Tri-Cities Chaplaincy
Live Your Best Life!
Programs and results
What we aim to solve
Chaplaincy Health Care was created to serve our community and to care for people when they are most fragile. We guide, comfort, and care for people experiencing serious illness, end of life, personal crisis, and loss.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Chaplaincy Hospice Care
Hospice is a patient-centered, family-oriented approach to care for anyone in the advanced stages of a life-limiting illness. Serving Mid-Columbia region of southeastern Washington and surrounding areas.
Chaplaincy Spiritual Care
We recognize that a person's personal faith or philosophy is a source of power that gives meaning, value and purpose to life. Our chaplains serve people in times of crisis and loss regardless of their religious affiliation, drawing on the spiritual resources and faith tradition of each individual.
Chaplaincy Grief Care
Chaplaincy Grief Care offers support and education for adults and children (Cork's Place) who have experienced the death of a significant person in their life. Our support groups and classes are facilitated by professionals.
Where we work
Awards
Community Spirit Award 1997
Midland Chamber of Commerce
Affiliations & memberships
National Hospice and Palliative Care Organization 1990
Chamber of Commerce 2001
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of Hospice patients & Family served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with diseases and illnesses
Related Program
Chaplaincy Hospice Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Patients receive expert medical care, as well as emotional and spiritual support,
Number of Children, teens, & families served at Cork's Place
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Chaplaincy Grief Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Cork’s Place provides a safe and supportive environment where children, teens and families who are grieving a death can share their experience as they move through their healing process.
Number of people served through grief support
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Chaplaincy Grief Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The experienced team from Chaplaincy Grief Care offers support and education for family and friends.
Hours of care from Chaplian Services
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Chaplaincy Spiritual Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our chaplains are professionally trained, experienced and qualified to work in a variety of clinical settings and correctional facilities. Many are board-certified.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The mission of Chaplaincy Health Care is "to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, grief care - including Cork's Place for children and teens - and chaplain services. Our goal is provide end-of-life, grief, and spiritual care for all who need us, regardless of a persons ability to pay. This is made possible through the generosity of others.
What are the organization's key strategies for making this happen?
The team from Chaplaincy Health Care focuses on the entire person – their physical, emotional and spiritual needs. We guide, comfort and care for people experiencing serious illness, end of life, loss, and grief.
For over 50 years, Chaplaincy Health Care has continually honed our medical expertise with a significant number of board-certified clinical team members and a high ratio of RNs, social workers and chaplains to provide guidance, care and comfort with the highest standards of excellence.
What are the organization's capabilities for doing this?
Chaplaincy Health Care has a 50 year history of providing exemplary care in our community. Our heritage of compassion began in 1971 when a group of local churches in the Tri-Cities area established a program with one chaplain to provide outreach to people not being served in jails and nursing homes, and people coping with dying or the loss of a loved one. This act of compassion turned into what Chaplaincy Health Care is today.
Chaplaincy Health Care is a nonprofit, non-sectarian, organization and assists all individuals in need throughout our service area in the Mid-Columbia region of southeast Washington. Our work is supported by individuals, businesses, foundations, local service clubs and communities of faith.
What have they accomplished so far and what's next?
in 2021, thousands of people in our community received expert guidance and care when they needed it most.
• 1,021 Hospice patients & their families
• 3,240 People through grief support - including children & teens at Cork's Place
• 35,000+ hours of care from Chaplain Services
- Over 1,176 volunteer hours.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Tri-Cities Chaplaincy
Board of directorsas of 11/16/2023
John Serle
No Affiliation
Term: 2019 - 2023
Farion Williams
WSU College of Medicine
Term: 2020 - 2023
Ron Kathren
Shelley Matta
Pediatrics for You
Syndee Sauceda Cavazos
Catholic Charities
Dr. Quinn Smith
Columbia River Eye Care
Navdeep Gill
Providence Richland
George Cicotte
Cicotte Law Firm
Bruce Covert
Amentum
Barbara Mead
Scott Sarber
Petersen Hastings
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes