WONDERLAND CHILD & FAMILY SERVICES

Shoreline, WA   |  www.Wonderlandkids.org

Mission

Wonderland provides a strong and equitable foundation for children and their families with diverse needs and abilities to flourish through therapy, education, advocacy, and resources.

Ruling year info

1974

Executive Director

Mary Kirchoff

Main address

2402 NW 195th Place

Shoreline, WA 98177 USA

Show more contact info

EIN

91-0890276

NTEE code info

Developmentally Disabled Services/Centers (P82)

Developmentally Disabled Services/Centers (P82)

Educational Services and Schools - Other (B90)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Wonderland Child & Family Services serves children with developmental delays, disabilities, and prenatal substance exposure. Founded in 1969, Wonderland is dedicated to helping children meet healthy developmental milestones. Wonderland uses a coaching model and provides support for the whole family. Nearly a decade ago, as we began to experience an increase in referrals for infants and toddlers with prenatal substance exposure (PSE), we identified a need to provide specialized services and expand service delivery beyond age three to address the unique needs and developmental impacts of PSE and, in 2019, Hope RISING Clinic was launched. Prenatal substance exposure affects 10% of children and prenatal alcohol exposure has been identified as the #1 cause of intellectual disability in the U.S. Hope RISING Clinic staff implements evidence-based practices to assess, evaluate, and treat children and families impacted by prenatal substance exposure.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Early Support Program

Infants from birth through three years of age receive personalized services in their natural learning environments, such as home or childcare. Program includes evaluation, therapy, and resource support provided by physical, occupational, and speech therapists, special educators, infant mental health specialists, and family resource coordinators. We also provide specialized support for children in foster care and their families through CHERISH program.

Population(s) Served
Infants and toddlers

Hope RISING Clinic for Prenatal Substance Exposure provides comprehensive supports and services for children birth through 12 years of age with suspected or confirmed prenatal substance exposure to any substances. Clinic services include ongoing assessment and treatment for children with prenatal exposure and support for their families and our FASD Diagnostic Clinic.

Population(s) Served
Infants and toddlers
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, People with intellectual disabilities, People with learning disabilities, People with other disabilities, People with physical disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our primary goal is to change the developmental trajectory for children in our programs, helping them reach a higher level of functioning than they would without intensive intervention while also significantly lessening the stress on their families and caregivers. Wonderland’s staff individualizes treatment goals based on each child and family’s needs and offers tools and strategies to assist caregivers in working with their child on a day-to-day basis.

Wonderland provides services to children with developmental, physical, or emotional delays, disabilities, and medical conditions. In our work, we serve the whole family, providing caregivers the tools to work with their children and help them thrive.

Since our founding in 1969, Wonderland has provided a broad range of early support services to children from birth to age three who may be experiencing any number of developmental delays, from speech and/or motor delays and feeding issues to autism and other functional challenges. Hope RISING Clinic for prenatal substance exposure provides evaluation, diagnosis, evidence-based interventions, and family support for children with prenatal substance exposure up to age 13, all through a trauma-informed and neurobehavioral lens. Services include:
• Occupational therapy
• Sensory processing support
• Mental/behavioral health
• Speech and language therapy
• Feeding support
• Social skills support and groups
• Family support
• Caregiver counseling and support groups
• Psychoeducation
• Educational advocacy
• Linkages to community resources

Early identification, diagnosis, and treatment helps these children build social and communication skills, regulate emotions, identify sensory processing differences, address attachment issues, and heal from trauma.

Our providers welcome the family as part of the treatment team, sharing knowledge and strategies that deepen their understanding of the impacts of PSE as well as what they can do to minimize the impact, foster success for their child, and incorporate self-care into their lives. The entire family gains understanding of the child’s differences and needs, and stress is reduced as they learn new ways to reframe behavior and expectations.

Building on over 50 years of early support for infants and toddlers’ program, as well as our partnership with leading experts and practitioners in the PSE field, Wonderland will expand regional efforts as an innovator in prenatal substance exposure while expanding both breadth and depth of our early support program, to ensure exemplary services are available to all families seeking support from Wonderland.

-We partner with world-leading experts and researchers to continually improve our practices and advance the state of the field.
-Our practitioners deliver best-in-field interventions and services for all children, with specialization in PSE, the largest under-identified and diagnosed cause of developmental disability.
-Ours is an entrepreneurial, disciplined, and courageous organization with the business acumen this challenge demands.
-Wonderland staff working with families through early support and Hope RISING Clinic know how to assess, evaluate, and support children and families living with disabilities and differences, including prenatal substance exposure, which happens across every social, economic, and ethnic demographic. Our team is committed to continuous growth and improvement to better serve all children.

Wonderland reaches hundreds of families every month through Early Support for Infants and Toddlers and Hope RISING Clinic for Prenatal Substance Exposure. Over the last five decades, we have worked to meet the evolving needs of our community. In 2019, we opened Hope RISING Clinic for prenatal substance exposure. Since opening our doors, we have served 100 kids, and more families join our waitlist each month. In 2020, Wonderland served approximately 620 children and over 1,000 caregivers through all available programs and services. We hope to expand services to reach all children and families in our region impacted by prenatal substance exposure.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Wonderland serves children with developmental delays, disabilities, and prenatal substance exposure. We support the whole family, providing coaching, support, and counseling. At Hope RISING Clinic, over 90% served are foster or adoptive families.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We offered caregiver support groups during the pandemic in response to feedback and requests from families.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    For at least a decade, we have collected feedback from families we serve. We believe family voices are the ones that matter most and strive for an equal and reciprocal relationship with those we serve.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

WONDERLAND CHILD & FAMILY SERVICES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

WONDERLAND CHILD & FAMILY SERVICES

Board of directors
as of 7/16/2021
SOURCE: Self-reported by organization
Board chair

Stacy Taylor

Sr. Program Management Consultant

Term: 2020 - 2022

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 06/03/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/02/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.