PLATINUM2024

ADMINISTRATION OF RESOURCES & CHOICES

Life is Better With Choices

aka ARC   |   Tucson, AZ   |  www.arc-az.org

Mission

ARC strives to empower self-determination and preserve human dignity in its mission: (1) to serve the critical needs of elderly victims suffering emotional abuse, physical abuse or neglect and who are in need of care, assistance and housing 2) to provide resources for home buyers and help to distressed homeowners to create and preserve stable home ownership.

Notes from the nonprofit

In the past year, ARC assisted 1219 clients with Housing Counseling, and over 1100 incidents of senior abuse, neglect, and exploitation. This year, we expect to serve 900 individuals with Foreclosure Prevention Counseling and Educational workshops. These clients will develop a sustainable household budget, and improve their financial stability. Clients will receive emergency payment assistance, utility assistance, and have an outcome of improving their housing situation. We will assist 400 potential home buyers who will attend our eHome online HUD Certification Home Buyer Class, and receive individual pre-purchase counseling. They will be assessed for Mortgage Readiness, with the goal of creating 50 new home owners. Additionally, Elder Crime Victim Services will advocate for and support 700 seniors, which will include Reverse Mortgage Counseling for 120 individuals seeking assistance to age in place.

Ruling year info

1997

Executive Director

Debbie Chandler

Dr.

Deena Hitzke

Main address

1625 N Alvernon Suite 101

Tucson, AZ 85712 USA

Show more contact info

EIN

86-0735999

NTEE code info

Other Housing Support Services (L80)

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We strive to create and preserve safe and secure housing for individuals and families, and serve the neglected elderly in need of safety, care, assistance, and housing

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Elder Shelter Program

ARC's Elder Shelter Program (ESP) serves adults 60 or over who are at risk, vulnerable, and in need of temporary shelter and care due to physical, medical or mental health challenges, neglect, or potential homelessness or neglect from an emergency situation. These services are supported by our unique 24-hour Elder Crisis Line, and relied upon by first responders, law enforcement, local hospitals, and Adult Protective Services to ensure the safety and health of our venerable adults. Services cover emergency situations causing an interruption in care, or care crisis during a transition. Program includes evaluation, safety planning, placement, and case management. ESP has established a collaborative network of local care homes that are willing to donate empty bed space for up to two weeks of boarding and cost free care for these individuals to ensure health and mental care, and safe housing so that our case workers can execute a smooth transition back to their home or to another permanent residential solution. This program restores dignity to the elders who otherwise would be left neglected during circumstantial crisis.

Population(s) Served
Seniors
Economically disadvantaged people

ARC's Home Buyer Services include individual counseling and HUD Certified Pre-purchase Educational classes to prepare potential home buyers for mortgage readiness and successful home ownership. We facilitate the creation of the loan package, and assess the client's eligibility for down payment assistance programs. Counselors work closely with clients through the entire home buyer process from start to finish including identifying affordable loan options and providing a pre-qualification letter to accelerate to the home selection process.

Population(s) Served
Adults
Economically disadvantaged people

HUD Certified Housing Counselors deliver one-on-one financial assistance and counseling to homeowners struggling to maintain their mortgage payments due to a financial hardship. Assistance includes potential principal reduction, payment assistance, loan modifications or refinances through programs in connection with Save Our Home Arizona at Arizona Department of Housing.

Population(s) Served
Adults
Economically disadvantaged people

ARC offers victim assistance to for immediate and safe shelter, medical support and protection, safety planning and tools for the return to independent living and stabilization.

Population(s) Served
Seniors
Economically disadvantaged people

Where we work

Affiliations & memberships

Unidos US (prev. National Council of La Raza)Affiliate 2013

National Foreclosure Mitigation Counseling (NFMC) 2008

NeighborWorks America - Member 2010

National Housing Resource Center- Member 2017

Arizona Housing Coalition- Member 2017

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

number of homeowners who prevented foreclosure

This metric is no longer tracked.
Totals By Year
Related Program

Home Owner Foreclosure Intervention

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Agency Goals:

Create homeownership for low to moderate income individuals and families to help them have stable housing and build generational wealth to close the housing wealth gap.

Provide protection and safety for the vulnerable elderly experiencing neglect, abuse, and financial exploitation, by providing orders of protection, safe housing, and emotional recovery.



We help people find safe and affordable housing through options such as home ownership or rental budgeting and counseling to better understand options that are sustainable within their budgets. We counsel people through the financial journey to make home ownership a possibility otherwise seen as un attainable. We seek ways to help people increase their housing possibilities and improve their living options by providing coaching and financial education. Making cities sustainable means creating opportunities for safe and affordable housing, and building resilient societies and economies through housing security. Our work achieves those goals in the short term or the long term, but we can improve a families economic living conditions with their willingness and participation in our programs.

Violence in any form against our elder populations has a destructive impact individuals, families and a community, often resulting in grievances that last for generations. Sexual violence, crime, exploitation, and neglect against seniors is wrong and we use our resources to educate, prevent, and provide options to those that have been affected. Options such as remote orders of protection to stop the abuse, financial resources for shelter of to help them relocate if necessary, and collaborative partnerships to help them recover emotionally.

Our housing staff consists of 4 full time housing counselors providing housing counseling and financial education, credit coaching, and planning budgeting to move people forward to better housing options.

Our elder services staff of three are experts in this field, and save elders from abuse daily. We manage a 24 hour Elder Crisis Line to give elders and others who are concerned a way to reach us at any time for an emergency.

The two units work together to deliver comprehensive housing security tools, eviction prevention, and recovery from housing trauma caused by domestic violence or financial hardship.

Our existing staff has been in place for between 8-12 years and therefore work as a very cohesive team, with consistent capacity and the ability to overcome challenges in the field.

In the last two years, we accomplished the following toward these goals:

ARC Counselor worked with 5114 clients in need of housing security, either preventing foreclosure, providing payment and utility or assistance.

ARC Elder Advocates help 3207 seniors get to safety, and overcome an abusive situation at home, or secure a safe home environment for care and security

ARC's team has provided education to 9807 people seeking help in housing or safety matters for seniors.

Nest is to stay our mission and secure ongoing funding, increase our donors, in order to keep our work uninterrupted.

Financials

ADMINISTRATION OF RESOURCES & CHOICES
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

ADMINISTRATION OF RESOURCES & CHOICES

Board of directors
as of 01/23/2024
SOURCE: Self-reported by organization
Board chair

Howard Paley

Marketing Consultant

Term: 2020 - 2024

Howard Paley

Photographer

Joseph Tajc

Title Company Executive

Josie Quinn

Marketing Consultant

Don Womack

Fundraiser/Community Organizer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 1/23/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/19/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.