PLATINUM2023

Assistance League of Tucson, Inc.

Caring and Commitment in Action

aka Assistance League of Tucson   |   Tucson, AZ   |  www.ALTucson.org

Mission

Volunteers working in the Tucson community to help those in need.
Tucson and Pima County, AZ

Ruling year info

1961

President

Ashlie Counts-Jenkins

Senior Vice President

Marion Steele

Main address

1307 N Alvernon Way

Tucson, AZ 85712 USA

Show more contact info

EIN

86-6057789

NTEE code info

Children's and Youth Services (P30)

Family Services (P40)

Victims' Services (P62)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We are making a difference in the lives of people in our Tucson community by providing hope and encouragement through our nine philanthropic programs. Our programs serve children in need of school clothes, families in crisis situations following incarceration, drug rehabilitation or coming out of foster care, children in need of love and support, and persons and children who have suffered sexual or mental assault. These situations are usually a result of poverty in our region (29%) and we believe that by providing tools and support, we can assist others in need.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Operation School Bell

Operation School Bell provides new clothing, shoes and books to elementary school children in five school districts in the Tucson community to encourage attendance, confidence and participation and to decrease bullying.  This program has clothed over 87,840 children since its inception in 1994.

Population(s) Served
Children and youth
Economically disadvantaged people

Starting Over Supplies provides a variety of new, basic household items to clients of 40 social service agencies.  These individuals have overcome a number of obstacles including domestic violence, homelessness, drug and alcohol addiction.

Population(s) Served
Victims and oppressed people
Economically disadvantaged people

Assault Survivor Kits, partnering with the Southern Arizona Center Against Sexual Assault (SACASA), this program provides clothing and toiletry items for women, men and children who have been victims of sexual assault.  The number of kits requested has increased every year, and we have also seen an increase in the number of kits requested for children.

Population(s) Served
Victims and oppressed people
Adults
Children and youth

Teddy Bears are provided to first responders and hospitals to be given to children in crisis situations. To have a cuddly bear to hug and hold can provide comfort in stressful situations.

Population(s) Served
Children and youth
Emergency responders

In-kind grants are awarded to Title I middle schools in the areas of  the arts, music and physical education.  This program is funded solely by our teenage volunteers through their annual special event.

Population(s) Served
Children and youth
Artists and performers

Basic hygiene items are collected by our New Generations college age members who then donate them to Tucson Unified School District Clothing Bank.

Population(s) Served
At-risk youth
Adolescents

We collaborate with elementary schools that have insufficient funds to purchase appropriate books to help students develop advance skills and concepts. New high quality books encourage literacy and learning.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Operation School Bell

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our volunteer hours donating is increasing! We have dedicated volunteers that give back daily to our Tucson community.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Branding: Increase our name recognition

Membership: Recruit and retain members

Philanthropic Programs: Support identified community needs

Resource Development: Maintain and grow resources

Branding
Increase all media exposure and explore joining professional organizations
Membership
Retain:
Assess and address membership satisfaction
o Obligations
o Participation
o Appreciation
Ensure member awareness of volunteer opportunities
Improve training and mentoring
Recruit:
Develop chapter story for member use
Expand community outreach via Speakers Bureau
Explore creation of ancillary membership opportunities
Philanthropic Programs:
Establish program outcome measures
Evaluate program outcomes
Develop relationships with upper-level decision makers in each organization we serve
Resource Development:
Develop and maintain sustainable relationships with businesses and
donors
Identify areas where paid professional assistance would increase productivity while decreasing volunteer workload
Establish ways to recognize donors and show appreciation
Develop and monitor a fiscally responsible budget

We have a strong leadership team of 11 Board members from diverse backgrounds.
Our members are all volunteers who join the chapter to further our mission of helping our community.
We have a thriving Thrift Shop and a very supportive donor base and grant funders.
We partner with 38 schools and four social services agencies to achieve our goals.

There will always be people in need! We continually examine our programs to assess that we are being the most efficient and effective in our delivery models.
We serve over 13,000 people each year through our programs and we want to grow our numbers served.
We generate most of our revenue through operating our thrift store and online store. We are working on reconfiguring our shop floor and processing area to be more efficient and to increase selling space.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome

Financials

Assistance League of Tucson, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Assistance League of Tucson, Inc.

Board of directors
as of 10/13/2023
SOURCE: Self-reported by organization
Board chair

Ashlie Counts-Jenkins

Assistance League of Tucson, Inc.

Term: 2023 - 2025

Candace Jochum

Assistance League of Tucson

Jane Glasser

Assistance League of Tucson, Inc.

Marion Steele

Assistance League of Tucson, Inc.

Monique Van Sickle

Assistance League of Tucson, Inc.

Anne Woosley

Assistance League of Tucson

Tricia Jauregui

Assistance League of Tucson, Inc.

Nancy Gates

Assistance League of Tucson

Monica Stavoe

Assistance League of Tucson

Jane Glasser

Assistance League of Tucson

Coralie Nicol

Assistance League of Tucson

Ambur Lindstrom Mette

Assistance League of Tucson

Jo Schultz

Assistance League of Tucson

Leslie Adams

Assistance League of Tucson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/13/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 10/12/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.