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Digitunity, Inc.

A National Organization Working to Eliminate the Technology Gap

North Conway, NH   |  https://www.digitunity.org/

Mission

Over 33 million Americans do not have a computer at home, and tens of millions of households do not have enough computers to allow for concurrent use by multiple family members. Individuals in these non-deviced or device-deficient households are often unable to access education, telehealth, and employment. Digitunity is a national nonprofit organization working to make sure that everyone who needs a computer has one. We believe everyone who needs a computer should have one, and that device ownership is the heart of digital equity. Possessing a functioning, connected computer and the digital skills to use it productively is a basic, fundamental need in today’s society.

Notes from the nonprofit

National Taxonomy of Exempt Entities (NTEE) Codes: P80

Ruling year info

2021

Executive Director

Scot Henley

Main address

120 N South Rd Unit C284

North Conway, NH 03860 USA

Show more contact info

EIN

86-3935645

NTEE code info

Nonmonetary Support N.E.C. (S19)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Device and E-Waste Donation Drives to promote Technology Reuse and Environmental Sustainability

Partnering with corporate organizations, computers, laptops, tablets and other large screen devices are decommissioned from their first place of use and donated to Digitunity through bulk donations of devices during a technology refresh cycle, or through employee engagement partnerships utilizing computer drives and e-waste collection events.

Digitunity is a 501(c)3 nonprofit public charity, founded to promote the reuse of technology coming out of its first place of use so that it will be given a second productive life to enable people with disabilities, students at risk and economically disadvantaged persons lead more independent and productive lives. Digitunity is the only organization of its kind that focuses its work throughout the United States to support the successful reuse of computer and related technology to benefit people in need, at no cost to recipients and donors alike.

Population(s) Served
Ethnic and racial groups
At-risk youth
Economically disadvantaged people
Immigrants and migrants
Veterans

The Alliance for Technology Refurbishing and Reuse (AFTRR), a project of Digitunity, consists of a growing number of nonprofit technology refurbishers seeking to increase the awareness of the contributions of their organizations, individually and collectively, to a wide range of populations in need. AFTRR seeks to establish a common national voice for all such organizations as well as affiliate organizations who stand to benefit directly or indirectly from an increase in the volume and availability of low cost and no cost computers for their respective populations. AFTRR member organizations vary widely in size, organizational model, populations served, staffing and related resources. Regardless of these parameters, each was established under a similar set of circumstances and targets the elimination of the Digital Divide as their ultimate goal.

Population(s) Served
Adults
Children and youth
Multiracial people
Economically disadvantaged people
Veterans
Adults
Children and youth
Multiracial people
Economically disadvantaged people
Veterans

The Digital Opportunity Network is a constellation of over 1,500 frontline organizations serving and supporting marginalized populations, including those with disabilities, economically disadvantaged individuals, older adults, veterans, children, people without homes, and more. It consists of a wide range of actors and stakeholders, aligned behind the shared purpose of eliminating the technology gap. We believe that the collective action of a diverse array of members in a national network is much more impactful than siloed individual interests.

It is a community hub for information-sharing, networking, and problem solving amongst member organizations that are working to end the technology gap in their local communities. We facilitate alignment and efficiency across a diverse group of practitioner, developing initiatives to accelerate and increase our collective impact on eliminating the technology gap at scale.

Population(s) Served
Veterans
Adults
Economically disadvantaged people
At-risk youth
Ethnic and racial groups

Our proprietary technology donation platform is designed to connect individuals who wish to donate computers with more than 1500 trusted Digital Opportunity Network member nonprofit organizations across the country that are using technology to serve low income people and underrepresented populations in need.

The platform is a complete end-to-end matching technology donation solution that automates the majority of the process for an individual, and it is designed to simplify the process of individual technology giving to vetted nonprofits. Hundreds of thousands of computers have been placed since the platform’s inception, providing an incalculable positive impact on recipients’ lives.

Population(s) Served
Adults
People of African descent
Multiracial people
Veterans
Adults
People of African descent
Multiracial people
Veterans
Children and youth

Digitunity conducts reviews/reports of existing research, and promotes data-gathering and original research on the impact of the digital divide between those with technology ownership and digital skills, and those who struggle to overcome barriers to technology access and successful use. Additional focus includes the growing social and economic gap between those who are connected and those who are not, as the technology gap continues to widen in our nation.

While there is a large spread of literature discussing digital inclusion / exclusion - what is is, who it affects, and potential ways to combat it, more work is needed to evaluate or assess potential solutions and understand their impact or cost-effectiveness. Additional data and research is also needed to understand and measure the long-term social and economic benefits of these initiatives.

Population(s) Served
Academics
Activists

The Technology Gap Map™ is designed to educate people and help them understand the impact of the technology gap on marginalized and vulnerable people in their states, cities, and neighborhoods. Closing the digital equity gap is not a one time process, but rather a continual effort that requires communities to understand both their needs and the opportunities for growth. Unsurprisingly, data itself can play a significant role in guiding that process. The map become a type of thermometer, monitoring the temperature of equitable access to digital resources and alerting entire communities of when and where there is more work to be done. This initiative's objective is to continually track the status of digital equity and includes several planned additions to the map including disaggregated data to achieve racial equity, and other enhancements.

Population(s) Served
Adults
Multiracial people
People of African descent
Academics
Adults
Multiracial people
People of African descent
Academics

Vision: K-12 students and their families have the tools needed to succeed in a digitally connected world both today and in the future.

Develop a robust, sustainable device ecosystem in each of the 10 cities. The project will create lasting pathways to large-screen device ownership for underserved K-12 students and their communities to address the homework gap.

Outcome: Creation of a sustainable, community-based system to advance device ownership in 10 major metropolitan cities that combines existing and new resources in a sustainable network so that city residents have reliable access to free and low-cost computers as well as associated support services. Evaluate the effectiveness and desired outcomes to ensure the system is replicable. Expand to other metropolitan and rural regions as guided by our research, our Technology Gap Map™, funding sources, and other measures of program effectiveness.

Population(s) Served
Children and youth
At-risk youth
Economically disadvantaged people

Pivital to the Digital Equity Ambassadors program is the idea that in developing long-term, sustainable solutions for digital equity, we must center the needs and expertise of those directly impacted by this inequity and the people and organizations working on the ground with them. This program is embedded in the 10 cities Pilot Project, which is focused on developing a robust, community-based sustainable device ecosystem in each of the 10 named pilot cities.

Members of Digitunity’s Digital Opportunity Network (DON - a network of organizations across the country who are committed to digital equity and recognize the intersections between digital equity and their specific fields) who offer youth programs nominate an early career staff member to serve as a DON Adviser, whose role is to mentor and partner with a young person (most often of High School age) to investigate and document the pathways to K-12 device ownership in their city (1 DON Adviser & 1 Student Ambassador per city).

Population(s) Served
Ethnic and racial groups

A national 501(c)3 nonprofit organization, Digitunity advances device ownership by sourcing computers and placing them in communities nationwide. Together with its predecessor organization, Digitunity has been working on this issue since the mid-1980s.

With the recent passage of the Bipartisan Infrastructure Law, communities across the United States have an opportunity to make that a reality. The device aspect of digital equity plans cannot be an afterthought. As states begin creating federally-mandated digital equity plans, it is imperative that plans include robust efforts to ensure individuals and families have ready access to free or low-cost computers. Digitunity’s framework for building sustainable systems to advance device ownership is in action in cities across the country. As a result, we are uniquely suited to support digital equity plan design and implementation, and we stand ready to collaborate on this important work.

Population(s) Served
Adults
Children and youth
Ethnic and racial groups
Economically disadvantaged people

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome

Financials

Digitunity, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Digitunity, Inc.

Board of directors
as of 07/01/2022
SOURCE: Self-reported by organization
Board chair

Pete Peterson

Chief Commercial Officer, Integrated Supply Network

Term: 2022 - 2023

Darla Strouse

Former Executive Director, Maryland State Department of Education (retired)

Angel Pineiro

VP, Strategic Academic Relationships , CompTIA

Yvette Marrin

Co-Founder, Digitunity (retired)

Charles Hill

Public Sector

Jeremy Hegle

Senior Community Development Advisor, Federal Reserve Bank of Kansas City

Caroline Goles

Vice President, Digital Sales Strategy, Pax8

David Bernstein

Chief Executive Officer, AnythingIT, LLC

Larry Acker

Executive Technology Officer, ACT Inc. D'MAND SYSTEMS

Aaron Woods

Customer Success Executive, CEX Services, LLC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/1/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data