PLATINUM2023

Tri-Cities Chaplaincy

Live Your Best Life!

aka Tri-Cities Chaplaincy; Chaplaincy Behavioral Health; Chaplaincy Cork's Place; Chaplaincy Grief Care; Chaplaincy Hospice Care; Chaplaincy Palliative Care; Chaplaincy Repeat Boutique; Chaplaincy Spiritual Care; The Chaplaincy; Tri-Cities Chaplaincy Supportive Care; Tri-Cities Hospice Foundation   |   Richland, WA   |  www.chaplaincyhealthcare.org

Mission

Chaplaincy Health Care serves others with exemplary spiritual, emotional and physical care. Services include hospice care, grief care, and chaplain care and are provided in the Mid-Columbia region of Southeastern Washington and surrounding areas.

Ruling year info

1974

Executive Director

Laurie Jackson

Main address

1480 Fowler St

Richland, WA 99352 USA

Show more contact info

EIN

91-0913590

NTEE code info

Hospice (P74)

Counseling Support Groups (F60)

Religion Related, Spiritual Development N.E.C. (X99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Chaplaincy Health Care was created to serve our community and to care for people when they are most fragile. We guide, comfort, and care for people experiencing serious illness, end of life, personal crisis, and loss.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Chaplaincy Hospice Care

Hospice is a patient-centered, family-oriented approach to care for anyone in the advanced stages of a life-limiting illness. Serving Mid-Columbia region of southeastern Washington and surrounding areas.

Population(s) Served
Adults

We recognize that a person's personal faith or philosophy is a source of power that gives meaning, value and purpose to life. Our chaplains serve people in times of crisis and loss regardless of their religious affiliation, drawing on the spiritual resources and faith tradition of each individual.

Population(s) Served
Adults

Chaplaincy Grief Care offers support and education for adults and children (Cork's Place) who have experienced the death of a significant person in their life. Our support groups and classes are facilitated by professionals.

Population(s) Served
Adults
Adolescents
Children
Preteens

Where we work

Awards

Community Spirit Award 1997

Midland Chamber of Commerce

Affiliations & memberships

National Hospice and Palliative Care Organization 1990

Chamber of Commerce 2001

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Hospice patients & Family served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with diseases and illnesses

Related Program

Chaplaincy Hospice Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Patients receive expert medical care, as well as emotional and spiritual support,

Number of Children, teens, & families served at Cork's Place

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Chaplaincy Grief Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Cork’s Place provides a safe and supportive environment where children, teens and families who are grieving a death can share their experience as they move through their healing process.

Number of people served through grief support

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Chaplaincy Grief Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The experienced team from Chaplaincy Grief Care offers support and education for family and friends.

Hours of care from Chaplian Services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Chaplaincy Spiritual Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our chaplains are professionally trained, experienced and qualified to work in a variety of clinical settings and correctional facilities. Many are board-certified.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission of Chaplaincy Health Care is "to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, grief care - including Cork's Place for children and teens - and chaplain services. Our goal is provide end-of-life, grief, and spiritual care for all who need us, regardless of a persons ability to pay. This is made possible through the generosity of others.

The team from Chaplaincy Health Care focuses on the entire person – their physical, emotional and spiritual needs. We guide, comfort and care for people experiencing serious illness, end of life, loss, and grief.

For over 50 years, Chaplaincy Health Care has continually honed our medical expertise with a significant number of board-certified clinical team members and a high ratio of RNs, social workers and chaplains to provide guidance, care and comfort with the highest standards of excellence.

Chaplaincy Health Care has a 50 year history of providing exemplary care in our community. Our heritage of compassion began in 1971 when a group of local churches in the Tri-Cities area established a program with one chaplain to provide outreach to people not being served in jails and nursing homes, and people coping with dying or the loss of a loved one. This act of compassion turned into what Chaplaincy Health Care is today.

Chaplaincy Health Care is a nonprofit, non-sectarian, organization and assists all individuals in need throughout our service area in the Mid-Columbia region of southeast Washington. Our work is supported by individuals, businesses, foundations, local service clubs and communities of faith.

in 2021, thousands of people in our community received expert guidance and care when they needed it most.
• 1,021 Hospice patients & their families
• 3,240 People through grief support - including children & teens at Cork's Place
• 35,000+ hours of care from Chaplain Services
- Over 1,176 volunteer hours.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Tri-Cities Chaplaincy
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Tri-Cities Chaplaincy

Board of directors
as of 11/16/2023
SOURCE: Self-reported by organization
Board co-chair

John Serle

No Affiliation

Term: 2019 - 2023


Board co-chair

Farion Williams

WSU College of Medicine

Term: 2020 - 2023

Ron Kathren

Shelley Matta

Pediatrics for You

Syndee Sauceda Cavazos

Catholic Charities

Dr. Quinn Smith

Columbia River Eye Care

Navdeep Gill

Providence Richland

George Cicotte

Cicotte Law Firm

Bruce Covert

Amentum

Barbara Mead

Scott Sarber

Petersen Hastings

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes