Fresh Start Women's Foundation

Helping Women Help Themselves

Phoenix, AZ   |  freshstartwomen.org

Mission

Fresh Start Women’s Foundation’s mission is to help women achieve self-sufficiency. We envision a world in which every woman reaches her full potential through achieving personal empowerment and financial self-sufficiency.

Ruling year info

1994

President and CEO

Ms. Kim McWaters

Main address

1130 E McDowell Rd

Phoenix, AZ 85006 USA

Show more contact info

Formerly known as

Fresh Start- Homemaker

EIN

86-0762610

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Vocational Counseling / Guidance / Testing (J21)

Financial Counseling, Money Management (P51)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Founded in 1992, the goal of Fresh Start's programs and services is to improve a woman's self-sufficiency and self-esteem so that she is better equipped to care for herself and her family, regardless of the barriers she faces. Each program/service is different, with different outcomes, but ultimately, Fresh Start works to empower each client with an understanding of her unique strengths and equip her with the tools and resources to achieve her goals. Fresh Start provides a welcoming learning environment to ensure that any woman at any stage in her life can find the support, knowledge, and resources to reach her goals.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Jump Start

Jump Start is a week long, comprehensive, personal and professional development training. Jump Start focuses on building women’s confidence, as well as equipping them with the necessary tools to be successful in future career, educational, and financial endeavors. Clients learn about the importance and etiquette of first introductions, setting healthy boundaries, and successful goal setting strategies for the future. In addition, clients learn proper interview etiquette, resume structure, relevant job searching strategies, and finally, how to maintain and manage a budget.

Population(s) Served
Economically disadvantaged people
Women

Entrepreneur Services aims to provide education-based preparation to current and future business owners through workshops, events, and programs designed to assist in the starting and growing of small businesses. DreamBuilder, in collaboration with Thunderbird School of Global Management and Freeport-McMoran, is a free, online business skills and certification course that assists women in the development of foundational business plans. The Small Business Start-Up Certificate of Completion, in collaboration with Paradise Valley Community College, is a 13-credit, six course, accelerated, hybrid program that prepares women to write and present a strong business plan.

Population(s) Served
Economically disadvantaged people
Women

Navigating the court system in Arizona can often be a confusing and difficult process to figure out on your own. Fresh Start offers support to help you effectively advocate for yourself and prepare for family court. We offer group legal information sessions, special topic classes and document preparation services by a Certified Legal Document Preparer (CLDP).

Population(s) Served
Economically disadvantaged people
Women

Fresh Start offers workshops six days a week, which support life-long learning and networking opportunities for women. Clients typically begin with the “Getting Started” classes: Orientation, Next Steps and Intro to Programs. Subsequent workshop categories and topics include Support and Empowerment Groups, Personal Development, Career and Education, Computer and Financial Literacy, Family Law, and Family and Parenting.

Population(s) Served
Economically disadvantaged people
Women

The social work team is responsible for providing clients with personalized, one‐on‐one support as they work to make changes in their lives. The social workers assist clients with prioritizing their current needs and connecting them to both Fresh Start & community resources to help meet those needs. Beyond immediate needs, clients also receive guidance in identifying growth opportunities, setting goals and creating action plans to keep them moving in the right direction for their stated goals. In addition to one‐on‐one support, the social work team manages and facilitates many support groups and workshops at Fresh Start.

Population(s) Served
Economically disadvantaged people
Women

Fresh Start Career and Education services are designed to help women gain valuable experience so they have the advantages they need for a successful career. We offer a variety of services to ensure we provide a well-rounded support for job seekers:
· The Arizona Career Readiness Credential (ACRC) is a credential that shows employers that you possess the soft skills and knowledge for the job. This credential is being introduced to employers and job seekers across the state of Arizona and will add value to your job search.
· The Career Boot Camp serves to support the client’s career readiness in a particular field. The goal from the Career Boot Camp is to assess where the client is to precisely help grow their professional development and career readiness
· Classes, workshops, career coaching, job training programs, scholarships, and more

Population(s) Served
Women
Economically disadvantaged people

The Mentoring Program at Fresh Start provides women with the opportunity to receive long-standing and committed support from professional women and fellow peers in both one-on-one and group support environments. Throughout the Mentoring Program, women are empowered to identify, work through, and achieve their personal and professional goals. Quarterly networking events further encourage program participants to expand their community of support by fostering supportive connections with other Mentors and Mentees, building valuable networking skills, and increasing their confidence. Additionally, all Fresh Start clients are invited to attend the monthly Mentoring Support Workshop Series to learn about the professional development topics included in the Mentoring Program in a group mentoring support setting. Professional members of the community facilitate each session and focus on Professionalism, Communication, and Leadership topics.

Population(s) Served
Economically disadvantaged people
Women

The Computer Literacy Program serves to teach women the computer skills necessary to secure employment and advance in the workplace as well as to effectively utilize computers to support their business and personal goals. Beyond teaching the functional “how-to’s” of using a computer, alleviating participant fears and increasing each person’s confidence in their ability to learn new skills are crucial program objectives.

Population(s) Served
Economically disadvantaged people
Women

In 2021, Fresh Start introduced a new evidence-informed and science-based program model to add structure and continuity to a woman’s journey to self-sufficiency. The Fresh Start Impact Program is based on the nationally-recognized Mobility Mentoring model, developed by the Boston-based organization, Economic Mobility Pathways (EMPath).

The model employs a “Bridge to Self-Sufficiency,” with four aspects of participants’ lives forming the supporting pillars of the bridge:
• Family Stability (Family, Housing)
• Well-being (Physical, Mental, Social)
• Financial Management
• Education
• Career

Through the FSIP, Fresh Start’s skilled Social Work team walk new participants one-on-one through an assessment process, helping them determine which pillars are most important to improving their self-sufficiency. Next, our Social Workers coach the participants through structured goal-setting activities. Then, they connect participants with Fresh Start and partner services related to the self-identified goals.

Population(s) Served
Economically disadvantaged people
Women

Where we work

Accreditations

Charity Navigator 2014

Charity Navigator 2015

Charity Navigator 2020

External assessments

Evaluated via the Impact Genome Project (2018)

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of financial literacy courses conducted

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of clients who complete job skills training

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women, Economically disadvantaged people

Related Program

Career & Education Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Women who completed a job training certificate program.

Number of job skills training courses/workshops conducted

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women, Economically disadvantaged people

Related Program

Career & Education Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of clients who report general satisfaction with their services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women, Economically disadvantaged people

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of Fresh Start's programs and services is to help women achieve self-sufficiency. Our programs and services work holistically to promote educational and career advancement, financial independence, and physical and emotional well-being.

Fresh Start's goals include:
• Coaching women through goal-setting activities related to various factors that impact their self-sufficiency
• Connecting them to comprehensive services within Fresh Start and in the community to help them work toward achieving those goals
• Assisting women in developing self‐confidence and a strong sense of identity

Success is guided by three levels of participation; Connect is the initial step to get started on her personalized Program of Study; the Empower level provides greater access to workshops, career services, and family law support; the Thrive level includes unlimited workshops, additional personal development services, consideration for an academic scholarship, and mentoring.

Fresh Start Women's Foundation education programs, personal development workshops, social work and family law support services are designed to benefit all women who wish to transform their lives through empowerment. Low – and moderate-income women in particular benefit from these programs in that these no-cost services give women tools, knowledge and skills to which they have not had access in the past.

The Fresh Start Women’s Resource Center in downtown Phoenix is a safe haven for 4,000 adult women in need (over 50% report annual income under $15,000) more than 24,000 times per year. Our clients face a wide range of challenges: from experiencing homelessness, to fleeing abuse, going through a divorce, starting a business, finding a job, or becoming a parent.

We offer the following programs and services: career readiness, computer skills training, domestic violence support, entrepreneur program, family law support, financial literacy, mentoring, professional clothing, scholarships, social work services, as well as job placement services through the onsite Goodwill Career Center. Fresh Start's 30 full-time employees, 44 board members, and 400 volunteers coordinate, manage and present workshops, seminars and support services providing practical skills and personal growth opportunities.

During FY19, Fresh Start:

The Fresh Start Women’s Resource Center in downtown Phoenix is a safe haven for 4,000 adult women in need (over 50% report annual income under $15,000) more than 24,000 times per year. Our clients face a wide range of challenges: from experiencing homelessness, to fleeing abuse, going through a divorce, starting a business, finding a job, or becoming a parent.

We offer the following programs and services: career readiness, computer skills training, domestic violence support, entrepreneur program, family law support, financial literacy, mentoring, professional clothing, scholarships, social work services, as well as job placement services through the onsite Goodwill Career Center.

Last fiscal year, Fresh Start provided 25,881 total services; awarded 115 scholarships totaling $102,815; provided social work services to 987 women; provided 1,819 legal document preparation sessions; and launched Upward Mobility - a six-month path through Fresh Start’s services, designed to put women on an upwardly mobile track in a career that pays a living wage from the start. We also had 415 volunteers, interns, and community partners serve 14,930 hours.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Fresh Start serves individuals identifying as woman. The majority of our participants are in Maricopa County, Arizona, but with virtual services introduced due to the COVID pandemic, our reach has expanded across Arizona and even to some women out of state.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

Financials

Fresh Start Women's Foundation
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Fresh Start Women's Foundation

Board of directors
as of 7/28/2021
SOURCE: Self-reported by organization
Board chair

Ms. Katie Scardello

Bank of America

Term: 2023 - 2021

Barbara Anderson

Community Volunteer

Tracy Bame

Freeport-McMoRan Foundation

Betsey Bayless

Maricopa Integrated Health System

Meghan Grabel

Osborn Maledon

Karlene Keogh Parks

HUB International

Janet Kizziar, PhD

Psychological Consultant

Nancy Loftin

Community Volunteer

Jodi Noble

Deloitte

Pamela Overton Risoleo

Greenberg Traurig, LLP

Pat Petznick

Fresh Start Women's Foundation

Katherine Scardello

Bank of America Merrill Lynch

Christine Kline

Nuverra Environmental Solutions

Beverly Stewart

Fresh Start Women's Foundation

Mary Pahissa Upchurch

RockCreek Innovations, LLC

Barbara Milazzo

Chase Bank

Kimberly McWaters

Universal Technical Institute

Gena Bonsall

Community Volunteer

Lisa Stevens Anderson

Banner Health Network

Julie Tomich

American Express

Belle Petznick

Community Volunteer

Melinda Petznick

D.A. Ranch Lodge and Estate Vineyards

Rebecca Ailes-Fine

Community Volunteer

Mary Collum

Vantage Strategic Consulting

Antoinette Farmer-Thompson, DHED

Grand Canyon University Honors College

Michelle Friedman

Petsmart

Frances Haynes

Lewis Roca Rothgerber Christie

Andrea Katsenes Pappas

Cox Communications

Terry Roman

Snell & Wilmer L.L.P.

Cynthia Lietz Ph.D., LCSW

ASU College of Public Service & Community Solutions

Magaly Carson

Morgan Stanley

Stefanie Layton

APS

Lorraine Field

Stefanie Layton

APS

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 07/28/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 07/28/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.