Emerge Center Against Domestic Abuse
At Emerge, we believe together, we can build a community where every individual lives free from abuse.
Programs and results
What we aim to solve
Domestic violence (DV) is a global threat to women’s health. Research shows that DV is the leading cause of injury to women—impacting this population more than car accidents, muggings and rapes combined. In our community, DV is an epidemic. According to the Arizona Coalition to End Sexual & Domestic Violence, there were 19 DV-related deaths in Pima County in 2018. Often, our community experiences 20–25 DV-related deaths annually. In addition to the trauma and deaths inflicted by DV, the financial costs are staggering. Last year, the Pima County Sheriff’s Department and Tucson Police Department responded to over 15,000 DV-related 911 calls. According to figures provided by the agencies, responding to those calls came at a cost of over $6,100,000. Thousands of women and children fleeing DV receive emergency services from Emerge each year. Emerge not only provides immediate safety and support services, but also helps survivors create healthier lives free from abuse.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
24-Hour Multilingual Hotline
Our multilingual hotline serves as the central access point to all of our services including emergency shelter.
Our team of hotline specialists is available 24-hours a day, every day of the year.
Housing Stabilization Assistance
In many cases, leaving an abusive relationship also means leaving home. Beyond shelter, housing is the primary need of domestic violence victims. Establishing housing can be exceedingly difficult for victims of domestic abuse. Financial dependence is one of the top reasons women aren’t able to leave abusive relationships and national research indicates 98% of abusive relationships involve economic abuse. Even when victims of domestic abuse leave their partners, ruined credit scores, erratic employment histories, legal issues, or debt can threaten their future employment and financial security. Without access to services or resources, victims can face the impossible decision between becoming homeless or remaining with/returning to their abuser.
Emerge offers the only housing program specifically for victims of domestic abuse in the region. Our housing program helps participants obtain housing as soon as they are ready while we provide intensive case management and support to further them on the path to self-sufficiency. Our program uses the Housing First model, with modifications to meet the needs of domestic violence victims; we have incorporated our trauma-informed care model and protocols for safety and confidentiality. Participants in our housing program have access to our full continuum of services and determine which services will help them achieve their goals. Case managers help participants remove barriers, build a network of support, and can provide temporary direct assistance for rent, security deposits, utilities, food, transportation, childcare, or other essential needs.
Some participants only need one-time assistance while others receive support for several months. When participants achieve self-sufficiency and complete the program they are encouraged to continue accessing our services, as needed, through our community-based sites.
Emergency Shelter
Emerge provides 24-hour access to safety for victims of domestic violence and their children.
Services for Children Exposed to Domestic Abuse
Emerge provides age-appropriate services for children exposed to domestic abuse. Core services for children include safety planning, domestic abuse education, individual and family support sessions, and activity groups.
Comprehensive Domestic Abuse Services
Our full continuum of services includes a 24-hour bilingual hotline, emergency shelter, safety planning, lethality assessment, case management, basic needs (food, clothing, hygiene items), domestic abuse education, support groups, lay-legal assistance, life-skills education, financial literacy, housing stabilization assistance, connections to community resources, transportation assistance, parenting education, age-appropriate services for children, men’s education, domestic violence orientation for probationers, primary prevention services, and more.
Where we work
Awards
Best Nonprofits To Work Top 50. 2016
NonProfit Times
Best Nonprofits To Work Top 50. 2015
NonProfit Times
Best Nonprofits To Work Top 50. 2014
Non Profit Times
Best Nonprofits To Work Top 50. 2013
NonProfit Times
Best Nonprofits To Work Top 50. 2012
NonProfit Times
Best Nonprofits To Work Top 50. 2011
NonProfit Times
Affiliations & memberships
Better Business Bureau 2016
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Ethnic and racial groups, Families, Women and girls
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of nights of safe housing provided to families of domestic violence
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Families, Women and girls, LGBTQ people
Related Program
Emergency Shelter
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of clients who report a greater sense of purpose and improved overall wellness
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
These results reflect responses from survivors who voluntarily chose to submit a survey.
Number of clients who self-report that their safety has improved.
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
These results reflect responses from survivors who voluntarily chose to submit a survey.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is to end the cycle of domestic abuse in our community.
In our line of work, centering the experiences of people of color is paramount to providing truly supportive domestic abuse services. Emerge has deepened its commitment to being an anti-racist organization in the last several years. Emerge has worked with national and local experts to help us transform the organization by inviting staff to understand the intersections of race, class, gender identity, and sexual orientation. These facilitated spaces allow our staff to engage with intersectionality related to their lives and the lives of the DV survivors we serve. Our goal is to ensure that all positions are involved in these discussions and play an active role in transforming the organization. These changes guide how we support survivors. Emerge is committed to seeing and addressing survivors' culturally specific needs and experiences, including personal, generational, and societal trauma.
In the last several years, companies have increased their focus on diversity, equity, and inclusion (DEI) initiatives and the collection of DEI data in their workplaces. DEI data collection has also become a priority for outside sources to understand an organization’s internal makeup more broadly, and while well-intended, it can create an opportunity for organizations to focus on meeting a diversity quota. We believe
these practices can tokenize and reduce individuals and their unique lived experiences to percentages, rather than addressing interpersonal and systemic racism and improving inequitable systems, which require time, energy, and commitment to decentering whiteness and actively becoming anti-racist.
What are the organization's key strategies for making this happen?
Emerge has over 40 years of experience providing support to people fleeing domestic abuse. Over the course of decades of service, we have created and/or updated programs with research-based practices. Emerge uses a voluntary services model, practices a trauma-informed care approach to service delivery, and ensures that all services are individualized and customized to each person we serve based on their unique needs and goals (as defined by them, not by us).
Our mission is to provide the opportunity to create, sustain and celebrate a life free from abuse. To that end, much of our programming addresses abuse that has already occurred. We provide DV survivors with 24/7 access to safety through our emergency shelter as well as a wide range of support services including safety planning, crisis intervention, case management, basic needs (food, clothing, personal hygiene items), support groups, domestic abuse education, lay-legal assistance, life-skills education, financial literacy, housing stabilization assistance, connections to community resources, transportation assistance, parenting education and age-appropriate services for children.
In addition to these services that meet the immediate and long-term needs of DV survivors, we also offer programming designed to stop abuse before it happens. Because we recognize that supporting DV survivors does not address the root of the problem and will never END domestic violence, Emerge offers services for people who are using abusive behaviors. Through a partnership with the Pima County Adult Probation Department, Emerge established the Men’s Education Program (MEP).
The MEP offers a 26-week course for men who are court-ordered probationers, as well as voluntary community members. Our goal is to help them unlearn beliefs and change behaviors that create risk for their partners, and ultimately help them learn how to make safe choices for themselves and their families. Using a psychoeducational and peer-facilitated approach, MEP focuses on changing individuals’ behaviors, while also addressing community influences on what individuals believe to be acceptable and “normal.” Our program uses a “community accountability model” and teaches men how to hold themselves and other men accountable for abusive behaviors and choices.
A seven-year longitudinal, multi-site study by the Centers for Disease Control showed that men completing at least three months of this kind of program were 50% less likely to re-assault their partners at the 15-month follow-up (compared with men who did not complete the program). At a four-year follow-up, fewer than 10% had re-assaulted their partners in the previous year. Even more telling, 85% of partners reported feeling “very safe” after their partner participated in this kind of program.
What are the organization's capabilities for doing this?
In 2008, Tucson Center for Women and Children (est. 1975) acquired the only other domestic violence service provider in Tucson, The Brewster Center Domestic Violence Services (est. 1963 and offering DV services since 1982), and began doing business under the name Emerge Center Against Domestic Abuse. Emerge became the sole provider of comprehensive, specialized domestic violence services in Tucson and the largest such provider in Southern Arizona. All services are offered in English and Spanish.
During the 43 years that we have been serving the Tucson/Pima County community, we have developed a full range of trauma-informed services to meet the needs of domestic violence victims/survivors and their children. Emerge is committed to growing and adapting our programs to better meet the needs of survivors in our community. For example, in 2012, Emerge began offering housing stabilization services to address the long-term self-sufficiency of DV survivors in Southern Arizona.
Since its inception, Emerge has provided intervention programs for victims of domestic abuse and their children, including: a crisis hotline, emergency shelter, community-based (non-residential) services, and a housing stabilization program with transitional and permanent housing options. The services provided through these programs are critical for the more than 5,800 people who access them each year. Emerge currently employs 80 – 100 staff and numerous direct and indirect service volunteers, Staff and direct service volunteers are required to complete an extensive training to understand the root causes of domestic abuse and how to provide trauma-informed care.
What have they accomplished so far and what's next?
During the 40+ years we have served the Tucson/Pima County community, we have developed a full range of trauma-informed services to meet the needs of DV victims/survivors and their children. DV support services are a life-or-death need for thousands in our community. As the only dedicated DV service provider in Tucson, Emerge is committed to maintaining cost-effective programming.
In 2019-20, Emerge provided the following DV services through our programs in Tucson:
• 5,608 total survivors received support
• 6,602 hotline calls provided resources to people in crisis
•340 people, including 167 children, fleeing abuse accessed safety in shelter
• 2,029 survivors not in need of shelter received other DV support services
90-100% of program participants (across all programs) said the following about the impact of Emerge! programs on them:
• their safety has improved (91%)
• their knowledge about DV and its effects on their life has increased (94%)
• their knowledge of community resources and services has increased (92%)
• they are regaining control of their life (96%)
• the program has helped them to make informed choices about their situation (96%)
• they are more self-sufficient (95%)
• they are satisfied with the services they received (96%)
90-100% of program participants (across all programs) said the following about the impact of Emerge! programs on their children:
• their child(ren)’s understanding of how to stay safe improved (89%)
• their child(ren) have an increased sense of self-esteem (93%)
• their child(ren) feel that someone believes them and they are not alone (92%)
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Emerge Center Against Domestic Abuse
Board of directorsas of 04/26/2024
Elise Lopez
University of Arizona
Term: 2023 - 2025
Zach Breneman
Job Path
Marcos Guzman
University of Arizona
Lacey Perry
Bank of America
Rachel Tineo
El Rio
Carrie Rednour
Rednour Law Offices
Karen Adam
Superior Court Judge (Retired)
Sylvia Lett
University of Arizona College of Law
Janet Linton
Amy Hernandez Law
Sarah Cox
Golder WSP
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes