Ronald McDonald House Charities of Central and Northern Arizona

Our primary goals are to never turn away a family that needs a temporary place to live and to enable families to stay together and near the resources essential to their child’s medical care.
We have 78 rooms available between three Houses – two in Central Phoenix and one in Mesa.
In 2021, despite the continuing challenge of Covid, we served a total of 575 unique families who made 822 visits and stayed 9,917 nights.
Based on year-over-year data, we project that in 2022 we will serve approximately 1,000 families from Arizona and beyond, helping those families access pediatric healthcare by removing the burden of finding and paying for temporary housing and other daily necessities, including meals and laundry.
During our 37 years, we have seen how the need to travel for pediatric care can bring financial and emotional uncertainty to families who find themselves away from their support systems.
Each family who stays at Ronald McDonald House can use the community kitchen, pantry, dining room, playrooms, complimentary laundry facilities, and free WiFi, but most importantly their own private room where they can get the rest needed to cope during a stressful life event.
We rely on numerous community champions to fulfill our mission, whether monetary or in-kind. No matter how big or small, every dollar or hour donated adds up in helping to provide vital services that assist families in their greatest time of need.

For a family’s first stay at RMHCCNAZ, arrangements and referrals are made in advance through the Social Services Department at Banner Children’s at Desert, Phoenix Children’s Hospital (and other medical facilities in the Valley that provide specialized pediatric medical care). Our Guest Services Team communicates daily with hospital personnel to ensure we understand and meet the needs of the families in our care, such as dietary restrictions, transportation needs, language barriers, and post-discharge instructions. Additionally, we operate a 27,139 sq. foot facility on the campus of Banner Children’s at Desert (Dobson House) that can house up to 16 families daily. At Phoenix Children’s Hospital, we operate an 18,327 sq. foot facility on their campus, which boasts 12 guest rooms and six apartments. Roanoke House is centrally located in Phoenix and was fully renovated in 2020-2021, can house 32 families at a time. All three of our locations offer families a community kitchen, pantry, dining room, library and play area, desktop computers, shaded playgrounds, laundry facilities, and complimentary Wi-Fi.

We have 14 full-time employees and 7 part-time team members who help us fulfill our mission, along with a massive cadre of ever-present volunteers. In 2021, despite Covid restrictions, 158 individuals and 161 groups donated 2,757 hours, for a value of $78,684 (based on the national average of $25.43 per hour).
We have 72 rooms available between our three Houses, located near world-renowned pediatric specialists and services:
Roanoke House is our first House established in 1985 and is centrally located in Phoenix and boasts 32 guest rooms, suites, and apartments. Our Cambridge House is an 18,327 sq. foot facility on the campus of Phoenix Children’s Hospital and has 12 guest rooms and six apartments. RMHCCNAZ’s third location is a 27,139 sq. foot facility on the campus of Banner Children’s at Desert in Mesa called Dobson House, which has 16 guest rooms.
We are a locally incorporated member of the Ronald McDonald House Charities global network, which is a mature system of local and national entities that has a presence in more than 60 countries and territories impacting nearly 7 million children and families each year. To be a licensed chapter of this network requires high-performance standards in the areas of programming, fundraising, and non-profit administration. Ronald McDonald House of Central and Northern Arizona excels in each of these areas and is widely recognized as a high-performing chapter throughout the network. As a local agency, we are responsible for all operations, financing, and fundraising, and we also benefit from relationships with national sponsors to help us with costs.

Since 1985, we have provided essential everyday services to families and their sick or injured children, resulting in more than 57,055 family visits. Ronald McDonald House Charities of Central and Northern Arizona is here to take care of families’ basic needs so family members can take care of their child at a critical time of need.
We are part of a worldwide system of Houses and chapters with a common vision of “a world where all children have access to medical care, and their families are supported and actively involved in their children's care.”
As we continue our mission of providing a “home-away-from-home” for our families, we are also seeking opportunities and partnerships to strengthen our outreach and support services so that every family who stays with us receives the care they need.