PLATINUM2023

Jewish Family Service

Caring for all Utahns since 1872

aka Jewish Family Service of Utah   |   Salt Lake City, UT   |  https://www.jfsutah.org

Mission

Jewish Family Service works to strengthen individuals and families of all backgrounds through counseling, advocacy, care management, and education.

Ruling year info

1961

Executive Director

Ms. Ellen Silver

Main address

495 E 4500 S Ste 100

Salt Lake City, UT 84107 USA

Show more contact info

EIN

87-0227089

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Affordable Mental Health Counseling

The Affordable Mental Health Counseling Program is conducted by Licensed Clinical Social Workers & Licensed Mental Health Counselors, serving 700 clients & providing 3,500 subsidized counseling sessions in 2020, with the goals of providing clients with mental health strategies to cope with anxiety, depression, low self-esteem & poor communication skills. Services are provided on a sliding fee scale and are available to anyone in the community. No one is turned away due to inability to pay. Spanish, English, and Hebrew language staff are available to clients. Due to the Pandemic, counseling sessions are conducted via video conferencing & by phone. Due to the pandemic, a significant part of our mental health services has also been our safety net program and working hard to make sure families basic needs are met and to prevent homelessness. To that end, JFS has provided over $1,110,500 in emergency assistance to 1,900 families, for help with rent & utility assistance due to the pandemic, helping them to remain safe in their own homes.

Population(s) Served
Adults
Adolescents
Preteens

The JFS Older Adult programming goal is to promote general well-being through a model of coordinated care, prevent premature placement in long-term care facilities, help individuals age in place and support family members and caregivers as they cope with the challenges they or their aging loved ones face. JFS has a robust set of programs for older adults. When Covid-19 prevented us from meeting in person in the Spring of 2020, we transitioned to a virtual format. JFS has four programs for people with dementia and their caregivers. They work in harmony with each other. Our programming includes Music and Memory, Gleeful Choir, Caregiver Support Groups, and our newest addition, Dementia Friendly Activities, which evolved in response to a clear need during the pandemic. Each program is conducted via a Zoom platform and is supported by a mental health clinician to meet any additional needs of participants.

In July 2020, we started our Virtual Dementia Friendly Activities via Zoom. We view and talk about pictures from a slide show. Each activity has a theme such as animals, tv theme songs, smells, and sports. Other activities include, show and tell, rhythm, and craft projects. We used our other older adult programs to recruit for our Activity Group. There has been steady participation.

Gleeful, JFS' Choir for Dementia Care Partners is a valuable extension of Music & Memory. It provides an opportunity for people in the early to middle stages of dementia, together with their caregivers, to have fun, enjoy music, and socialize without being stigmatized. Due to the Pandemic, the choir is meeting virtually via Zoom, singing and providing support to one and other. The choir is an effective point of entry to agency services such as respite, mental health counseling and caregiver support. Participation in Gleeful is offered free of charge. It provides an opportunity for people in the early to middle stages of dementia, together with their caregivers, to have fun, enjoy music, and socialize without being stigmatized. Choirs such as these currently exist in other states and countries, and experts in dementia report that choir participants experience improved memory, mood and learning. Participation in the choirs helps reduce isolation and provides an opportunity for family members affected by dementia to participate in an activity together. One care partner commented, “It’s like having a date again!” A music therapist directs the choir; JFS social workers will refer families to it, educate participants about JFS services, and facilitate individual referrals as needed. Like the Music & Memory program, the a choir is an effective point of entry to agency services such as respite, mental health counseling and caregiver support. Participation in Gleeful! is offered free of charge. Participants say it has been a lifeline connecting them to support & services

JFS now has two caregiver support groups, which meet twice a month each via Zoom, to learn about topics related to caregiving. They offer speakers & facilitated discussions, to help individuals sustain their roles as caregivers, & enable their loved ones to remain at home for longer periods of time. This program has expanded to meet the need during the pandemic; addressing the isolation many caregivers are feeling during these challenging times. Also, a generous donor has set up a fund to provide training for caregivers, for example attending a caregiver related conference or educational class.

It is always our goal to be responsive, creative and effective in our approach to working with older adults and their families. The Music and Memory and the Lunch Bunch continue to be an effective gateway to JFS social services.

The Lunch Bunch is an outreach & social support program that provides older adults opportunities for healthy socialization and education. It helps JFS monitor client needs & build rapport in a relaxed & comfortable atmosphere. JFS staff coordinates monthly groups, wellness, & education programs for people who have common interests & experiences. The Lunch Bunch continues to meet via Zoom, & currently has 50 members.

Our Writing Workshops consist of two six-week workshops for healthy seniors. Writing Through Grief will supplement our counseling services for people dealing with loss. Re-Imagining Your Life: Creative Aging will help people find new direction as they approach their senior years. Workshops are led by a professional writer and experienced teacher. New this year is Writing through Anxiety.

Population(s) Served
Older adults
Seniors

The Safety Net Family Assistance Program is homelessness prevention. It helps the most vulnerable in our community – primarily the working poor, the unemployed, and elders living in poverty. Many people have nowhere else to turn and they are referred to JFS by other non-profit and government agencies that cannot help them because of agency restrictions. Program clients are generally in crisis due to family or financial problems, or a combination of the two.

They may be facing homelessness, emotional and psychological stress, and other challenges of poverty. This program combines our agency’s essential services in a unique and effective way. By recognizing the needs of people in crisis-both financial and emotional – we help find ways for them to gain control of their lives and live in more meaningful ways.

JFS Safety Net Services offers emergency financial assistance, rent assistance, a food pantry, affordable mental health counseling (using a sliding fee scale) and advocacy for low income families struggling with the challenges of poverty, mental health difficulties, and family issues. All clients with urgent needs speak with a social worker who collaborates with them to develop a plan to address acute and longer term problems. Acute crises must often be dealt with before strategies for long term stabilization and change can begin. No one is ever turned away due to inability to pay.

In 2020, JFS has provided over $1,110,500 in emergency assistance to 1,900 families, for help with rent & utility assistance due to the pandemic, helping them to remain safe in their own homes.

Population(s) Served
Economically disadvantaged people
Refugees and displaced people

Community outreach and education programs address important topics to help individuals and families learn coping skills, improve communication, and better handle conflict and stress.

Parent Plus
Now offered virtually and free of charge. Parenting program for any couple or family who want to strengthen their family relationships.

Mindfulness skill building with Mind Body Skills Group
Now offered virtually. Jewish Family Service's Mind Body Skills Group is for individuals who want to learn skills to improve physical and emotional health. The Mind Body Skills Group is open, inclusive, and non-denominational. Sliding scale available.

Mindful eating
Writing Through Grief
Writing to Cope with Anxiety

Population(s) Served
Older adults
Seniors
Young adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants reporting change in behavior or cessation of activity

This metric is no longer tracked.
Totals By Year
Related Program

Affordable Mental Health Counseling

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Hours of affordable mental health counseling provided

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Safety Net

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of individuals and families served by the Alex & Sally Lebwohl Food Pantry

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Related Program

Older Adult Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

People who participated in Older Adults programs that promote healthy aging

Total dollars distributed for utilities assistance

This metric is no longer tracked.
Totals By Year
Related Program

Safety Net

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total amount of money distributed for Emergency Financial Assistance

Goals & Strategy

SOURCE: Self-reported by organization

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Jewish Family Service
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Jewish Family Service

Board of directors
as of 02/06/2023
SOURCE: Self-reported by organization
Board chair

David Dowsett

Andrew Gruber

Ann Bernstein

Kathryn Goddard

Jim Isaacson

John Bergerson

Susan Arsht

Lavine Shapiro

Erin Litvack

Lisa Treiman

Harriet Berg

Gabriella Archuleta

Gerry Goldman

Kim McGuire

Maria Estrada

Darcy Amiel

Sara Lambrinos

Liz Tashjian

Karen Lindau

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/16/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/03/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.