate our effectiveness and impact on the individuals and families we serve.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve people with a wide array of disabilities and their families.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We have expanded our hours, provided enhanced online payment options, added automatic door openers (access ability), we offer teletherapy.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    We are able to be more efficient in how we provide service and are able to be more confident that we are providing services that are needed.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

United Cerebral Palsy Association of Central Arizona
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

United Cerebral Palsy Association of Central Arizona

Board of directors
as of 3/26/2021
SOURCE: Self-reported by organization
Board co-chair

Chair Manny Cairo

Midwestern University

Term: 2018 - 2021


Board co-chair

Brett Heising

brettapproved.com

Term: 2020 - 2021

Brett Heising

brettapproved.com

Randall Howe

Arizona Court of Appeals, Div. 1

Phil Barber

Walmart

Manny Cairo

Midwestern University

Michael Kruer, M.D.

Phoenix Children's Hospital

Dan Williams

Fenix Financial Forensics (F3)

Gary Brennan

Brennan - Grey Consulting

Nicole Almond Anderson

Arizona State University

Suzy Peel

Circle K Stores - Arizona Region

Son Yong Pak

Care 1st Health Plan Arizona

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 03/26/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data