Sound Generations
Programs and results
What we aim to solve
The world’s population is aging: virtually every country in the world is experiencing growth in the number and proportion of older adults in their population. For the past five years, someone in America has been turning 65 every eight seconds. In Sound Generations' service area of King County, By 2025, 1 in 4 adults in King County will be 65 or older and the number living in poverty will double. Without the availability of services and programs for this at-risk population, they will face grave health and economic risks that result in a low quality of life that no one deserves.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Meals on Wheels & Mobile Market
Meals on Wheels delivers nutritious meals directly to the homebound King County residents aged 60 years or more who have difficulty shopping or cooking. Mobile Market delivers grocery items at competitive prices with no delivery fee.
Pathways Information & Assistance
Advocates provide access to a full range of information and resources to help King County seniors, people with disabilities, and those that care for them maintain independence, increase security, and improve their quality of life. Our highly-trained staff and volunteers help assess needs and provide referrals to a wide range of services, including in-home support, food and nutrition, housing, health and wellness, legal, employment, counseling, and transportation.
Geriatric Regional Assessment Team (GRAT)
GRAT offers outreach, comprehensive assessment and early intervention for aging adults who are escalating toward crisis.
We provide guidance with options for elders and their families on their aging journey
Our team of experienced clinicians provides outreach to older adults 55 and over who have been referred for services by family, friends, or others concerned for their safety and well-being. The heart of GRAT is engaging with an elder, learning about their health and support, their strengths, difficulties, day to day functioning, and what they care about most. GRAT then helps connect older adults and loved ones with community resources for stabilization.
Transportation
Hyde Shuttles provides door-to-door van service for older adults aged 55 and older and adults with disabilities throughout many communities in King County. Our friendly, specially-trained drivers transport riders to hot meal programs, medical appointments, senior centers, grocery stores and other local destinations. For those who have difficulty getting around, the service provides an opportunity to socialize and stay active within their communities.
Volunteer Transportation manages a team of 400 volunteers who use their own vehicles to provide a safe, personalized transportation service, taking people to and from appointments and waiting with them until they are ready to return home. The seniors who use our service greatly appreciate the helping hand and moral support.
Caregiver Support
We provide confidential assistance to anyone in King County caring for an adult at least 18 years of age. Following a full assessment, our advocates help identify community services and assist in securing the services needed. We also provide caregiver support groups and workshops.
Community Dining
Community Dining is a network of sites throughout King County where those aged 60 and up can enjoy an affordable, nutritious meal with other older adults.
It’s a great way to stay engaged with a local community, as many locations are connected to senior centers and other civic or cultural organizations. Guests can make friends, enjoy a hot meal and learn about other fun events and activities.
At all locations, lunch is free with a suggested donation of $4 for those aged 60 and up. Everyone is welcome and there are no income-based eligibility requirements.
For those under the age of 60, there is a nominal fee of $10.
Minor Home Repair
Affordable home maintenance for Seattle, Bellevue and Shoreline homeowners of any age who have low or moderate incomes. Our staff technicians provide parts at cost and labor at affordable rates. We also offer flexible, interest-free payment plans. Projects we help with include basic plumbing, carpentry, electrical work, accessibility modifications and other repairs.
We offer free water-saving toilets (as well as free installation) to eligible Seattle homeowners through our Water Conservation Project.
Senior Rights Assistance
Our trained specialists empower people of all ages, especially older adults, to understand their legal and consumer rights, with topics including estate planning, guardianship, power of attorney, consumer/debt/bankruptcy, and probate. The Elder Law Clinic−a partnership between SRA and the King County Bar Association−provides free 30-minute consultations for those who need to meet with an attorney.
EnhanceFitness
EnhanceFitness offers low-cost group exercise classes specially designed for older adults of all abilities. Classes focus on four key areas: cardiovascular exercise, strength training, balance and flexibility, and are led by certified instructors at an individual pace. One of two award-winning, community-based health promotion programs comprising Project Enhance, a nationally-recognized leader in evidence-based fitness and wellness programming for older adults .
EnhanceWellness
To help people thrive at every age, Sound Generations offers a range of high-quality fitness classes, health workshops and other affordable resources designed with the specific needs of older adults in mind. We offer a wide variety of evidence-based health promotion programs locally including our EnhanceWellness 1:1 health coaching program created in Seattle and available nationally.
Where we work
External reviews

Photos
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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of participants engaged in programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people, People with disabilities
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
These numbers include program clients & Senior Center visitors. The 2020-21 decrease in people served is mostly due to Senior Center closures and in-person fitness class cancellations due to COVID.
Number of meals delivered
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Veterans, People with disabilities
Related Program
Meals on Wheels & Mobile Market
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Represents Meals on Wheels meals served. Does not include Community Dining meals served.
Number of clients assisted with legal needs
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Related Program
Senior Rights Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Topics we help with include Estate Planning, Power of Attorney, Probate, and Guardianship
Number of groups/individuals benefiting from tools/resources/education materials provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Economically disadvantaged people
Related Program
Pathways Information & Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Number of people served by the Pathways Information and Assistance staff and volunteers. This is includes providing solutions for questions regarding case management, housing, and utility assistance.
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
We are continuing to strengthen our data collections around this metric as we have so many sites and volunteers. In 2020-2021, the pandemic limited volunteer involvement.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers
Related Program
Caregiver Support
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Metric relates to Caregiver Outreach and Support Clients served. Our Caregiver advocates offer free, confidential and personalized services to unpaid caregivers residing in King County.
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
Total volunteer hours for all of our twelve programs and five partner sites. 2020-2021 decrease is a result of the COVID-19 pandemic.
Number of jobs completed by Minor Home Repair.
This metric is no longer tracked.Totals By Year
Population(s) Served
Older adults, Seniors, Extremely poor people, Low-income people, People with disabilities
Related Program
Minor Home Repair
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The COVID-19 pandemic gathering restrictions caused a decrease of completed jobs in 2020-2021.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
As Washington State’s largest provider of comprehensive services for aging adults and their loved ones located in King County, we aim to be a safety net of essential services older adults need to feel welcomed, included, and cared for in a community that affirms aging.
What are the organization's key strategies for making this happen?
Our donors, volunteers, and staff help thousands of individuals improve their health outcomes as they age by….
• Offering essential and accessible services at low or no cost
• Providing socialization and peer connections in their community
• Developing evidence-based programs with measurable outcomes that are vital to one’s quality of life
• Supporting families caring for loved ones with resources
What are the organization's capabilities for doing this?
In 2022, we served tens of thousands of older adults, adults with disabilities, and their loved ones. Our thirteen programs and six Community Partner Sites remain passionate and committed to helping people age their way. Whether navigating resources, looking for community connections, or needing access to care, you can be assured that our dedicated and resourceful staff will support you every step of the way on the aging journey. Our commitment to support prides itself in respecting all communities. Our staff is continually assessing access to our services to ensure all, especially our increasingly diverse under-served, and marginalized elder communities, can access assistance when needed. Everyone deserves access.
What have they accomplished so far and what's next?
Expanding Program Offerings
Sound Generations welcomed a new program that offers outreach, comprehensive assessment and early intervention for aging adults who are escalating toward crisis. The Geriatric Regional Assessment Team (GRAT) provides outreach to older adults 55 and over who have been referred for services by family, friends, or others concerned for their safety and well-being. The heart of GRAT is engaging with an elder, learning about their health and support, their strengths, difficulties, day to day functioning, and what they care about most. GRAT then helps connect older adults and loved ones with community resources for stabilization. During the current pandemic GRAT will be providing outreach services by telephone, rather than in clients’ homes.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Sound Generations
Board of directorsas of 10/31/2023
Jennifer Graves
Cheryl Cobbs-Murphy
David Haack
Jennifer Graves
Kristen Burton
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Manav Goel
Mary Do
Special Olympics WA
Mary Pierce
Pamela Williams
King County Long-Term Care Ombudsman Program
Robert Pasterick
Sumedha Kukreja
Virtual Kare
Tracy Powers
Synergy Home Care of East King County and North Seattle
Barbara Fielden
Emilie Coueignoux
GentiBio
Kris Kaminishi
Megan Fromm
USI
Michael Stranik
Anne Repass
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/03/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.