First Step House

Meaning, Purpose, and Recovery

Salt Lake City, UT   |  https://firststephouse.org/

Mission

Our mission is to help people build lives of meaning, purpose, and recovery.

Ruling year info

1984

Executive Director

Shawn McMillen

Associate Director

Austin Davis

Main address

440 S. 500 E.

Salt Lake City, UT 84102 USA

Show more contact info

EIN

87-0290963

NTEE code info

Alcohol, Drug Abuse (Treatment Only) (F22)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Residential Treatment

In our residential treatment facilities, we serve adult men, ages 18 and older, diagnosed with a substance use disorder. We specialize in helping people with co-occurring mental health conditions, Veterans, those involved in the criminal justice system, people with low to no income, and those who have unstable or no housing. Our facilities include full amenities of dorm-style rooms, a professional kitchen, group rooms, common areas, and laundry facilities. Our goal is to create a community that allows people to engage in treatment on multiple levels. To accomplish this goal, we address the unique needs of each client by creating individualized treatment and case-management plans to address multiple domains of concern. Programs are administered by a team of professionals, many of whom are master’s-level clinicians with substance use disorder treatment experience. Our team utilizes evidence-based modalities during individual therapy, group therapy, and life skills classes.

Population(s) Served

Our mental health outpatient program allows us to serve those struggling with serious mental illness (SMI), as well as those struggling with mild to moderate mental health conditions. Our substance use disorder outpatient program allows us to serve those with substance use disorders who have completed residential treatment or people whose substance use disorders are stable enough that outpatient services are clinically warranted. We have a strong team of skilled, experienced, and compassionate therapists and case managers who work with our outpatient clients to deliver Cognitive Behavioral Therapy (CBT)-based clinical treatment and targeted case management services aimed at helping patients successfully manage their behavioral health condition, become stable in the community, sustain or obtain employment, and access permanent housing.

Population(s) Served

REACH – Recovery, Engagement, Assessment, Career Development, and Housing.

The REACH program is a Pay for Success project, which means that payments are made based upon hitting pre-determined outcomes. This program was launched in July of 2017 and serves adult males coming out of jail who have a high likelihood of re-offending and are diagnosed with substance use disorders. The REACH program utilizes the best available evidence for what works to reduce recidivism. The program is built upon the risk-need-responsivity model, which means that the program focuses on serving those who are the most likely to recidivate and that treatment is based upon individually addressing the factors that have the greatest impact upon reducing recidivism.


Population(s) Served
Incarcerated people
Incarcerated people

In March of 2019, First Step House became the operator and service provider at Valor House, a facility located on the Department of Veterans Affairs (VA) campus in Salt Lake City. Supported by the VA Grant and Per Diem (GPD) program, First Step House designates a certain number of units to the service intensive program, bridge program, special needs, and clinical treatment program. The program involves helping Veterans with temporary housing and wrap-around case management services to help the homeless Veteran transition into permanent housing. First Step House also provides services specifically to Veterans who have substance use and/or mental health disorders by utilizing the clinical treatment and special needs models. This program provides housing, case management services, clinical services, medication distribution and monitoring, transportation, drug testing and monitoring, housing oversight, recovery-supportive recreational activities, and coordination with the VA.

Population(s) Served
People with disabilities
People with diseases and illnesses
Substance abusers
Economically disadvantaged people
People with disabilities
People with diseases and illnesses
Substance abusers
Economically disadvantaged people
People with disabilities
People with diseases and illnesses
Substance abusers
Economically disadvantaged people
Veterans

Our housing case management program is provided as part of our extensive wrap-around services that address our clients’ clinical and therapeutic treatment needs. This program serves individuals who are homeless and at-risk of homelessness, many of whom have chronic behavioral health conditions. Through our services, we have been able to reduce barriers related to homelessness, unemployment, and behavioral health conditions. Case managers administer a needs assessment with our clients and develop targeted, goal-driven case management plans. Our case managers are expertly trained to connect people with a wide range of resources, including housing, financial resources, SSI/SSDI benefits, education services, career development, legal services, vocational training, employment, medical services, dental services, community support, and health insurance. Case managers ensure clients reduce barriers to long-term stability and housing by helping them identify housing opportunities.

Population(s) Served

The Long-term Recovery Management (LTRM) Program was designed to meet a critical need in our community – effective and free long-term programming for low-income and vulnerable individuals managing chronic behavioral health conditions. Launched in 2016, our Long-term Recovery Management (LTRM) program aims to ensure that this shift in care delivery occurs for all of the people we serve. Our LTRM model emphasizes sustained, post-treatment recovery management to elevate long-term recovery rates, enhance the quality of personal/family life in long-term recovery, increase employment income, and ensure benefits for our community such as decreasing criminal justice and healthcare costs. We utilize the evidence-based TALER (Tracking, Assessment, Linkage, Engagement, and Retention) Protocol, Recovery Management Checkups, as well as the Contracts, Prompts, and Reinforcement program components.

Population(s) Served

First Step House developed and launched the Employment Preparation and Placement (EPP) program in 2018 to address the specific supportive employment needs of no and low-income individuals, including Veterans, with chronic substance use disorders, co-occurring mental health conditions, histories of homelessness, and criminal justice involvement. This program is based on the evidence-based Individual Placement and Support (IPS) supported employment model and its eight principles:

Competitive employment
Systematic job development
Rapid job search
Integrated services
Benefits planning
Zero exclusion
Time-unlimited supports
Worker preferences

Our EPP program supports individuals in obtaining meaningful, long-term employment that fits their specific needs, skills, experience, education, interests, and goals.

Population(s) Served

Our medical team provides immediate, on-site, and integrated services to meet the healthcare needs of our patients receiving behavioral health treatment. First Step House participants arrive at our doorstep directly from homelessness, the state hospital, or incarceration, with little or no income and many barriers to overcome, including chronic substance use disorders and co-occurring mental health conditions, a lack of insurance, no established care, and decades of neglected health conditions.

Launched in 2018, this program utilizes registered nurses, including an advanced practice registered nurse, and medical technicians to effectively address our patients’ medical needs at each stage of their engagement (admission, treatment, and discharge).

Population(s) Served

The Peer Support Services Program provides peer-based supportive services, delivered by certified peer support specialists, to reduce barriers to substance use disorder recovery and increase recovery stability. Services include assisting clients with creating and implementing a Wellness and Recovery Action Plan (WRAP), life skills and community resource classes, housing support, employment support, recovery coaching, and assertive linkage with community-based recovery resources. Program services result in the development of prosocial relationships and activities, housing stability, increased access to community resources, enhanced life skills, improved employment, reduced drug and alcohol use, positive behavior changes, increased knowledge of and access to resources and benefits, and improved health and wellness.

Population(s) Served

The First Step House Resource Center Program provides services to individuals at the Men’s Homeless Resource Center, which is located at 3380 South 1000 West, South Salt Lake, UT 84119. In coordination with the Road Home of the Men’s Homeless Resource Center, First Step House staff provide on-site behavioral health assessment, referral to First Step House and other treatment providers, and peer support services to help people experiencing homelessness, substance use disorders, and mental health conditions access the support they need. Through this program, we provide triage and stabilization as well as conduct assessments, make referrals to treatment, offer support services, and provide case management.

Population(s) Served
Adults
People with disabilities
Substance abusers
Economically disadvantaged people
Veterans
Adults
People with disabilities
Substance abusers
Economically disadvantaged people
Veterans
Adults
People with disabilities
Substance abusers
Economically disadvantaged people
Veterans
Adults
People with disabilities
Substance abusers
Economically disadvantaged people
Veterans
Adults
People with disabilities
Substance abusers
Economically disadvantaged people
Veterans
Adults
People with disabilities
Substance abusers
Economically disadvantaged people
Veterans
Adults
People with disabilities
Substance abusers
Economically disadvantaged people
Veterans

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric is tracked by fiscal year. The 2021 metric is 07/1/2021-06/30/2022

Number of homeless participants engaged in housing services

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This metric is tracked by fiscal year. The 2021 metric is 07/1/2021-06/30/2022

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric is tracked by fiscal year. The 2021 metric is 07/1/2021-06/30/2022

Number of clients in residential care

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric is tracked by fiscal year. The 2021 metric is 07/1/2021-06/30/2022

Total number of employee injuries

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Decreasing

Context Notes

This metric is tracked by fiscal year. The 2021 metric is 07/1/2021-06/30/2022

Total number of client emergency room visits

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

This metric is tracked by fiscal year. The 2021 metric is 07/1/2021-06/30/2022

Number of new clients within the past 12 months

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric is tracked by fiscal year. The 2021 metric is 07/1/2021-06/30/2022

Goals & Strategy

SOURCE: Self-reported by organization

Financials

First Step House
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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First Step House

Board of directors
as of 09/12/2022
SOURCE: Self-reported by organization
Board chair

Kerry Bate

Jacob Smith

Price Waterhouse Cooper, LLP

Annette Fleckenstein

University of Utah School of Dentistry

Kyle Jensen

Keybank

Charles Talcott

Department of Veterans Affairs

Pamela Gold

United Healthcare

Brandy Farmer

Centro Civico Mexicano

Organizational demographics

SOURCE: Self-reported; last updated 7/27/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data