PLATINUM2024

HERMITAGE NO-KILL CAT SHELTER

aka The Hermitage No-Kill Cat Shelter and Sanctuary   |   Tucson, AZ   |  www.hermitagecatshelter.org

Mission

To advocate for the welfare of cats by being a model cage-free sanctuary and no-kill shelter.

Ruling year info

1965

Shelter Manager

Amber Nix

Main address

PO Box 13508

Tucson, AZ 85732 USA

Show more contact info

EIN

86-0213263

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We provide a safe haven for the abandoned and at-risk cats in our community, and southern Arizona. Not only do we rescue from the municipal shelter in our county (Pima), we also take in cats from the surrounding counties, as well as shelters, rescues and individuals around Arizona, San Juan Puerto Rico, San Marcos Mexico, and elsewhere. Our shelter is also an accredited sanctuary (under the American Sanctuary Association), and has been so, since 2013. We work hard to ensure these cats are provided with the best food, medical care, and mental and emotional stimulation while they are with us. Many of these felines come to us in need of a second chance at a loving home, and we work hard to find adopters who will provide them with the care they deserve. If they are not adopted, they remain with us until the end of their natural lives. We also work to promote the No-Kill Philosophy, advocating for an end to "kill shelters", and reserving euthanasia to end needless suffering.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Cat Shelter and Sanctuary - ADOPTIONS

We provide temporary shelter and long-term sanctuary to all the cats that come through our doors. We strive to see all our cats adopted; however, we serve as a sanctuary, a more permanent home, for cats who may never find an adopter. Our in-house medical suite enhances all the operations at The Hermitage. It enables us to: perform cost effective spay/neuter procedures; microchip and vaccinate all cats/kittens before adoption; assist our foster care volunteers in keeping vulnerable orphaned kittens alive and well; increase the number of cats at risk of euthanasian rescued and cared for each year; and enhance quality of life and longevity of our sanctuary and chronically ill residents.

Although we offer life-long sanctuary to all cats, our number one priority is to find them an adoptive home. We average 650 adoptions annually.

Population(s) Served

We provide pet food for families in-need in our community, through our Food for People’s Pets pantry (FFPP). In 2020, this program celebrated 13 years of pet food support for members of our community, distributing donated pet food and kitty litter to senior citizens, un- and under-employed persons, and low-income families. FFPP, our longest-running community support program, has helped hundreds of cats and dogs, preventing their placement into shelters due to temporary financial constraints of their human guardian. We require proof of income, and alteration of the pets enrolled in our program. We partner with the Community Food Bank of Southern Arizona for pet food collection and distribution. In 2019 alone, we distributed over 15,600 pounds of dog food, and over 26,000 pounds of cat food, and over 6,700 pounds of kitty litter. We have about 150 client families in our community and average 45 visitors each week.

Population(s) Served
Economically disadvantaged people
Unemployed people

We rent out Trap Neuter Return (TNR) humane traps and provide information about local low-cost spay/neuter clinics to help reduce and protect community cat populations.

Population(s) Served
Adults
Adults

A “kitty ambassador” visits the VA hospital and various nursing homes around Tucson. The cats visit the Alzheimer’s and Dementia wards, providing snuggles, love, and animal-assisted therapy. We have found that the patients exhibit higher levels of contentment and lower levels of distress during and after these visits. These programs are currently on hiatus due to COVID-19 and funding.

Population(s) Served
Older adults
Seniors
Veterans
Retired people

We hold monthly Kid’s Club meetings year-round and we hold Cat Camp for Kids in the summer. In both our children’s programs, the children learn about cat care, animal rescue, cruelty-free personal products, and how to be a better citizen.
We partner with Literacy Connect to promote our Read to the Cats program. This program provides a safe, non-judgmental, space for children to practice their literacy skills by reading to the cats of the shelter. These programs are currently on hiatus due to COVID-19, but we are working on ways to facilitate them virtually.

Population(s) Served
Adolescents
Children
Preteens

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animals rescued

This metric is no longer tracked.
Totals By Year
Related Program

Cat Shelter and Sanctuary - ADOPTIONS

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

Our ability to intake cats varies by how quickly cats are adopted. We have a limited amount of space and fosters. Thus, when adoptions are down, intake are usually down as well.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Cat Shelter and Sanctuary - ADOPTIONS

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Total pounds of pet food and litter distributed

This metric is no longer tracked.
Totals By Year
Related Program

Food for People's Pets Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This metric relates to our Food for People's Pets Pantry and includes dog food, cat food, other animal food (chicken, goat, etc) and cat litter.

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Related Program

Cat Shelter and Sanctuary - ADOPTIONS

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

All of the spay and neuter surgeries documented here were done in-house.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our vision: All cats deserve permanent, loving homes, and euthanasia of convenience is non-existent.

We work for the day when no cat is born unwanted, and when all companion animals are altered, microchipped and living in loving homes with educated and protective human guardians. We also work toward the day when No-Kill is the law of the land, when animals are not euthanized to "make room" at shelters, but only reserved to end needless suffering in cases of unmanageable pain. Our mission hinges on the fact that animals are worth saving, that they are sentient beings and deserve protection, and so our work will continue until the day that all companion animals are treated with the respect and love they deserve.

We actively practice No-Kill in our shelter, and advocate for it in our community, and county. We hope to spread this ideal throughout Arizona, and throughout the south west part of the US. We do this through education, classes, promotion of TNR (trap-neuter-return) and through alteration of our shelter cats, and promotion of alteration of all companion animals. We collaborate with other rescues to promote spay/neuter of all pets, and advertise vaccination and microchipping clinics to help promote healthier, happier pets.

We are able to provide medical care for our feline residents due to our state-of-the-art medical suite. Doing much of our surgeries, and other medical care in-house allows us to move more quickly when a cat is ill, preventing stresses from travel, and allowing us to practice preventative medicine, as opposed to reactive medicine.
Our staff is highly trained and motivated, and works hard to promote the other aspects of our mission of No-Kill through active education of visitors, volunteers, supporters, and adopters. By working to spread education, we know we are able to do much more for the needy cats in our community, than if we attempted to do the work ourselves. We also actively collaborate with other shelters and rescues in our area, creating a safety net for the cats and the humans in need.

In 2017 we completed a renovation of our shelter, a much needed project that allowed us to build a medical suite, and reconfigure our square footage to best care for the cats in our shelter. We have consistently worked to ensure best practices with our cat-care, and are always seeking better education for ourselves as staffers, and for our volunteers. We have also consistently been able to rescue and find homes for more cats every year. Many of our special needs cats are also adopted, and provided a loving home where their medical needs are provided for, and they are able to enjoy "owning their own human" for as long as they live.
We have worked hard to educate ourselves and our community, promoting No-Kill practices and advocating for the cats in our community who have no voice of their own.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve

Financials

HERMITAGE NO-KILL CAT SHELTER
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HERMITAGE NO-KILL CAT SHELTER

Board of directors
as of 08/06/2024
SOURCE: Self-reported by organization
Board chair

Natalie Meier

Pima Medical Institute

Term: 2023 - 2024

Jean Parker

Kim Olson

VCA Valley Animal Hospital and ER Center

Katie Foust

Pima Medical Institute Veterinary Programs

Natalie Meier

Pima Medical Institute Veterinary Programs

Sandi Fox

Linda Updike

Andy Kiel

Optimize Investments

Katie Filous-Malka

Ferguson Hill Filous. PLLC

Kate Durfee

Charles R Smith, PLLC

Olivia Arrestad

Briarcrest Veterinary Care Center

Kyler Bell

Sun Auto Tire & Service Inc.

Liana Sharp

United Way of Tucson & Southern AZ

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/15/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 02/22/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.