PLATINUM2023

HEART & SOUL

Music That Heals

aka Heart & Soul   |   Salt Lake City, UT   |  www.heartsoul.org

Mission

Heart & Soul heals the human spirit by bringing music and performing arts to isolated people. We provide free performances for isolated members of our community who find it difficult if not impossible to attend public concerts. Our performances enrich the soul and promote wellness through the healing power of music and the performing arts. In carrying out this mission we seek to make our world less lonely through music. Heart & Soul serves both the Wasatch Front and Wasatch Back with over 1300 shows annually.

Notes from the nonprofit

Heart & Soul heals the human spirit by bringing music and performing arts to people isolated from society. Heart & Soul's mission centers around the human spirit and the healing power of music. It coordinates the efforts of those who have given so much of their time mastering the art of producing and performing music, with those who are in such great need of its healing power; those who are no longer to get out and participate in daily life.

Ruling year info

1995

Executive Director

Ms. Ainsley McLaughlin

Main address

PO Box 526142

Salt Lake City, UT 84152 USA

Show more contact info

EIN

87-0528175

NTEE code info

Arts Service Activities/Organizations (A90)

Music (A68)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Nearly every day of the year, Heart & Soul shares hope and healing through live music and other performing arts for our isolated neighbors in Utah. Our programs uplift the spirits of low-income children who don't have access to live performance, individuals and families seeking refuge in this great country, adults and youth struggling with mental health issues, seniors nearing their end of life transitions, and others living apart from friends and family while facing challenging times.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Heart & Soul's Hope and Healing Performance Series

The Hope and Healing Series brings the joy of live musical performance to isolated neighbors in a wide range of institutions, including hospitals, retirement facilities, nursing homes, mental health facilities and veteran facilities. Heart & Soul coordinates the efforts of over 350 professional and emerging artists, offering a wide range of musical styles including jazz, classical, country, folk, popular, and old favorites. We seek to promote the development of the arts by assisting young artists to share their talents with isolated neighbors, and create a sense of community for our professional performers, in a non-commercial setting, where they can donate their talents to inspire and be inspired. Through the healing power of music, we enhance the quality of life for those living in institutions or otherwise isolated.

Population(s) Served
Adults
Children and youth
People with disabilities
People with diseases and illnesses
At-risk youth

The Sings Program is a powerful extension of what we have been doing.
Heart & Soul's Sings program is currently improving the well being of disenfranchised populations, bringing them performing artists and musical entertainment, and, using the talents of the performers to generate ... inspire ... these populations to create musical communities within their organizations. This has encouraged residents to actively engage... join in the band... the musical group within their community, and create their own well being. Residents feel ownership, that they are a part of something, and begin to revolve their week around looking forward to once again being able to play in their band. They become actively involved in the art of musical performance, which has even greater healing benefits than being passively entertained. Heart & Soul performing artists share their art, and the healing that engaging in music provides with the populations they serve.

Population(s) Served

A free Community event. Friends and family enjoy an afternoon strolling from house to house, yard to yard, band to band, through the tree-lined streets of Salt Lake City's Imperial Park neighborhood. Savor the music and hear the love. Stroll-ers can also savor the flavors from several local food trucks. Ride a bike or park at the LDS church on 2700 S. and 1530 E. and stroll the length of Filmore and Glenmore streets between 27th S and Zenith Ave.

Population(s) Served
Families
Parents
Children and youth
Seniors

In response to COVID19, Heart & Soul began connecting Heart & Soul Performers with care communities and other isolated neighbors using digital platforms such as Zoom, FaceTime and Google Duo.

Population(s) Served
Older adults
Seniors
People with disabilities
People with diseases and illnesses
Economically disadvantaged people

Where we work

Awards

Service to the Arts by an Organization 2009

Mayor's Artist Award

Adcovacy Through Action Award 2020

Utah Music Teachers Association

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of audience members

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of public events held to further mission

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric represents the number of Heart & Soul live musical programs offered each year.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

“Chronic loneliness increases the odds of an early death by about 20 percent, according to the 2008 book, “Loneliness: Human Nature and the Need for Social Connection.”
New York Times

Heart & Soul brings the healing power of music to the elderly living in care communities and others who find it difficult if not impossible to attend a concert on their own. Seniors, children with severe or chronic illness, children and adults with developmental disabilities, at-risk children and youth, patients in psychiatric and rehabilitation facilities, including blind, cognitively impaired, homeless, prisoners and veterans.

Born of the suffering of a loved one, Heart & Soul was started in 1994 when siblings, Doug Jenson and Janna Lauer saw the isolation and loneliness their mother suffered upon entering a rehabilitation facility due to a broken hip complicated with dementia. Their mother had been the musical center of their family - and they knew that music was the language that helps to transcend loneliness and brings us all together.

The Hope and Healing Performance series is the mainstay of Heart & Soul programming. It gives isolated residents their very own season concert ticket to enjoy a wide variety of music including Classical, Jazz, Big Band, Bluegrass, Celtic, Rock, and Country.

Our Sings and Participatory Music program enhances lives and promotes wellbeing and health by providing residents the opportunity to belong to a musical group or choir.
The creative processes are a means to personal fulfillment, satisfaction and inspiration for people who have special needs and who are isolated from society. The use of music and the arts in healthcare helps lessen feelings of pain and discomfort, affords mental stimulation, and eases feelings of loneliness and frustration. Being part of a musical making process can provide a significant source of recovery, hope and healing -- spiritually, mentally and physically.

Heart & Soul is currently improving the wellbeing of disenfranchised populations, bringing them performing artists and musical entertainment, and, using the talents of the performers to generate ... inspire ... these populations to create musical communities within their organizations. This has encouraged residents to actively engage... join in the band... the musical group within their community, and create their own well-being.

Heart & Soul will perpetuate our good work by providing our community with a template to bring music to those who need it most. Heart & Soul will continue to embed regular weekly and monthly music in each institution's services. In this way it will become part of the institution's structure and will carry on beyond revolving personnel and clientele. Finding a way to bring the healing hope of music, the universal language, to our community.

We believe making music will become one of the key components in long term health care, both mental and physical.

Heart & Soul will continue to grow and adapt while staying true to our mission of bringing music and performing arts to isolated individuals. Our belief is, that as the efficacy of our work becomes known more broadly, those with the means and the foresight will become increasingly more generous towards our purpose.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

HEART & SOUL
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

HEART & SOUL

Board of directors
as of 09/20/2023
SOURCE: Self-reported by organization
Board chair

Ms. Marlena Lambert

Marlena Lambert

Jim Hayes

Paige Meriwether

Conae Holmes

Carolyn Turkanis

Sally Barraclough

James Coleman

Tom Stillinger

Phil Triolo

Janna Lauer

Ainsley-Marie McLaughlin

Executive Director - Heart & Soul

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/20/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 09/20/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.