PLATINUM2024

St. Michael’s Veterans Center, Inc.

Kansas City, MO   |  https://www.smvets.org/

Mission

St. Michael's Veterans Center empowers veterans toward healthy reintegration with their families and communities through permanent housing and supportive services. St. Michael's Veterans Center is working to end homelessness among veterans in Kansas City and is building a vibrant community that takes care of our neighbors. We believe that having a home and being a part of a community is essential for the dignity of each individual and collectively for the vibrancy and long-term sustainability of our city.

Ruling year info

2012

Principal Officer

Ms. Susan Engel

Main address

3818 Chelsea Drive

Kansas City, MO 64128 USA

Show more contact info

EIN

90-0765963

NTEE code info

Public Housing (L21)

Other Housing Support Services (L80)

Military/Veterans' Organizations (W30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

St. Michael's Veterans Center, Inc. aims to end veteran homelessness and to support all veterans to live healthy, stable lives connected to supportive communities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Housing Permanency

St. Michael’s Veterans Center provides quality, affordable permanent housing to veterans who are homeless or disabled in the Kansas City area. Our 24-acre campus is designed to empower veterans toward healthy reintegration with their families and communities by providing safe, permanent housing and supportive services. We provide a dignified place to live and opportunity for veterans to become their best selves.

Population(s) Served
Veterans

St. Michael’s connects veterans with the means necessary to achieve long-term health, employment, and financial success. Professional staff are available to assist all veterans with a variety of issues, including employment, health challenges, mental illness, trauma and addiction treatment. SMVC is a community-gathering place that offers:Customized professional social services to sustain permanent housingComprehensive wellness and careCoffee shop, theatre, and recreation areas to encourage healthy socializationIncreased access to mental health and wellness resourcesBasic necessities such as food and personal care itemsA community of veterans helping each other

Population(s) Served
Veterans

Where we work

Awards

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of housing units built

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Veterans

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

The development of St. Michael's Veterans Center represents a successful public-private partnership. In 2024, construction will begin on a third phase of housing with 62 affordable apartment homes.

Percentage of SMVC Veterans who maintain appropriate permanent housing for one year.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Veterans

Related Program

Housing Permanency

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

An annual average of 92% of SMVC veterans chose to continue living at St. Michael's Veterans Center.

Hours SMVC Veterans volunteer in service to each other and the SMVC community.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Veterans

Related Program

Housing Permanency

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

An essential value of SMVC is to build a mutually supportive community where there is a continuous and regenerative cycle of serving others.

Number of people in the area with access to affordable housing as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Veterans

Related Program

Veteran Wellness

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This unique campus consists of 117 affordable, apartment homes that is permanent housing for veterans who are homeless or disabled. SMVC will provide an additional 62 affordable homes by 2025.

Number of households that retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Veterans

Related Program

Housing Permanency

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

In 2022, 99% of SMVC veterans maintain appropriate permanent housing, and 98% of veterans choosing to continue living at St. Michael's Veterans Center.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

St. Michael's Veterans Center is working to end homelessness among veterans in Kansas City and build a vibrant community that takes care of our neighbors. We believe that having a home and being a part of a community is essential for the dignity of each individual and collectively for the vibrancy and long-term sustainability of our city.

St. Michaels Veterans Center provides quality, affordable permanent housing to veterans who are homeless or disabled in the Kansas City area.Our 24-acre campus is designed to empower veterans toward healthy reintegration with their families and communities by providing safe, permanent housing and supportive services.St. Michaels connects veterans with the means necessary to achieve long-term health, employment, and financial success.We provide a dignified place to live and opportunity for veterans to become their best selves. Professional staff are available to assist all veterans with a variety of issues, including employment, health challenges, mental illness, trauma and addiction treatment. St. Michaels Veterans Center is closely aligned with the Housing First, an evidenced-based concept to address homelessness.This proven model of permanently housing includes a focus on serving a special needs population, a low-barrier admission policy, no programmatic prerequisites to housing entry, supportive services are voluntary but persistently used to engage residents with a focus on housing permanency and wellness, residents have full rights, responsibilities and legal protections, and evictions are pursued as a last resort. St. Michaels Veterans Center is infused with pride. Our campus becomes a place for formerly homeless and disabled veterans to live, and a home and community where veterans can live their best lives and give back.SMVC provides a unique opportunity to build positive relationships and mutual support among residents.St. Michaels Veterans Center is a community gathering place for all veterans.The sense of community is cultivated through campus activities that bring people together like a coffee shop, movie theater, community garden and various social events organized by community volunteers.

St. Michael's Veterans Center has a dedicated team with a combined 60 years of experience in non-profit leadership and management, as well as program development that has transformed the lives of various low-income and vulnerable populations.SMVC, Inc. is a learning environment engaging area social work schools involving two year-long internships that will expand organizational capacity to deliver services to veterans. Susan Engel, the executive director, has a Masters degree in Social Work along with 20 years of non-profit executive and leadership experience with Catholic Charities of Kansas City St. Joseph and the National MS Society, and an additional 15 years of experience in international and domestic program development with the U.S. Peace Corps, Metropolitan Lutheran Ministry and Cathedral Social Services.

The board chair, Art Fillmore, has been working with veterans and veterans issues in the Kansas City community since 1985, when he became, and still remains, the Chairman of the Kansas City Vietnam Veterans Memorial.Art is a combat veteran of the Vietnam War and served as a member or chair of the Department of Veterans Affairs Advisory Committee on the Readjustment of War Veterans.Art is a passionate champion for the continued needs of veterans who rely on housing and services through St. Michael's.

The SMVC Leadership Council builds a robust network of leadership volunteers dedicated to cultivating relationships and networks to support the SMVC mission.

St. Michaels Veterans Center (SMVC) is a leading nonprofit in the Kansas City area committed to providing quality, affordable apartment homes and supportive services to veterans who are homeless or disabled. Since 2014, St. Michael's Veterans Center has served nearly 235formerlyhomeless men, women and children at its 24-acre permanent housing campus for veterans. Kansas City leaders with expertise in veterans' issues, real estate development, social services and local, state and federal government came together to create an impactful and sustainable solution to homelessness among veterans. Kansas City is proud of this collaborative effort and its enduring ability to change lives, restore dignity and build a community that supports each other.

St. Michaels Veterans Center is a valued living community with an average of 98 percent of residents choosing St. Michaels as their home from year-to-year. In 2022, 99 percent of SMVC veterans retained permanent housing. In 2022, 20 percent of veterans increased their income through work or mainstream resources; 9 percent improved mental health and substance recovery; 5 percent avoided eviction with interventions and 28 percent increased health benefits. This high level of stability is achieved because on-site professional services are designed to improve the quality of life and well-being of veterans along with housing permanency.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

St. Michael’s Veterans Center, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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St. Michael’s Veterans Center, Inc.

Board of directors
as of 02/09/2024
SOURCE: Self-reported by organization
Board co-chair

Mr. Art Fillmore

Fillmore Biz Law

Term: 2012 - 2024


Board co-chair

Mr. Bob Waechter

Department of Veterans Affairs (retired)

Term: 2017 - 2024

Art Fillmore

AEGIS Professional Services

Bob Waechter

Kansas City Vet Center (Retired)

Jonathon Cohn

Yarco Companies

Phillip Mason

UMB Bank

Stacy Johnson-Crosby

Reece & Nichols Realtors

Joseph Kessinger

Kessinger Company, LLC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/9/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/09/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.