CHILDREN'S SERVICE SOCIETY OF UTAH

Our vision is to ensure every child has a safe, loving home. The emotional, social and physical development of young children has a direct effect on their overall development and the adult they will become. Our ultimate goal is to help each child have the opportunity to grow to their full potential.

CSS leads in Utah for early childhood and family services with programs that relate to and serve the needs of the community. Some of our strategies include:
1. Review core CSS programs to ensure mission statement updates reflect community needs and trends and allow for future expansion.
2. Engage Board members in each CSS program by establishing a Board Ambassador Network.
○ Assign board members to committees for each programs. Through this system, the board aspires to be more involved and informed of the needs of the programs.
○ Ensure staff feels supported by the board members.
3. Establish a system to receive feedback from clients, partners, and the community at large.
○ CSS has systems in place to survey clients as they participate in the different services offered.
○ CSS executed a general survey to evaluate the satisfaction level of clients.
4. Explore new programs that will appeal to and engage a new generation of parents and the issues they face.
○ CSS has been focused on the development of the GRANDfamilies program. A new implementation manual, new processes, and a better understanding of the Family First Prevention Services Act have resulted in a better-funded program.
○ CS is actively engaged in researching new tools for the Home Visitation program, including Healthy Families and the ABC Approach. CSS hopes that by having new tools, we will be able to increase funding for this program
○ Home Visitation staff members have been certified as Community Health Workers.
5. Annually reassess the values and culture of CSS to ensure they align with the mission and vision of the agency.
6. Ensure that CSS leadership and Board members stay updated on the latest research and family trends nationally and locally to inform our programs.
○ Executive Director and other CSS leaders engage with national groups to allow the agency to stay abreast of new research and discovery.
○ A more formal system to communicate information to be in place to ensure everyone has access to the information