SILVER2022

Hawaii Emergency Radio Operators, Inc

"When Disaster Strikes, The Time To Prepare Has Passed"

Aiea, HI   |  https://www.hero.radio

Mission

The Mission of Hawaii Emergency Radio Operators, Inc. shall be to serve the public as a voluntary, noncommercial, communications service, especially during natural disasters and other emergencies and to promote, support, and lead amateur radio activities in a way that exemplifies the “radio amateur’s code”, builds "espirit de corps" within our membership, honors the long history of the amateur radio service, and serves our community’s needs.

Ruling year info

2022

President / CEO

RC Anderson Ph.D.

Vice President / COO

Billy Guthrie

Main address

98-1047 Oliwa St

Aiea, HI 96701 USA

Show more contact info

EIN

88-1206099

NTEE code info

Other Public Safety, Disaster Preparedness, and Relief N.E.C. (M99)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency HF Radio Email System

During disasters when the phones, cell phones, and internet are disrupted on the island we are able to set up a portable WIFI network at disaster shelters where the citizens are able to connect with using their cell phones, laptops, or tablets and it will allow them to write their own email messages to friends or family outside of the affected area to let them know they are safe. These email messages are then sent out over HF radio by our radio operators to other stations outside of the disaster area on the mainland or other countries where the internet is still operational where they are injected back into the normal internet for delivery to the intended recipient.

Population(s) Served

Every month we hold a public exam session so that members of the public can obtain their Amateur Radio License from the Federal Communications Commission.

Population(s) Served
Adults
Children and youth
Families
Non-adult children
Parents
Adults
Children and youth
Families
Non-adult children
Parents

We are currently working on plans to implement a Veteran Suicide Prevention Program in which we will be working with at-risk veterans to get their FCC Amateur Radio license and acquire amateur radio equipment so that they can interact with a larger community through the ham radio hobby, increase their outlook on life, and hopefully brighten their future and lower their chances of committing suicide.

Population(s) Served
Military personnel
Veterans

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback

Financials

Hawaii Emergency Radio Operators, Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Hawaii Emergency Radio Operators, Inc

Board of directors
as of 09/08/2022
SOURCE: Self-reported by organization
Board co-chair

RC Anderson

Hawaii Emergency Radio Operators, Inc.

Term: 2022 -


Board co-chair

Billy Guthrie

Hawaii Emergency Radio Operators, Inc.

Term: 2022 -

Gus Morcate

Hawaii Emergency Radio Operators, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 9/8/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person with a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 09/08/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.