PLATINUM2023

SPOKANE HUMANE SOCIETY

Adopted is our favorite breed.

Spokane, WA   |  www.spokanehumanesociety.org

Mission

After 125 years, the Spokane Humane Society continues to provide wellness, medical care, shelter, and placement into loving homes for companion animals in need through foster care, adoptions, community education and outreach.

Notes from the nonprofit

In 2022, we will celebrate our 125th year of service to the Spokane region. This is possible due to the dedication of countless staff, volunteers, and mission supporters. They are the embodiment of the humane community our founders envisioned. The animals in our care are valued and loved. While they are here we provide more than a place to stay - we provide healthy food, medical care and human interaction, so that they can put their best paw forward in finding their next home.

Ruling year info

1941

Executive Director

Kim Reasoner-Morin

Main address

PO Box 6247 6607 N Havana Street

Spokane, WA 99217 USA

Show more contact info

EIN

91-0565011

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Veterinary Services (D40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Spokane Humane Society (SHS) helps address the problem of homeless and stray animals in our community by regularly transferring in and finding homes for lost and stray animals taken to our local county animal control shelter, taking in owner surrendered pets from people who can't or won't care for their animals anymore, and joining other shelters to rescue and rehome animals from cruelty situations. Because stray populations tend to grow in areas without spay and neuter programs, SHS also provides low cost spay and neuter services to the low-income public. Additionally, the cost of veterinary care can prevent many animals from receiving the medical care that they need and is often the reason for surrender to a shelter. We combat this issue by providing low-cost veterinary care to qualifying low-income pet owners. Our emergency pet food bank and compassionate end of life services additionally ensure a higher level of animal welfare for area animals in need.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Adoption Services

Each year, Spokane Humane Society finds adoptive homes for thousands of homeless animals that come into our care through owner surrender, or through transfer from other area animal welfare organization that are overfull. Potential adopters are encouraged to visit the main Havana street shelter, or one of our satellite adoption centers at NorthPointe PetSmart, or Bark! A Rescue Pub. Our website contains pictures and descriptions of all of our adoptable animals and their location.

Population(s) Served
Adults
Children and youth

All animals adopted at our shelter are spayed/neutered, micro-chipped and vaccinated before they are placed with their forever family. Our low-income veterinary clinic also provides affordable vaccinations, micro-chipping and spaying or neutering to the pets of qualifying low-income households.

Population(s) Served

We work in conjunction with local businesses to host off site educational and adoption events to find homes and further ensure the adoptions of our animals. By attending community events, we increase the community awareness of our programs and services and educate the public on the need to spay and neuter. We also are active on social media and do a monthly electronic newsletter.

Population(s) Served
Adults

We distribute thousands of pounds of donated pet food into the community to help pets whose owners need temporary assistance in feeding their pets.

Population(s) Served
Adults

Volunteers focus on the general care of the animals, including feeding, exercising, socializing, grooming and training. Each year, our staff and volunteers conduct adoption outreach events. More than 200 active volunteers log in over 20,000 volunteers hours annually. We could not provide the quality of care to our animals that we do without the time and commitment of our volunteers

Our volunteer foster families program provides temporary homes and care for cats, kittens, dogs and puppies, reduce overcrowding and provide rehabilitation for animals in need of extended care.

Population(s) Served
Adults

We are working to reduce the number of unwanted animals through aggressive low-income spay & neuter programs and through partnerships with city and county funded animal control facilities. We are transferring in their animals that are "out of time” reducing the number of healthy adoptable animals being euthanized in our community. Ending the euthanasia of adoptable animals is a goal that all animal welfare organizations share.

We strive to create a humane community where animals are treated with compassion and increase awareness of the importance of animals in our lives. By pursuing more humane public policies, we speak up for the voiceless animals. We continually monitor animal welfare legislation to help maintain and improve state and local laws and ordinances.

Population(s) Served
Adults

Our veterinary clinic ensures that animals belonging to low-income households get the care they need, regardless of the cost of veterinary medicine. Our clinic routinely provides low-cost spay and neuter, microchipping, vaccinations, end of life care, and treatment for illness and injury.

Our Veterinary Medical Assistance Program allows our clinic to cover up to 80% of veterinary costs for qualifying low-income pet owners when pets need urgent care for illness or injury.

Population(s) Served
Adults
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Save Rate - Based on Asilomer Score

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Adoption Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

The Asilomer score is the standard way to count the dogs and cats who enter the shelter and find new homes.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Volunteer/Foster Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Volunteer hours are one way to measure how efficient we are with our budget. Having more volunteer numbers makes it possible for paid staff to do more critical work.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Adoption Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Every year, SHS provides shelter and finds new homes for thousands of homeless animals in need.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goals for 2023 include:
1. Improving the quality of life for at least 3,300 companion animals in need through our shelter, adoption, veterinary care, and nutrition assistance programs.
2. Implement a new operating system and culture shift to prepare the organization for a more successful future.
3. Grow a healthy, functional, and supportive volunteer program.
4. Garner a high level of engagement and support for capital campaign to build much needed new shelter facility.
5. Lease front lot of property to create $96K annual income stream to support SHS for years to come.
6. Remodel Red Barn on property to create new office space for staff.
7. Grow services by establishing a new community partnership each quarter.
8. Clarify and maximize partnership(s) on Spokane Humane Society dog park.
9. Complete schematic designs for new shelter facility.

1. Our leadership team meets for all day strategy sessions each quarter to set goals and solve problems that will help us meet our long-term goals. They additionally meet once every week to help ensure that these goals are still on track and to address and solve issues that arise.
2. Our Board of Directors meets monthly to manage the long-term strategic priorities of the organization.
3. We continue to grow and improve our robust direct response program, legacy donor society, and events to fund our program growth.
4. We enter, track, thank and acknowledge gifts in a timely manner to ensure donor growth and retention to fund our programs.
5. We hired a new Director of Marketing in 2022 who is expanding and improving our online presence and reach in the community with increased social media presence and new media relationships.
6. We hired a Volunteer Coordinator to grow and improve the volunteer program by creating volunteer orientations, trainings, meetings, and support systems.

1. Although SHS receives no government funding, we have a healthy group of over 7,000 donors and sponsors who support our work every year.
2. Our social media following is over 50,000 people in total, while our email newsletter is over 15,000 people. This allows us to reach a wide audience with our needs, adoptable animals, programs, services, and more.
3. We have over 200 active volunteers in our growing volunteer program.
4. We have three adoption locations in town, including our main shelter location, which we own, and two partner satellite location which we utilize at no additional facility cost to ourselves: BARK, A Rescue Pub, and PetSmart Everyday Adoption Center. These satellite locations increase the number of animals we are able to care for, while also increasing the speed at which animals are adopted by providing easy to visit locations for the public.
5. SHS has over 40 staff members to do everything from human resources and administration to daily animal care and dog walking. Some of our most experienced staff members have been with the organization for over 20 years, while other, newer staff members have brought years of experience from other organizations with them.
6. Our onsite veterinary clinic is staffed with two full time veterinarians and experienced support staff.
7. The Board of Directors includes directors whose professions include financial management, real estate, city park management, law enforcement, and managers in business and non-profit. This diverse team provides the knowledge and experience needed to guide the professional architects who are creating the building design.
8. SHS sits on 40 acres of property that is owned. This asset is the foundation of our capital campaign. Regular social media postings and a monthly electronic newsletter have been established to tell the SHS story in an intentional way. A new software system was employed to better track and understand donor giving patterns.

In 2022 SHS hired a new Executive Director and the leadership team began learning and implementing a proven operating system called EOS to help ensure that future goals can be achieved. In 2023 all teams began learning and implementing the operating system at all levels. We have been measuring our progress towards our goals and are on track to achieve them. As of June 2023, we have already accomplished the below goals necessary to achieving our larger annual and future goals:
1. Hired and onboarded a new volunteer coordinator
2. Created a capital campaign timeline and plan with board approval. Interviewed and selected a capital campaign consultant.
3. Sent one staff member to canine behavior training to be hired as full-time behaviorist before end of year.
4. Completed remodel of new cat room, called "Benson's Place" which includes new outdoor catio space, lighting, playing and climbing spaces, and improved surfaces and cages for cleaning and disinfecting to keep our cats healthy and their lives more enriched.
5. Completed remodel of clinic to increase recovery space to separate cats and dogs.
6. Completed remodel of barn space on property to provide office space for admin staff.
7. Increased the impact of our largest annual fundraising event, the FurrBall, by increasing the capacity and income by over 65% in 2022.
8. Built a strong relationship with VCA Animal Hospitals to increase our lifesaving ability by providing increased specialty medical care to our animals.
9. Received increased grant funding to continue providing our Veterinary Medical Assistance Program to ensure veterinary care for low-income pet owners.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

SPOKANE HUMANE SOCIETY
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SPOKANE HUMANE SOCIETY

Board of directors
as of 11/09/2023
SOURCE: Self-reported by organization
Board chair

Maria Walker

Windemere Real Estate

Term: 2023 - 2026

Mark Buening

City of Spokane, Parks Department

Judie Wozniak

Broadway Group

Robin Betz

Retired Federal Agent

Ann Townsend

Department of Corrections, Washington State

Maria Walker

Maria Walker Homes

Shannon Dunckel

Molson Coors Beverages

Eowen Rosentrater

Eowen Rosentrater Attorneys

Luae Benlitifah

Excel Supported Living

Mark Barnes

Community Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes