Unlocking DOORS®

Revolutionizing Reentry Service Delivery for a Safer More Productive Society

aka Unlocking DOORS®   |   Dallas, TX   |  http://www.unlockingdoors.org

Mission

Founded in 2010 and headquartered in Dallas, Unlocking DOORS® is a unique comprehensive "Community Reentry Network" that seeks to create and promote a safer more productive society by revolutionizing reentry service delivery to former offenders through individual and community empowerment, education and engagement. Recognizing the interlinking relationships among the various parts of the criminal justice system, Unlocking DOORS'®, through its nationally-unique Reentry Brokerage®/Data Model, spearheads a paradigm shift in the delivery of reentry services by fostering a "community-based" cooperative to address this historically complex problem through a seamless continuum of care platform which is key to the participant’s successful transition into free society.

Ruling year info

2011

Founder and President/CEO

Ms. Christina Melton Crain Esq.

Main address

12225 Greenville Avenue Suite 850

Dallas, TX 75243 USA

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Formerly known as

Dallas One-Stop Optimized Reentry System, Inc.

EIN

90-0618214

NTEE code info

Crime Prevention N.E.C. (I20)

Services to Promote the Independence of Specific Populations (P80)

Research Institutes and/or Public Policy Analysis (M05)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

COMPREHENSIVE PRE/POST-RELEASE CLIENT REENTRY BROKERAGE®

(For individuals 18 years of age or older with a criminal background (incarceration) not required; only a criminal record)
Provides former offenders wishing to successfully reintegrate into free society “reentry navigation services” that include client and local community empowerment and engagement in the delivery of reentry services. By empowering, educating and engaging the client to take an active role in mapping his future, the client's outlook changes: he begins to appreciate the benefits of the Model's comprehensive and collaborative approach; he becomes personally aware of the resources (and, individuals) available and willing to assist him; thereby, making him more committed to his role in achieving success. He feels hopeful, secure, confident, happier and healthier; increasing the likelihood that he will find a future of self-sufficiency that is crime-free. And, uniquely, once an Unlocking DOORS’® client, always an Unlocking DOORS’® client – he will have a familiar, open and friendly place to when the going gets tough. Through systematic and carefully coordinated collaboration and partnership with a “brokered” Community Network of 267 (and counting) statewide agencies, organizations and providers, Unlocking DOORS’® model allows individuals with criminal backgrounds to transition back into the community in a positive, steady, yet comprehensive format that increases their motivation and their chances for a future of self-sufficiency that is crime free. This model consists of the following:
• Comprehensive risk/needs assessment (four (4) separate assessment tools are used to determine the client’s risk for re-offending, specific needs, achieved training and work history, education level, eligible benefits, etc.) – Texas Risk Assessment Tool – Reentry Tool (TRAS); Behaviors and Experiences Inventory; Benefits Calculator; and, Career Key;
• Individualized Reentry Brokerage® Plan compiled by the client’s dedicated Unlocking DOORS’® Reentry Broker™ from all information gained during the client’s assessment; the plan is “individualized” to the client’s specific needs;
• Referrals to one or more of Unlocking DOORS’® Community Network Partners/Providers and other service providers/resources (the experts in specific services and resources) to assist the client in working through the specific items addressed in his/her Individualized Reentry Brokerage® Plan; and
• Ongoing Monitoring and Assistance Going Forward of the client’s progress as he/she works through his/her Individualized Reentry Brokerage® Plan via the Unlocking DOORS’® Texas Reentry Analytic Client Evaluator (TRACE) Client Database, with re-brokerage and future assistance always just a phone call away. ONCE AN UNLOCKING DOORS’® CLIENT, ALWAYS AN UNLOCKING DOORS’® CLIENT!!!!!

Population(s) Served

Believing that “local knowledge” is the most valuable tool when it comes to solving issues impacting society, Unlocking DOORS’™ unique model relies heavily on community engagement (individuals, organizations, businesses) in effectively mapping a reentry system that will ensure reintegration success for former offenders wishing to make a fresh start with no future entanglement with the law. To that end, Unlocking DOORS’™ scalable model educates, trains, and collaborates with all “local” stakeholders (government, corrections, law enforcement, service providers, the public, etc.) to empower the community, as a whole, in the delivery of reentry services to those former offenders reentering their specific community. Known as the “Unlocking DOORS™ Community Network”, this group, comprised of "brokered" partnerships with 218 (and counting) community stakeholders, works directly with Unlocking DOORS™ to provide clients the “expert local field” services and resources required to lead them to a future of success. These services include, but are not limited to:
• Annual Texas Reentry Symposium - where in-depth audience discussion and engagement lead to the creation of an annual “Call-To-Action” which is implemented going forward
• Public Awareness Events – i.e., “Evening with Piper Kerman, Author of Orange is the New Black”
• Community Speaking Requests for all organizations interested in criminal justice and reentry
• Unlocking DOORS’™ Community Network Partner/Provider meetings, coordinated calls, etc. to collaborate, network, train and determine best-practices and next steps in moving forward

Population(s) Served

Unlocking DOORS® collects, analyzes and reports its high value sets of evidence-based client data “to stakeholders to illustrate and note predictive trends in the criminal justice arena. Although a broad spectrum of data is reported, Unlocking DOORS® gives primary focus to four key services without which an individual is most assuredly set to re-offend – Housing, Employment, Transportation, and Medical/Mental Health. This allows funders and policy makers to better determine areas of cost savings across the board and allows for smart and effective funding, policy and legislative decisions when it comes to improving public safety. Unlocking DOORS® has partnered with Pieces Technologies, a Dallas-based 501(c) (3) health information company with a goal of connecting social services and healthcare systems to advance health at every decision point. Unlocking DOORS® is using the PCCI/Pieces’ Iris™ software - a configurable, client-centered case management (in this case, Reentry Brokerage™) tool designed specifically for non-profit and social service agencies. Pieces Technologies’ Iris™ software tool enables Unlocking DOORS® to safely share data and seamlessly refer ex-offenders across its growing Network. The Pieces Iris™ software has already helped transform healthcare; but this is the first time it has been used to improve the criminal justice system.

Population(s) Served

Where we work

Awards

Outstanding Partner Award 2010

Workforce Solutions Group

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Unlocking DOORS, as a state-wide nonprofit, plans to focus its mission on developing long-term solutions to the very complex issues related to successful community integration for so many individuals with criminal backgrounds. By strategically locating Unlocking DOORS Network Community Centers throughout Texas, coupled with ongoing partnerships, collaborations and coordination with our partners, Unlocking DOORS plans to facilitate careful and thorough client/offender tracking as well as evidence-based data and statistics so as to reduce gaps in critical services and over-duplication of services; promote accountability from both the clients/offenders and service providers; and, allow for more thoughtful and coordinated funding and legislation/policy implementation to provider a greater impact and move the needle on this issue of historical significance which is having an ever-escalating impact on our economy and tax base.

Unlocking DOORS has specific strategies to accomplish its goals as outlined above:

* PHASE ONE: Strategically locate Unlocking DOORS Network Community Centers in the five (5) Texas communities that have the greatest offender return rate after being released from incarceration. These include: Bexar, Dallas, Harris, Tarrant and Travis Counties. Both Dallas and Tarrant Counties already contain Unlocking DOORS Network Community Centers. Unlocking DOORS plan to open Network Community Centers in the remaining three (3) communities (Bexar, Harris and Travis) by the end of 2016.

* PHASE TWO: Once Phase One is complete, Unlocking DOORS will continue its strategic expansion into the "other counties" statewide based on the following criteria:

- Demographic and statistical data demonstrating most "crime-ridden" zip codes statewide
- Demographic and statistical data demonstrating predominant zip codes where offenders are returning
- Location of prisons and jails statewide - both Federal Prisons and TDCJ Prison/State Jail "pods"
- Localities that have previously established are are in the process of establishing a "diversion, reentry and integration community structure" upon which Unlocking DOORS can rely and assist.

Throughout this expansion, coupled with ongoing partnerships, collaborations and coordination with our partners, Unlocking DOORS plans to facilitate careful and thorough client/offender tracking as well as evidence-based data and statistics analysis and reporting so as to reduce gaps in critical services and over-duplication of services and allow stakeholders, policy makers and funders the opportunity to have "raw and true" statistics that can help mold more efficient and effective policies, laws and funding.

Unlocking DOORS will accomplish its strategies and goals due to the following capabilities:

* An amazingly bright, energetic, talented, experienced and committed staff;
* A very generous pool of funders and supporters who understand the true urgency of the issues surrounding "recidivism" and appreciate our innovative model of attacking this wide-spread problem; and
* Engaged, spirited and committed partners (government, public officials, service providers, law enforcement, corrections professionals, etc.) statewide that welcome a new approach to an age old problem that has only worsened with time.

Bottom line - Unlocking DOORS has established a base network model statewide that can grow and improve, ultimately creating a systemic, streamlined interface to allow individuals with criminal backgrounds to get the services they need in a coordinate continuum of care that will reduce crime exponentially; thereby, saving lives, families, communities and our state tax base.

Unlocking DOORS is very proud to have accomplished the following since its inception in 2010:

* Establishing a headquarters and the first Network Community Center in Dallas County, Texas;
* Opening our first "outside" Network Community Center in Tarrant County, Texas;
* Gained partnerships with close to 100 statewide organizations and agencies to use as referrals for our clients, as well our partners in building a cohesive and collaborative network from which we can all benefit;
* Established and have now rebuilt our Texas Reentry Analytical Client Evaluator (TRACE) Database, from which all client support, including referrals, interaction with partners regarding a client, and all other matters pertaining to helping a client find his/her way to a life of self-sufficiency that is crime-free;
* Hosted two (2) extremely successful Texas Reentry Symposiums - now an annual event;
* Started the Women's Independence Network (WIN) Female Offender Support Group for all female clients that are interested in extra support and assistance;
* Head of the Reentry Subcommittee for the Dallas County Criminal Justice Advisory Board; and
* The reentry platform for the City of Dallas.

What we have not yet accomplished, but have in the pipeline are the following:

* Creation of a Statewide Diversion, Reentry and Integration Strategic Plan with the assistance of our partners as well as others in the criminal justice arena - government, victims, former offenders, law enforcement, corrections, etc.;
* Officially hiring an independent expert criminal justice evaluator/statistician to help us develop more succinct, logical and clearly evidence-based analysis and reporting of our data so as to make it as useful to our customers as possible;
* Open Network Community Centers in Bexar, Harris and Travis Counties so as to have coverage statewide in all five (5) communities with the greatest offender return rate after release from incarceration.

Financials

Unlocking DOORS®
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Unlocking DOORS®

Board of directors
as of 8/29/2019
SOURCE: Self-reported by organization
Board co-chair

Hon. Hon. John Creuzot

Former State District Judge

Term: 2012 -


Board co-chair

Hon. Tena Callahan

Judge - 302nd Judicial District Court - Dallas County, Texas

Term: 2012 -

Waseem Ahmed

Parkland Health and Hospital System/Behavioral and Psychiatric Services-Dallas County Jail Health

Tom Fordyce

Texas Board of Pardons and Paroles; TDCJ Agribusiness Dpt.; Texas DARS

Patrick Jones

Parkland Health and Hospital System/Dallas County Jail Health

Milla Jones

Retired - United Surgical Partners International

John Moriarty

Former TDCJ Office of the Inspector General

Sandy Stephens, CFRE

Former Philanthropy VP - Metrocare Services, Inc.

Jerry Madden

Former Texas State Representative

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 08/29/2019

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 08/29/2019

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.