Chicago Hyde Park Village

Neighbors helping neighbors

Chicago, IL   |  https://www.chpv.org/

Mission

The mission of Chicago Hyde Park Village is to create a community of "neighbors helping neighbors" providing opportunities for social engagement, receiving and giving volunteer support services/referrals, and educational programs to support vibrant, healthy aging.

Ruling year info

2014

Board President

Inagrace Dietterich

Main address

Chicago Hyde Park Village 5500 S Woodlawn Avenue

Chicago, IL 60637 USA

Show more contact info

EIN

90-0798416

NTEE code info

Community Service Clubs (Kiwanis, Lions, Jaycees, etc.) (S80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Chicago Hyde Park Village aims to address problems associated with aging that seniors in Hyde Park and the surrounding communities face. Seniors are a rapidly growing demographic group with complex social and medical needs. Seniors often struggle with social isolation, changes in mobility and independence, and a range of health issues. To address these challenges, CHPV provides a holistic array of programs and services to address physical, emotional, spiritual, and social wellbeing of older residents. We aim to create a community of “neighbors helpings neighbors” that supports a healthy, socially connected experience of aging.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Member Services

Village members receive a wide range of services which help members remain in their homes and engaged in their community as they age. Services are provided by vetted and trained volunteers. Our memberships services are available on two levels, associate and full, and the membership fees are used to fund the operations of CHPV. Scholarships are available to older adults who are low-income.

Population(s) Served
Seniors

The Chicago Hyde Park Village coordinates a variety of community events and programs aimed at supporting seniors to remain active and engaged as they age. One of our most popular programs are the bi-monthly drop-in sessions which provide light exercise, lunch, and interesting programs. We facilitate various affinity groups which bring together community members interested in a certain topic, such as knitting and dining, as well as support groups. We also host healthy aging events in collaboration with the SHARE Network.

Population(s) Served
Seniors

Where we work

Affiliations & memberships

Dementia Friendly America 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of organization members

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Average number of dollars received per donor

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors

Related Program

Member Services

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Older adults, Seniors

Related Program

Member Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission of Chicago Hyde Park Village is to create a community of “neighbors helping neighbors” on the South Side of Chicago by providing opportunities for social engagement, educational programs, and facilitating volunteer support services and referrals to foster vibrant healthy aging.

We aim to accomplish this mission through these long term goals:

1. Empower and support healthy aging in place for CHPV members
2. Enable older adults on the South Side of Chicago to share, learn, and grown as they remain engaged in their community
3. Foster intergenerational interactions in Hyde Park and surrounding communities

To empower and support healthy aging in place for members, CHPV provides a wide range of member services and benefits. Full members receive access to the services of trained volunteers who provide transportation, assistance with tasks and errands, support at medical appointments, and wellness checks.

To enable older adults to remain engaged in their community, CHPV facilitates programs and activities open to community members. We hold drop-ins twice a month with exercise, lunch, and a variety of interesting programs. CHPV also facilitates various support groups and affinity groups which brings together community members interested in a specific topic.

To foster intergenerational interactions, CHPV coordinates events and programs that connect individuals across generations. As CHPV grows, we plan to further develop our intergenerational programming. Our goal is to establish a formal program to encourage social connections between the younger generations and isolated seniors.

Our newest initiative has been to get our community designated as a dementia-friendly community through Dementia Friendly America. This work is helping us to develop strong partnerships with other organizations and groups working to make communities more inclusive for older adults as they age and make adjustments associated with cognitive decline. The work focuses on many sectors including: social service agencies, transportation providers, legal & financial planning, health care community, local governments, residential settings, adult day programs, employers/human resources, community members, and caregiver support providers.

CHPV is lead by an engaged volunteer board whose members live in the community and who draw from many years of professional experience in fields such as health, social work, law, and accounting. We also rely on the dedication of our volunteers and small staff to both provide services to our members and to manage our programs.

In addition, we leverage strong partnerships with local businesses, faith based communities, community organizations, and institutions, including the University of Chicago Community Programs Accelerator and the SHARE Network. Our partners provide us with funding as well as in-kind support so we can continue to serve our members and the senior community.

CHPV benefits from shared experience and expertise as a member of the national Village to Village Network. Our organization is built on the village model which has been successfully used by over 250 organizations to build socially connected communities which support the aging population.

We have grown our membership base and team of volunteers at a sustainable rate since our founding. We currently have over 178 members and about 75 volunteers. Through our collaboration with the University of Chicago, we have completed a strategic planning process to guide the future of CHPV. In addition, we have revamped our member services program and expanded our community programs.

As CHPV continues to develop and grow, we aim to increase our staff in order to better serve our members and refine our internal operations. While Covid 19 has stimied many of our goals over the past year, we continue to aim to hire a case manager who can provide professional support to our members with complex needs. Once in-person programming is possible again from a health perspective, we plan to expand a recently started volunteer visiting program which has been very successful at reducing social isolation in older adults as well as very effective at recruiting new volunteers. In addition, we successfully started subsidized full memberships for low-income seniors in need of our services. In the long term, we aspire to open a senior center to serve south side seniors in need of services and socialization.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve older adults primarily on the South Side of Chicago in the neighborhoods of Hyde Park, Kenwood, and Woodlawn.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    As all other organizations, we had to completely suspend all programming due to Covid in March 2020. We quickly shifted all programming to Zoom. However, our some of our members have limited experience using technology and were expressing doubt about their abilities to master new technologies. Through investments of staff and volunteer time, we were able to provide detailed instructions and one-on-one support and encouragement. While generally some of our programming is limited to members, we decided to open all of our programming to the entire community in order to help older adults feel more connected during a period of extreme isolation. We have seen solid levels of engagement and some of our programs have had higher participation levels than before the pandemic.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback,

Financials

Chicago Hyde Park Village
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Chicago Hyde Park Village

Board of directors
as of 5/28/2021
SOURCE: Self-reported by organization
Board chair

Inagrace Dietterich

Margaret Huyck

Rita McCarthy

Gary Worcester

Joanne Michalski

Ann Audrain

Jane Comiskey

Barbara Norrish

Ismail Turay

Susan Alitto

Shujie Hellie

Dottie Jeffries

Monica Long

Charles Newsome

Inegrace Dietterich

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 05/26/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 05/26/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.