PLATINUM2023

Assistance League of Phoenix Arizona, Inc.

aka Assistance League of Phoenix   |   Phoenix, AZ   |  www.alphx.org

Mission

Assistance League of Phoenix improves the lives of children through philanthropic programs that fulfill basic needs, foster self-esteem and enhance quality of life.

Ruling year info

1964

CEO

Ms. Aimee Runyon

Main address

9224 N. 5th St

Phoenix, AZ 85020 USA

Show more contact info

EIN

86-0193883

NTEE code info

Human Service Organizations (P20)

Human Services - Multipurpose and Other N.E.C. (P99)

Thrift Shops (P29)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

In the Greater Phoenix area, there are over 140,000 children grades K-8, who qualify for the free reduced lunch program. These children attend both uniform and non-uniform schools. Our signature program, Operation School Bell, provides wardrobe packages for children who attend Title I schools that have 75%+ free/reduced lunch recipients. For over 30 years, we have been working to provide clothing/shoes/hygiene items for these youth. In 2013, we found a way to make our mobile, by converting a 40' city bus into a mobile clothing center. Outfitted with racks of clothing, 4 dressing rooms and a shoe fitting area, our Delivering Dreams bus was able to double the number of youth served within 2 years. We currently serve over 8,500 children each year. In 2019, we received grants to purchase (3) new buses. During 2020, we retrofitted the new buses, and by the time school started, we were able to hit the ground running. Our goal is to double the number of children we are serving.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Operation School Bell

Operation School Bell provides new school clothing, shoes, and hygiene kits to children grades K-8 that qualify for the free lunch program.

Population(s) Served
Children and youth
Economically disadvantaged people

Providing teddy bears to children in crisis through partnerships with first responders.

Population(s) Served
Infants and toddlers

Providing layettes for babies born into poverty.

Population(s) Served
Infants and toddlers

Distributing new and gently used books to Title I schools grades K-8 and social service agencies that serve children and families in need.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of children that received a wardrobe package of clothing/shoes/hygiene kit.

Number of children who received school supplies

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children, Adolescents, Preteens

Related Program

Book Gifts

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of children who received books.

Number of hygiene kits distributed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children, Adolescents, Preteens

Related Program

Operation School Bell

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Assistance League of Phoenix seeks to improve the lives of children in our community through philanthropic programs that fulfill basic needs, foster self-esteem and enhance quality of life. As highlighted in the Vision 2025 report from The Center for the Future of Arizona, one in five Arizonans lives in poverty, and the current poverty rate among children under 18 in Arizona is at 25.6%, almost 4% higher than the national average. That translates to thousands of children in Phoenix that need our help. We believe that parents should not have to choose between paying for essentials such as rent, milk or gas and purchasing clothing for their children or layettes for newborns. Yet sometimes those choices are very real for parents living at or below the poverty level. Assistance League of Phoenix works to serve our community in need by providing clothing, shoes, books and more to disadvantaged children who need our help.

Our mission statement guides six philanthropic programs which touch the lives of thousands of children each year. Our programs serve low-income and disadvantaged children in need by providing new school uniforms through our signature program Operation School Bell®, symphony field trips, children's books for Title I schools through Operation School Bell, Birthday Book Corner, and the Book Gifts Project, teddy bears for children in crisis through HUGS, and layettes for newborns born into poverty through the Wee Help program.

We are a non-profit, volunteer-driven organization, serving the Greater Phoenix community since 1961. Last year 230 members gave 26,858 volunteer hours, equaling the work of 13 full-time employees. We are pleased to say that 100% of Board Members, Advisory Council Members, employees, and Member Volunteers give financially -- and all do so without any requirements. Assistance League of Phoenix has an exceptional track record for providing services to children in our community that are most in need. With over a 90% return to the community, Assistance League of Phoenix operates efficiently to allow grant dollars to be maximized in our programs. During the 2014-2015 school year, Assistance League of Phoenix volunteers distributed over 57,000 units of service (including uniforms, layettes, books, teddy bears and more) to disadvantaged children in the Greater Phoenix area. Every penny donated is put back into our community to improve the lives of children.

Assistance League of Phoenix has accomplished so much in its first 55 years, growing from a 100% volunteer organization to a fiscally strong and capable non-profit with 4 staff members and a volunteer base of over 200 members. Partnering with local businesses to engage employee volunteers has increased capacity and allowed us to broaden our reach in the community each year, serving more children in need.

In 2013, a retrofitted bus turned into a mobile dressing area allowed us to greatly increase the number of children served through our signature program Operation School Bell and currently 64% of all children served are reached through our Delivering Dreams Bus. We are currently working to make improvements to the bus that will allow us to dress more children at each school visit, increasing the total number of children served by 30% in the next school year.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve low-income students grades K-8 at Title I schools. We get feedback from the students, their parents/guardians, and the educators at the schools we serve.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    We did focus groups with 5-8th grade students, because we were finding that they were not wanting to participate in the program as much. We found out that the girls did not like the unisex clothing options, and both girls and boys wanted different styles in pants to fit in with their peers. We had also been giving out one color/style of shoe. The kids told us that these shoes had become an identifier for kids to know which kids needed assistance. Based on this feedback, we made an investment in purchasing both male & female tops, as well as skinny pants and jogger pants. We have also invested in offering 7-10 different styles & colors of shoes each year. Each year we change them. We have also added a special Fiesta Bowl shoe (with the Fiesta Bowl logo).

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Assistance League of Phoenix Arizona, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Assistance League of Phoenix Arizona, Inc.

Board of directors
as of 02/13/2023
SOURCE: Self-reported by organization
Board co-chair

Barbara Hood


Board co-chair

Susan Frank

Patsy Nodilo

EP Wealth

Susan Frank

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Susan Thomas

Susan Bolls

Jim Nygren

Fry's Food Stores

Janet Bioletto

Judy Mullin

Teniesa Moline

Sara Fleury

Kitchell

Chris Orkild

BMO Bank

Joanne Winter

Dan Aspery

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/10/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 02/10/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.