Tri-Cities Chaplaincy
Live Your Best Life!
Programs and results
What we aim to solve
Tri-Cities Chaplaincy was created to serve our community and to care for people when they are most fragile. We guide, comfort, and care for people experiencing serious illness, end of life, personal crisis, and loss. Our goal is to be a recognized source and expert guide for end-of-life care.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Chaplaincy Hospice Care
Hospice is a patient-centered, family-oriented approach to care for anyone in the advanced stages of a life-limiting illness. Serving Mid-Columbia region of southeastern Washington and surrounding areas.
Chaplaincy Spiritual Care
We recognize that a person's personal faith or philosophy is a source of power that gives meaning, value and purpose to life. Our chaplains serve people in times of crisis and loss regardless of their religious affiliation, drawing on the spiritual resources and faith tradition of each individual.
Chaplaincy Grief Care
Chaplaincy Grief Care offers support and education for adults and children (Cork's Place) who have experienced the death of a significant person in their life. Our support groups and classes are facilitated by professionals.
Where we work
Awards
Community Spirit Award 1997
Midland Chamber of Commerce
Affiliations & memberships
National Hospice and Palliative Care Organization 1990
Chamber of Commerce 2001
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of Hospice patients & Family served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with diseases and illnesses
Related Program
Chaplaincy Hospice Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Patients receive expert medical care, as well as emotional and spiritual support,
Number of people served through grief support
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Chaplaincy Grief Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The experienced team from Chaplaincy Grief Care offers support and education for family and friends.
Number of chronically ill patients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We re-opened palliative care service with a soft re-launch in June of 2023. This program is geared toward those who are not quite ready for hospice service for a variety of reasons.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The mission of Tri-Cities Chaplaincy is to guide our community members to live their best lives, even and especially through end of life. Our services include a Medicare/Medicaid certified hospice program, palliative care, and grief care - including Cork's Place Kids Grief Center. Our goal is provide end-of-life, grief, and spiritual care for all who need us, regardless of a persons ability to pay. This is made possible through the generosity of others.
What are the organization's key strategies for making this happen?
The team from Tri-Cities Chaplaincy focuses on the entire person – their physical, emotional and spiritual needs. We guide, comfort and care for people experiencing serious illness, end of life, loss, and grief.
For over 50 years, Chaplaincy Health Care has continually honed our medical expertise with a significant number of board-certified clinical team members and a high ratio of RNs, social workers and chaplains to provide guidance, care and comfort with the highest standards of excellence.
What are the organization's capabilities for doing this?
Tri-Cities Chaplaincy has an over 50-year history of providing exemplary care in our community. Our heritage of compassion began in 1971 when a group of local churches in the Tri-Cities area established a program with one chaplain to provide outreach to people not being served in jails and nursing homes, and people coping with dying or the loss of a loved one. This act of compassion turned into what Chaplaincy Health Care is today.
Tri-Cities Chaplaincy is a nonprofit, non-sectarian, organization and assists all individuals in need throughout our service area in the Mid-Columbia region of southeast Washington. Our work is supported by individuals, businesses, foundations, local service clubs and communities of faith.
What have they accomplished so far and what's next?
In 2023, thousands of people in our community received expert guidance and care when they needed it most.
• 973 patients & their families
• 1,347 people through grief support - including children & teens at Cork's Place
• 11,591 hours of care from Chaplain Services
• 10,607 hours of care from Social Workers
• 4,839 hours of Volunteer Services
• 700 people through Five Wishes Advance Care Planning
• We re-opened our palliative care program to serve patients that are near but not quite ready for hospice services
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Tri-Cities Chaplaincy
Board of directorsas of 05/30/2024
Bruce Covert
Amentum
Term: 2024 - 2025
Scott Sarber
Petersen Hastings
Term: 2023 - 2026
George Cicotte
Cicotte Law Firm
Navdeep Gill
Providence
Laurie Gruel
Southside Church
Derek Johnson
Gravis Law
Ralph Kieneker
West Side Church
Hannah Peterson Shearer
Kennewick First Presbyterian
Heather Smith
Trios Health
Quinn Smith
Columbia River Eye Center
Karen Tomerlin
Baker Boyer Bank
Kyle Edberg
Edberg CPA
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes