PLATINUM2023

Housing Solutions of Northern Arizona

Building opportunities for sustainable, affordable housing in northern Arizona.

aka BOTHANDS, Inc.   |   Flagstaff, AZ   |  www.housingnaz.org

Mission

The mission of Housing Solutions of Northern Arizona is building opportunities for sustainable, affordable housing in northern Arizona. Sharon Manor Transitional Housing Program's mission is to help homeless victims and their children on their journey out of violence, out of poverty and into self-sufficiency and independence.

Ruling year info

1993

Chief Executive Officer

Ms. Devonna McLaughlin

Main address

PO Box 30134 2304 N 3rd St

Flagstaff, AZ 86003 USA

Show more contact info

Formerly known as

Affordable Housing Coalition

BOTHANDS, Inc

EIN

86-0732457

NTEE code info

Housing Development, Construction, Management (L20)

Community, Neighborhood Development, Improvement (S20)

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The community need for transitional housing for homeless households is significant. Violence is a leading cause of homelessness for women and children in the United States. Locally, Sharon Manor currently has a waiting list of 39 households. That waiting list represents a total of 108 individuals: 37 women, 2 men & 69 children. In 2018, Sharon Manor received applications for housing/assistance from 96 households. Housing Solutions is also a HUD-approved housing counseling nonprofit agency providing pre-purchase and financial literacy counseling, and online homebuyer education, to help households prepare for homeownership and navigate the home-purchase process. HSNA offers financial assistance programs, which benefit low- and moderate-income households pay for the up-front costs of homeownership and reduce mortgage payments to ensure affordability

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Housing Solutions for homebuyers, renters and homeless violence survivors

Homebuyer Assistance Program - Provide low- and moderate-income first-time homebuyers with downpayment and closing cost assistance, as well as homebuyer education. In the past six years, since the program first began, more than 200 families have opened the door to homeownership through our program. Individual Development Accounts - Matched savings account program that provides low-income working families with matching funds for downpayment. Families in the program commit to saving a specific amount of money each month for down payment on a home. Money is saved in a dedicated savings account and is matched 3 to 1 when the family is ready to purchase a first home. Families in the program also commit to completing homebuyer education.
Foreclosure Prevention services are offered to families at risk of losing their home due to illness, death or job loss.
New Construction and Purchase/Rehab - Our organization has a general contracting branch called AHC Homes, LLC. This branch of the organization oversees our new construction and purchase/rehabilitation projects. In the past ten years, we have constructed more than 70 homes for sale or rent to low-income households.
Sharon Manor Transitional Housing Complex - Sharon Manor provides safe, decent and affordable transitional housing, as well as support services, to homeless adults and children who are victims of domestic violence, trafficking, or child abuse. Adults and families may stay at Sharon Manor for up to two years while they build self-sufficiency, through workforce education, financial literacy, counseling and case management. Adults in the program earn their GEDs, pursue a college degree, maintain meaningful employment, become connected with community resources that they can continue using when they leave the program. Nearly 2,000 individuals have benefited from Sharon Manor since the facility first opened in 2000.

Population(s) Served
Adults
Economically disadvantaged people

Sharon Manor is a transitional housing program of Housing Solutions of Northern Arizona. Sharon Manor helps homeless women and their children on their journey out of domestic violence, out of poverty and into self-sufficiency and independence. Sharon Manor provides economic empowerment through case management, workforce training and education. Sharon Manor Children's Program provides year-round academic enrichment and pre-school readiness with trained staff and volunteers.

Population(s) Served
Victims and oppressed people
Children and youth

First-time homebuyers receive pre-purchase education to overcome barriers to homeownership. Up to $15,000 in down-payment /closing cost assistance may be available.

Population(s) Served
Adults
Economically disadvantaged people

Up to $10,000 in Down payment and closing cost assistance for eligible employees of the City of Flagstaff and Coconino County

Population(s) Served
Adults
Emergency responders

Where we work

Affiliations & memberships

United Way Member Agency 2016

Chamber of Commerce 2017

National Industry Standards for Homeownership 2017

National Foreclosure Mitigation Counseling (NFMC) 2017

National Network to End Domestic Violence 2017

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Homeless people

Related Program

Sharon Manor Transitional Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The program assists clients in of violence finding permanent housing, gaining self-sufficiency, improving their safety and economic outlook towards the future.

Number of Households who recieved foreclosure & mortgage re-modification assistance.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Housing Solutions for homebuyers, renters and homeless violence survivors

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

We offer professional, HUD approved counseling services helping homeowners working to avoid foreclosure. Our comprehensive, no fee, foreclosure counseling services are available statewide.

Number of Households that recieved pre-purchase & Credit Counseling

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Pre-Purchase Education & Financial Assistance Program for First-Time Homebuyers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We offer confidential one-on-one financial counseling, credit building and repair, and financial education tools to assist clients in meeting financial goals.

Number of families that were provided with downpayment assistance.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Pre-Purchase Education & Financial Assistance Program for First-Time Homebuyers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We combine pre-purchase counseling with financial assistance (down payment or match savings programs) to help eligible, low- income, first time homebuyers open the door to homeownership.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goals are to increase the affordable housing stock by:

• Adding more low-and moderately-priced housing units to the market
• Educating the public to overcome negative attitudes toward affordable housing
• Insuring the provision of education, counselling, and down-payment assistance programs for first-time homebuyers
• Developing residential programs for special needs populations
• Addressing the challenge of sub-standard housing units
• Promoting policies and programs to reduce the cost of developing and maintaining affordability in housing
• Advocating for job training and economic development programs that will raise the standard of living

HSNAZ has a wide variety of strategies to accomplish these goals such as identify land/property for development, explore additional resources for affordable housing, expand giving from individuals, grow our Board-Designated reserves, diversify income streams for the organization. These strategies are geared around continuing our strong partnerships with the public and private sector and exploring non-traditional partners to develop affordable housing. To expand giving from individuals, HSNAZ aims to increase donations from the Arizona State Tax Credit. We also want to ensure that our annual breakfast fundraiser continues to raise unrestricted funds and directly connects donors to our mission. Our planned giving program will also ensure that Housing Solutions of Northern Arizona will be sustained viable non-profit for the years to come.

Housing Solutions of Northern Arizona Provides a variety of services:

Financial Literacy & Homebuyer Assistance:

As a HUD approved counseling agency, Housing Solutions helps first-time homebuyers prepare for responsible homeownership through one-on-one and group education and financial literacy. Housing counselors help individuals and families with budgeting, credit repair, debt reduction building credit and understanding the process of purchasing a home and maintaining it. Low-income families may be eligible for down payment and closing cost assistance programs administered by HSNAZ.

Foreclosure Mitigation and Prevention:

Professional housing counselors work with at-risk homeowners to avoid or mitigate foreclosure in Coconino, Yavapai and Mohave counties. Offering housing counseling services to existing owners and prospective homebuyers reduces and prevents foreclosures and increases successful homeownership. In addition, stable homes improve children's health & education.

Sharon Manor:

Housing Solutions owns and operates Sharon Manor—a 24 unit transitional housing facility for homeless domestic violence survivors and their children. Sharon Manor helps victims and their children gain skills and workplace training to establish independent futures free from violence, while living in affordable, safe housing.

New Construction and Rehab of Affordable Homes:

Our organization builds and rehabs homes through our construction arm, AHC Construction. Building a mix of housing in proximity to employment, transportation, schools and shopping can increase the overall economic stability of households. AHC Construction was developed in 1996, and has built or rehabbed 69 homes that have been sold and/or rented to low and moderate-income working families in Flagstaff.

Housing Solutions of Northern Arizona is a local, grassroots founded, 501 (c)(3) nonprofit housing organization which has served northern Arizona for nearly 30 years. HSNA is also a Community Housing Development Organization (CHDO), certified by the Arizona Dept. of Housing. A CHDO has a primary mission focus to create housing units to benefit low- and moderate-income households. Our Board of Directors is representative of the communities we serve. 1/3 of our board consists of low-income individuals or individuals who live in targeted, low-income neighborhoods. Currently, three board members are past clients who have received down-payment/closing cost assistance. A fourth board member is a former Sharon Manor client. HSNA successfully utilizes federal, state, foundation & private funds requiring significant program/auditing compliance. Our financial controls ensure fiscal integrity. Governance, leadership & staff has over 55 years of collective experience in the victim services field. Our Executive Director has developed & maintained formal & informal relationships with federal, state, & local leaders to gain diverse funding—demonstrating the leadership skills needed to lead a victim service agency. Staff are integrated within communities & maintain a network of effective, sustainable collaborations to provide quality services to victims of crime.

Housing Solutions of Northern Arizona successfully administered more than $2.93 million in financial assistance (both CHAP and HAP programs combined), leveraging $40.8 million in private mortgages. We also provided homebuyer education and counseling to thousands of families preparing to purchase their first home.

Staff at Sharon Manor understand the community, issues/trends & implement strategies to effectively access opportunities to benefit victims of domestic violence; maintain a current list of community resources providing victim-centered services; maintain relationships with programs & resources to ensure access for victims; strategize to leverage resources; establish & maintain referrals with agencies; collaborate to develop new ways of integrating & delivering victim-centered services; participate in multi-disciplinary training & task forces/committees to increase victim-centered response effectiveness.

Housing Solutions of Northern Arizona is expanding its Sharon Manor Transitional Housing facility, adding 5 units of transitional housing, as a second story to the Sharon Manor House – a building that currently contains 8 studio apartments, common kitchen and living space. The additional units would expand the Sharon Manor program, increasing the number of homeless victims of domestic violence who have resources to escape abuse, build self-sufficiency and identify decent, safe, permanent housing. Our community has a documented, ongoing need for additional transitional housing units to benefit victims of domestic violence. Not only will this project benefit the first 5 households who live on property, but an estimated 100 households will be assisted over the next 30 years (assuming an average length of stay of 18 months per household).

We are also in process of developing our own community loan center program. The goal of Lending Solutions' Community Loan Center Program (CLC) is to provide financial products and services to working employees in Flagstaff, particularly affordable, risk-free alternative to payday and car title loans. All earnings will be reinvested into the program for expansion and lending capital. Initial funding for operating will help us establish the Loan Center Program. The investment of $25,000 in capital funding will be lent out to Flagstaff-area families, repaid over time, and re-lent to benefit additional households

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Housing Solutions of Northern Arizona
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Housing Solutions of Northern Arizona

Board of directors
as of 03/30/2023
SOURCE: Self-reported by organization
Board chair

Kathy Gimenez

Retired

Term: 2022 - 2024

Kim Branson

Pioneer Title Agency

Debbie Cutlip

People's Mortgage Company

Cheryl Edgar

State Farm Insurance

Sandi Flores

Catholic Charities

Kathie Gimenez

Realtor

Mark Guard

Guardian Appraisal

Amanda Guay

North Country HealthCare

David McIntire

City of Flagstaff

Nathan Jones

Health Choice Integrated Care

Stacie Muller Stotts

Northern Arizona University

Monika Leuenberger

Avenues of the World Travel

Jennifer Sharp

Alliance Bank

Brenda Silveus

Pioneer Title Agency

Kim Fawcett

Northern Arizona Healthcare

John Fockler

National Bank

Gary Miller

City of Flagstaff

Ashley DeBoard

Coconino County Attorney

Hope Hollamon

Sun Mountain Properties

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/12/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data