Child Crisis Arizona

Child Crisis Arizona is a community-minded, growth-focused organization. Our mission is to provide children and youth in Arizona a safe environment, free from abuse and neglect, by creating strong and successful families. We have been focused on strategic organizational growth in response to unmet community need. Strategic organizational goals include having:
- Best People - recruit, retain and develop professionals focused on passion, positivity, and respect
- Best Programs - Impactful and sustainable growth of programs, infrastructure, facilities with a focus on quality
- Best Resources - Increase revenue with a greater financial viability
- Best Brand - High quality public image and community relationships to support agency as a leading nonprofit

To achieve organizational strategic goals, Child Crisis Arizona has established measurable Key Performance Indicators (KPI). Each of these indicators are continually tracked with progress reporting on a quarterly basis. Different percentage targets have been established to signify if we are almost meeting standard, meeting standard, exceeding standard, or significantly exceeding standards. KPI include:
• Improve employee retention rate
• Implement Council of Accreditation Standards
• Maintain financial viability
• Positive annual change in net assets
• Maintain donor retention rate to meet or exceed industry standards, and
• Based on process measurement with an established timeline, prepare the organization for an integrated fundraising campaign.

Child Crisis Arizona offers 44 years’ experience in providing services for homeless children, the victims of the crimes of abuse or neglect, and to low-income families. Over the past five years, we have made considerable strides in meeting all nonprofit best practices for financial health as well as established an endowment fund to help ensure the future. We have assembled a stable, experienced, and dedicated leadership team focused on achieving organizational goals. We have used a wide variety of marketing strategies to cement our brand image and support our reputation as a quality service provider. To provide further assurance of our best practices, Child Crisis Arizona is pursuing agency-wide accreditation through the Council on Accreditation, which we expect to achieve within the coming year. This accreditation will encompass not only program delivery, but all agency operations. With the advent of the coronavirus pandemic, we have proven ourselves a nimble organization, able to quickly pivot to meet environmental circumstances yet not only maintain, but enhance, program services.

Child Crisis Arizona is confident that, given all of these factors, we are poised to and capable of achieving organizational strategic goals.

Child Crisis Arizona has achieved the following:
Agency wide accreditation by the Council on Accreditation granted February 2021
• Distinguished Service Award for Direct Service/Advocacy from the Arizona Attorney General Office of Victim Services – Awarded April 2020
• All Children – All Families Leader in Supporting and Serving LGBTQ Youth and Families Seal of Recognition – Awarded 2018 and renewed in 2019 by the Human Rights Campaign.
• Five-Star Rating of the Phoenix Early Education Center (Early Head Start and Preschool) conferred by Quality First/First Things First, 2013 and continually renewed. The Mesa Early Education Center received a 5-Star rating in 2019, the first year of its participation. This places the Early Education Services Program in the top tier of early childhood education programs in Arizona.
• Blue Ribbon Affiliate, awarded by Parents as Teachers, in recognition of the high quality of the Home Visitation Program and its fidelity to the Parents as Teachers model. Awarded October 11, 2017 and valid through September 30, 2022.
• Losos Prize for Excellence Award in 2013 recognizing creative initiatives that realize the Parents as Teachers vision for the Home Visitation Program.
• Commitment to Transparency seal awarded by Intelligent Philanthropy, 2016 – renewed 2017
• Charity Navigator, 4-Star Rating (the highest possible) – renewed 2020 for 6th consecutive year.
• GuideStar Nonprofit Profile, Platinum seal of transparency renewed 2020