Programs and results
What we aim to solve
People with hearing and speech differences are more likely to live in poverty and rely on community resources to live self-sufficiently. The National Center on Deafness and Other Communication Disorders (NIDCD) states that communication disorders “affect the emotional, social, recreational, educational, and vocational aspects of life. The effects often ripple outward to affect families and social networks, including those at work and school.” In 2016, there were approximately 136,000 individuals with hearing difficulties in the thirteen counties served by HSDC, according to the US Census Bureau. 47% of those individuals were unemployed or out of the labor force. Speech differences also create communication barriers. According to the National Institute on Deafness and Other Communication Disorders (NIDCD), “the prevalence of speech sound disorder in young children is 8 to 9 percent,” and between “6 and 8 million people in the United States have some form of language impairment.”
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Deaf & Hard of Hearing Services
Deaf & Hard of Hearing Services provides free assistance and information to Deaf, DeafBlind, hard of hearing, and late-deafened individuals. It also provides training and education to organizations who wish to better serve deaf and hard of hearing individuals. Deaf & Hard of Hearing Services serves 13 counties in the Puget Sound area.
Early Education for Deaf & Hard of Hearing Children
The Parent-Infant Program (PIP) and Rosen Family Preschool teach bilingual communication skills (American Sign Language and English) to young children (birth through age 5) who are deaf, hard of hearing, deafblind, or have other communication differences.
PIP provides free home visiting to families with deaf, deafblind, and hard of hearing children in King, Pierce, and Snohomish Counties. Rosen Preschool is a full-day program in Seattle with a fully accessible classroom for deaf and hard of hearing children, as well as other children who benefit from a sign language environment.
Audiology & Hearing Aids
HSDC provides comprehensive hearing evaluations, communication strategies, hearing aid fittings, and hearing aid service to people of all ages.
Speech & Language
HSDC's Speech & Language department provides screening and comprehensive treatment for children and adults with speech-language differences, including stuttering, apraxia, audistory processing disorder, autism, neurological disorders and others. We also provide speech-language screenings to local schools
HSDC Interpreting Services
HSDC Interpreting Services is a centralized resource providing quality interpreting for Deaf, DeafBlind, hard of hearing, and hearing individuals across the Puget Sound and Washington State.
Where we work
External reviews

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Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We envision an inclusive, accessible world in which everyone is understood and respected. People with communication differences are fully capable contributing to the community. However, many of them, if not most, are faced with communication barriers that prevent them from developing their potential as children and realizing their potential as adults.
Despite the need for communication-centered support, few service providers make communication support accessible to the people who are most at risk. HSDC fills this gap in the Puget Sound Region. We work to create an inclusive world, where people with hearing and speech differences have full access to an independent and fulfilling life, no matter their communication style or financial resources.
What are the organization's key strategies for making this happen?
HSDC makes the Greater Puget Sound Area more accessible and inclusive for more than 6,000 people every year through five services areas.
- Free assistance, advocacy, and information for the Deaf and hard of hearing
- Interpreting for the Deaf, DeafBlind, and hard of hearing
- Early education for deaf and hard of hearing children that supports the bilingual acquisition of American Sign Language (ASL) and English
- Audiology and hearing aids
- Speech-language therapy
Each of our services meets a critical need in the Puget Sound community. We engage clients as people to be empowered rather than problems to be solved or profit to be made. The effectiveness of HSDC’s comprehensive services lies in our mission of inclusiveness and accessibility. Rather than insisting on one single solution to all communication barriers, HSDC embraces services and programs that accommodate everybody who might need our help.
What are the organization's capabilities for doing this?
At HSDC, we pride ourselves on prioritizing healthy communication. Our services and program are designed to meet the needs of people who are Deaf, hard of hearing, or have speech differences by using best practices from their respective industries. In addition, we endeavor to make our services accessible to all, regardless of financial status.
Our Parent-Infant Program, for example, is staffed by master's-level Deaf Educators and provided free to families. Our Audiologists and Speech-Language Pathologists are certified practitioners that refuse to accept money from manufacturers to prefer a specific product. Our Deaf & Hard of Hearing Services department is run by and for the Deaf community, providing culturally competent support to the Deaf and hard of hearing community free of cost. We are the only sign language interpreting providers in the area that exclusively use certified interpreters.
HSDC has been selected by Seattle & King County Public Health to forward emergency information to the Deaf and hard of hearing, and we are the emergency sign language interpreting providers for the Seattle Police Department. We have won several awards, including the Governor’s Award for Medium Nonprofit of the Year and Nonprofit of the Year by the Greater Seattle Business Association.
What have they accomplished so far and what's next?
HSDC has been working toward an inclusive, accessible world for over 80 years. We began in 1937 when a group of devoted mothers with deaf children partnered with a social club for hard of hearing women to create the Seattle Chapter for the Hard of Hearing. In the 1960s, we were the first organization in the entire United States to offer programming for the Deaf using sign language. Today, we reach more than 6,000 people annually.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Hearing, Speech & Deaf Center
Board of directorsas of 11/15/2019
Molly McCarthy
University of Washington
Term: 2016 -
Matt Aprecio
UW Medicine
Marisa Behnke
Adventure Kids Playcare
Ken Block
Block and Company
Lyn Cameron
Microsoft
Robert Donovan
Retired, Marathon Petroleum
Laura Gramer
Advocate for Deaf & Hard of Hearing Children
Melissa Greenlee
deaffriendly.com
Sara Kover
University of Washington
Dave Lenox
Special Olympics Washington
Roger Mauldin
Retired, Boeing
Molly McCarthy
University of Washington
Michael Redmond
Retired, Executive Management Consultant
Laurie Rosen-Ritt
Speech-Language Pathologist
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No