SUNSHINE RESCUE MISSION

Providing a Hand Up and Out of Homelessness

aka Hope Cottage   |   Flagstaff, AZ   |  www.srm-hc.org

Mission

Sunshine Rescue Mission provides a hand up and out of hunger and homelessness through Christ-inspired provision of meals, shelter, healing recovery and transitional housing.

Ruling year info

1958

Executive Director

Kathleen Mary O’Brien Knapp

Main address

PO Box 426

Flagstaff, AZ 86002 USA

Show more contact info

EIN

86-0264747

NTEE code info

Temporary Shelter For the Homeless (L41)

Christian (X20)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a religious organization.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Homelessness in the US is chronic and increasing annually. Of the 1175 homeless individuals that were counted on one day in 2020 in our area, 70% shared their crisis. Only 15.4% said that they were homeless due to a strictly housing related problem. In the 63 years that Sunshine Rescue Mission, (SRM), has been providing free emergency shelter, food, clothing and necessities to those experiencing homelessness, we have learned that the solution is not transactional but relational. There is a reason that people are on the street. SRM will always provide for those important, immediate needs but those things alone do not transform lives. Our goal is healing and recovery with a focus on Rescue, Restore and Re-Engage. We welcome individuals into a safe environment and the free resources to address the trauma, abuse, addiction, mental illness, or other crisis that left them homeless in the first place. We provide a faith-based, sober community and end homelessness one person at a time.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hope Cottage

Hope Cottage is an emergency recovery shelter for up to 65 women and children per day. Our state of the art facility provides shelter, meals, clothing, accountable goal planning and productivity. Daily, we provide case management, Christ-centered recovery support, life skills, parenting classes, financial budgeting and job training. Celebrate Recovery, Jobs for Life and other group activities are also a part of the restoration components at Hope Cottage.

Hope Cottage also offers a 12-18 month faith-based New Life Foundations program for those desiring to deepen their walks with the Lord, find stability and deeper recovery from what may have left them homeless in the first place. We believe that solving homelessness takes a human-to-human, heart-to-heat connection with a person over a longer period of time. By walking alongside others in community we are literally solving homelessness one person at a time. 82% of the men and women who complete our New Life Foundations (NLF) Program leave our facilities with their own place, a job or part-time employment and are connected in the body of Christ and the community at large.

Population(s) Served
Adults
Children and youth

The Mission is an emergency recovery shelter for approximately 70 men per day. It is also a Community Outreach Center for anyone (men, women and children), experiencing homelessness or extreme poverty in the northern Arizona area. Community Outreach includes three meals a day and free clothing to all. The Mission feeds approximately 200 meals on any given day and up to 500 for holidays and special events.
The Shelter program provides emergency and transitional shelter, accountable goal planning and productivity for men. Daily, we provide case management and Christ-centered recovery support that comes in the form of conflict resolution, life skill training, addiction recovery, healthy boundary's, learning how to handle finances, relationships and more. Celebrate Recovery and Jobs for Life, and other group activities are also a part of the restoration components at The Mission.

The Mission also offers a 12-18 month faith-based New Life Foundations program for those desiring to deepen their walks with the Lord, find stability and deeper recovery from what may have left them homeless in the first place. We believe that solving homelessness takes a human-to-human, heart-to-heat connection with a person over a longer period of time. By walking alongside others in community we are literally solving homelessness one person at a time. 82% of the men and women who complete our New Life Foundations (NLF) Program leave our facilities with their own place, a job or part-time employment and are connected in the body of Christ and the community at large.

Population(s) Served

Dorsey Manor is the only men’s transitional housing program in Flagstaff. The program is designed to help transition working men, veterans and those on SSI/SSDI back into society by offering affordable housing in a drug and alcohol free environment. Men may choose to participate in the program for 12 to 18 months. There is a low monthly program free and residents are required to set-up a savings plan.

Population(s) Served
Adults

Jobs for Life offers a unique solution to poverty and joblessness for individuals and the communities they live in across the country. Today, churches and ministries in over 160 cities and 34 states are leading Jobs for Life training classes - providing biblical job training, ongoing assistance and hope to those in their community who struggle to find and keep employment. Jobs for Life provides powerful tools to transform lives as people learn God’s gift of work, find employment, and experience life in Christ.

Population(s) Served

Thrift for Goodness Sake! is a non-profit Thrift Store dedicated to improving the lives of the homeless. We provide job training and an income opportunity for individuals coming off the street.

All proceeds fund free emergency shelter, food, clothing and healing recovery through The Mission, Hope Cottage and Dorsey Manor, (all part of Sunshine Rescue Mission).

Population(s) Served
Adults
Adults
Children and youth

Celebrate Recovery is a Christ-centered, 12 step recovery program for anyone struggling with hurt, pain or addiction of any kind. There is a companion course for children called Celebration Station which allows moms and their children to learn better life skills and heal together.

Celebrate Recovery is a safe place to find community and freedom from the issues that are controlling our life.

Population(s) Served
Adults
Non-adult children
Adults
Non-adult children

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Substance abusers, Economically disadvantaged people, Victims of crime and abuse, Unemployed people, Veterans

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This bed count went down in 2020 due to COVID-19. When we experienced pandemic outbreaks we had to "shelter in place" and refrain from accepting new guests until our shelters tested negative.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Substance abusers, Economically disadvantaged people, Victims of crime and abuse, Unemployed people, Veterans

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This includes meals served at both Hope Cottage and The Rescue Mission. This metric went down in 2020 due to the impacts of COVID-19 and periods of "sheltering in place" when clients tested positive.

Total pounds of food rescued

This metric is no longer tracked.
Totals By Year
Population(s) Served

Substance abusers, Economically disadvantaged people, Victims of crime and abuse, Unemployed people, Veterans

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Food is rescued from local grocery stores or restaurants prior to expiration. With this food we feed anyone hungry in the Flagstaff downtown area and our residents at Hope Cottage and The Mission.

Individuals participating in addiction recovery support counseling and training sessions?

This metric is no longer tracked.
Totals By Year
Population(s) Served

Substance abusers, Economically disadvantaged people, Victims of crime and abuse, Unemployed people, Veterans

Related Program

Celebrate Recovery

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Includes individualized case management support, counseling session, addiction recovery sessions and more of which Celebrate Recovery and Celebration Place are key components.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

In 2021 our goal is whole life transformation for those coming off the street.

2020 Bed Nights: 41,000 (men, women and children).
2020 Meals Served: 65,000
2020 Food Rescued: 71 Tons - Food close to expiration from grocery stores that would have otherwise landed in city dumpsters.
2020 Lives Transformed: Many of the people we serve in our shelters have been to multiple secular addiction rehabilitation centers or mental health care facilities. We find that many struggle with shame, isolation, fear, an overwhelming lack of hope, and more. These issues can be described as a physical or spiritual crisis resulting in deep wounds. Individuals are on the street without the financial resources to pay for counseling or any other support. Isolated and alone, many have a hard time starting over, forgiving themselves for past mistakes, or envisioning any sort of better future. They cannot find the strength and ability within themselves, alone, to evoke change. Yes, we are a faith-based organization but do not require that guests to our facilities be of any faith at all. We turn no one away for any reason. Each year, many do find faith in God to be the catalyst to inner healing and the source of courage to embrace a better life. Many people chose to believe that they were created for a purpose, that their life is valuable, and found the strength to overcome the pain of addiction, abuse and other traumas that plagued them. This dramatic transformation happens through the life-changing reality of The Gospel and the radical love of Jesus Christ. On our best days, our staff tries to follow Christ's simple call to "love one another. By the grace of God and amazing donors, He does the rest.

5 year Goal: Renovating The Rescue Mission property and raising the funds to fully pay for Sanctuary House!

10 year Goal: A Tiny Home Community intermixed with Micro Businesses
We dream of building a sustainable Tiny Home Community Village intermixed with Micro Businesses. It will be called Hope Community Village. We will continue to Rescue & Restore men, women, and children at Hope Cottage and The Mission because these are our rescue and recovery centers! The challenge happens when people leave our recovery centers without family or community support. When the village is built, people, “formerly homeless” will find meaningful work, earn a dignified income, and pay a modest rent on a tiny home of their own. This will be permanent supportive housing for people who used to be on the street. Mentors called "Befriender's" will live, serve and work in the tiny home village. These are individuals, (like our current staff), who are called into a life of service alongside neighbors who were formerly homeless. We are committed to this new dream! There are other great non-profits around the country pursuing this model; a permanent path out of homelessness. We need to raise the funds to purchase the property, or, by the grace of God someone will donate land.

We have an incredible donor base that currently works to support all we do, and have been doing for years. Our new CEO has experience in business management and non-profit grant acquisition and oversight. Her expertise has resulted in increased revenue in 2020 and the purchase of a thrift store. Even with the challenges of COVID-19, the thrift store has placed SRM in the black for the first time in years. As retail recovers from the pandemic, the thrift store should only increase in revenue. This will more than sustain our current shelter and recovery goals.

We are in the process of applying for a Federal Home Loan grant to completely renovate our Rescue Mission property. Hope Cottage (women and children's shelter) is only 11 years old and is an excellent facility. The men's Rescue Mission and our transitional housing facility are in dire need of renovation. We now have approximately $200,000 to contribute as matching funds toward this grant. If this grant is awarded, our current properties will be in like-new condition and our transitional housing facility will bring in additional revenue while meeting it's current program goals.

Eleven years ago we raised a million dollars and wrote to the Federal Home Loan Bank for a matching million. With $2,000,000 Hope Cottage was built. We not only remained debt free through this major capital project but we have remained in stellar compliance with the Federal Home Loan Bank. This grant will be forgiven in four more years, completing our fifteen year requirement. Due to our excellent grant management track record, SRM is a solid candidate for a much larger project. Donors are looking for organizations who have successfully continued to serve the purpose funded. We can certainly demonstrate that!

SRM would hire the same highly successful consultants that supported us with the building of Hope Cottage. These consultants and grant-writing team have helped many faith-based organizations (exactly like ours), with major capital acquisition and construction projects. This consulting team is larger and better equipped (then they were 11 years ago), to acquire the grants and financial resources for a multi-million dollar project.

We are currently working on the first three success indicators.

1) We are launching an advertising campaign regarding the thrift store, something we held off on during COVID-19.
To strengthen this important endeavor we have just launched a new website that is relational focused, inviting a greater level of volunteerism at all facilities, including the thrift store. Staff will plan live music, BBQ's and other events at the thrift store to bring in more sellable donations and generate sales.
2) SRM is launching a donor outreach campaign specifically focused on churches in northern Arizona that do not seem to know about SRM. SRM has been invited to be a regular guest on a local radio show which is already raising awareness. Last but not least we are continuing to look for granting sources never utilized before. So far these endeavors have raised $200,000 towards the matching funds needed for our current property renovation project.
3) We have already entered into a $1,250,000 grant writing contract with our consultants who are already working on the Federal Home Loan grant application for submission. This will be the grant that renovates The Rescue Mission property. The deadline for submission has not yet been determined so we are looking for an early 2022 submission.
4) We have hired a renowned videographer who is creating a moving video to support the launching of the Capital Fundraising Campaign that will be working toward paying for the acquisition of Sanctuary House. Some of our current shelter residents are excited about sharing their recovery story to help energize the Capital Fundraising Campaign.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Case management notes, Suggestion box/email, other,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    Through an email to our website our CEO learned about a negative experience that a resident had in one of our facilities. Some of our residents are struggling with mental illness and substance abuse so we cannot always be sure of the health of the person reporting, but the complaint mattered. Several in our organization decided to talk to individuals on the street to determine if this was an isolated incident, a misunderstanding or cause for change. It was cause for change! Services to our homeless neighbors were improved as a result. We welcome whatever feedback we get, good or bad.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

SUNSHINE RESCUE MISSION
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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SUNSHINE RESCUE MISSION

Board of directors
as of 11/2/2021
SOURCE: Self-reported by organization
Board co-chair

David Land

Sunshine Rescue Mission Inc., voting member

Term: 2017 - 2021


Board co-chair

Ray Jackson

Sunshine Rescue Mission Inc., voting member

Term: 2019 - 2023

Mary McAuley

Hainey & Company

Tom Pearson

Retired Military

Adam Kling

Pastor Urban Hope

Odis Brockman

Flagstaff Police

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 11/2/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data