Chaplaincy Health Care
Mission
Chaplaincy Health Care serves others with exemplary spiritual, emotional and physical care.
Chaplaincy Health Care serves those in the Mid-Columbia region of Southeastern Washington and surrounding areas.
Ruling year
1974
Executive Director
Gary Castillo
Main address
1480 Fowler St
Richland, WA 99352 USA
EIN
91-0913590
NTEE code
Hospice (P74)
Counseling Support Groups (F60)
Religion Related, Spiritual Development N.E.C. (X99)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
We guide, comfort, and care for people experiencing serious illness, end of life, behavioral health issues, personal crisis, and loss.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Chaplaincy Hospice Care
Hospice is a patient-centered, family-oriented approach to care for anyone in the advanced stages of a life-limiting illness. Serving Mid-Columbia region of southeastern Washington and surrounding areas.
Chaplaincy Pastoral Care
We recognize that a person's personal faith or philosophy is a source of power that gives meaning, value and purpose to life. Our chaplains serve people in times of crisis and loss regardless of their religious affiliation, drawing on the spiritual resources and faith tradition of each individual.
Chaplaincy Grief Care
Chaplaincy Grief Care offers support and education for adults and children (Cork's Place) who have experienced the death of a significant person in their life. Our support groups and classes are facilitated by professionals.
Chaplaincy Palliative Care
Chaplaincy Palliative Care provides guidance and support that is focused on relieving the physical, emotional, and spiritual suffering of those affected by a serious or complex chronic illness.
It is a team approach to treating pain and other symptoms while enhancing comfort and the quality of life for patients and their loved ones.
Patients may elect to continue seeking curative treatment for their disease process while also receiving palliative care.
Chaplaincy Behavioral Health
The experienced team of counselors from Chaplaincy Behavioral Health can help individuals restore lost connections, transform trauma, regain control, and find new strength.
Licensed therapists offer evidence-based treatments that have proven results.
Services emphasize improving the two things that matter most - quality of life and relationships.
Counseling is for individuals, couples, children or families and is culturally sensitive and bi-lingual.
Where we work
Accreditations
Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Medicare Certification 2006
Awards
Community Spirit Award 1997
Midland Chamber of Commerce
Affiliations & memberships
National Hospice and Palliative Care Organization 1990
Chamber of Commerce 2001
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of chronically ill patients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Chaplaincy Palliative Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
A serious illness in your family includes coping with symptoms, stress and uncertainty. The experienced team from Chaplaincy Palliative Care provides guidance and support focused on...
Number of Hospice patients & Family served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with diseases and illnesses
Related Program
Chaplaincy Hospice Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Patients receive expert medical care, as well as emotional and spiritual support,
Number of Children, teens, & families served at Cork's Place
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Chaplaincy Grief Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Cork’s Place provides a safe and supportive environment where children, teens and families who are grieving a death can share their experience as they move through their healing process.
Number of people served through grief support
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Chaplaincy Grief Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The experienced team from Chaplaincy Grief Care offers support and education for family and friends.
Number of counseling clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Chaplaincy Behavioral Health
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The experienced team of counselors from Chaplaincy Behavioral Health can help you restore lost connections, transform trauma, regain control and find new strength.
Hours of care from Chaplian Services
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Chaplaincy Pastoral Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our chaplains are professionally trained, experienced and qualified to work in a variety of clinical settings and correctional facilities. Many are board-certified.
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Numbers in 2020 we much lower because of COVID-19
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
our mission “to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, palliative care, grief care, behavioral health and counseling, and chaplain services.
What are the organization's key strategies for making this happen?
our mission “to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, palliative care, grief care, behavioral health and counseling, and chaplain services.
What are the organization's capabilities for doing this?
Since 1971, Chaplaincy Health Care has cared for the people of our community upholding our mission “to serve others with exemplary spiritual, emotional and physical care.”
What have they accomplished so far and what's next?
in 2020, thousands of people in our community received expert guidance and care when they needed it most.
• 431 Palliative care patients & their families
• 1,131 Hospice patients & their families
• 279 child, teens, & families at Cork’s Place
• 1209 People through grief support
• 491 Clients of all ages through behavioral health
• 35,400+ hours of care from Chaplain Services
- Over 3,460 volunteer hours.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Constituent (client or resident, etc.) advisory committees,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,
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With whom is the organization sharing feedback?
Our staff, Our board,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Chaplaincy Health Care
Board of directorsas of 2/1/2021
John Serle
No Affiliation
Term: 2019 - 2022
Robert Potter
none
Term: 2020 - 2023
Deborah Barnard
Barnard Griffin Winery
Ron Kathren
Bob Rosselli
Scott Sax
Washington Closure Hanford
Robert Potter
Shelley Matta
Pediatrics for You
Farion Williams
WSU College of Medicine
Syndee Sauceda Cavazos
Catholic Charities
John Serle
Retired
Dr. Quinn Smith
Columbia River Eye Care
Roger Gilchrist
BSA Global Solutions
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
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