PLATINUM2024

Always Mercy

for those suffering in body and soul

MARYVILLE, TN   |  www.alwaysmercy.org

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Mission

For charitable purposes. Always Mercy is a US nonprofit dedicated to serving the poor and needy of rural western Kenya by supporting in-country organizations who provide hospice and palliative care medical services, and durable in-home water filtration.

Ruling year info

2023

Executive Director

Christopher Dennis Boehle-Silva

Spokesperson, Kenya Mission Director, Board Vice President

Deaconess Pamela Boehle-Silva RN

Main address

576 Foothills Plaza Dr 209

MARYVILLE, TN 37801 USA

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EIN

88-3220209

NTEE code info

Community Health Systems (E21)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

In the rural Kenyan community we support, many people suffer from chronic or life-threatening diseases, but have few options for healthcare. They suffer silently in homes, often waiting till it is too late to seek effective medical interventions due to high cost. 72% of Kenya's population is rural, and of those, 42% earn $1 per day or less. Few can afford healthcare.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Rehema Hospice and Clinic

Founded in 2022, Rehema Hospice and Clinic is a Kenyan limited liability corporation (LLC) recognized by the Kenyan government for the purpose of providing palliative and hospice care near Ringa in rural western Kenya. Rehema is recognized by Kenya Hospice and Palliative Care Association as a registered hospice and palliative care unit. The Homa Bay County Department of Health supports services at Rehema and partners it with Rachuonyo Sub-County Hospital . Rehema's facility is under construction, but has completed its first phase, a rural clinic for the local community.
Currently constructing a 42-bed inpatient hospice and palliative care facility, Rehema is providing essential community healthcare. In 2023, Rehema completed training of 30 Community Health Promoters to assess for in-home hospice and palliative care medical needs and connect patients to services at Rehema. In 2024, Rehema opened its doors to its first hospice and palliative care inpatients with a clinic staff of 6.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses, Economically disadvantaged people

Related Program

Rehema Hospice and Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Over the past two full fiscal years, Always Mercy has awarded eight total grants for a total of $135,461.

Total dollar amount of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses, Economically disadvantaged people

Related Program

Rehema Hospice and Clinic

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Context Notes

Year over year, our goal is to increase the dollar amount of grants award to help our grantees build infrastructure, capacity and, in 5 years, sustainable independence.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We raise awareness for hospice and clinical care services for the medically needy of rural western Kenya, providing essential medical care regardless of ability to pay.

Partnering with local public and private healthcare providers and supporting community health workers (CHWs) who provide medical assessment and services in local homes, we support Rehema Hospice and Clinic, the only dedicated hospice in a five county area of western Kenya that has the potential to support over 5 million people with critical palliative and hospice care. Working with CHWs, Rehema identifies clients who can be cared for in their homes provided they receive essential medicines and simple medical interventions that CHWs can administer and monitor along with occasional visiting nurse support. Alternatively, Rehema Hospice is ready to take inpatients who need more critical, specialized care either short or long term to improve patients' overall health. The goal is to bring comfort, dignity, and other resources to those who are living with chronic or life-threatening illness regardless of ability to pay.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is hard to come up with good questions to ask people

Financials

Always Mercy
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Always Mercy

Board of directors
as of 05/14/2024
SOURCE: Self-reported by organization
Board chair

Christopher Boehle-Silva

Always Mercy

Term: 2025 - 2022

Pamela L Boehle Silva

Always Mercy

Christina Pierce

Always Mercy

Evelyn Zimmer

Always Mercy

Anne Williams

Always Mercy

Peter Ledic

Always Mercy

Anita Scribner

Always Mercy

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/29/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Sexual orientation
Decline to state
Disability status
Person without a disability

The organization's co-leader identifies as:

No data

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/29/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.