Human Services

Chaplaincy Health Care

aka Tri-Cities Chaplaincy; Chaplaincy Behavioral Health; Chaplaincy Cork's Place; Chaplaincy Grief Care; Chaplaincy Hospice Care; Chaplaincy Palliative Care; Chaplaincy Repeat Boutique; Chaplaincy Spiritual Care; The Chaplaincy; Tri-Cities Chaplaincy Supportive Care; Tri-Cities Hospice Foundation

Richland, WA

Mission

Chaplaincy Health Care serves others with exemplary spiritual, emotional and physical care.

Chaplaincy Health Care serves those in the Mid-Columbia region of Southeastern Washington and surrounding areas.

Ruling Year

1974

Executive Director

Gary Castillo

Main Address

1480 Fowler St

Richland, WA 99352 USA

Keywords

Hospice, Palliative Care, Grief Care, Chaplain Services, Behavioral Health

EIN

91-0913590

 Number

0849086870

Cause Area (NTEE Code)

Hospice (P74)

Counseling Support Groups (F60)

Religion Related, Spiritual Development N.E.C. (X99)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve

We guide, comfort, and care for people experiencing serious illness, end of life, behavioral health issues, personal crisis, and loss.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Chaplaincy Hospice Care

Chaplaincy Pastoral Care

Chaplaincy Grief Care

Chaplaincy Palliative Care

Chaplaincy Behavioral Health

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of chronically ill patients served

TOTALS BY YEAR
Population(s) served

General/Unspecified

Related program

Chaplaincy Palliative Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

A serious illness in your family includes coping with symptoms, stress and uncertainty. The experienced team from Chaplaincy Palliative Care provides guidance and support focused on...

Number of Hospice patients & Family served

TOTALS BY YEAR
Population(s) served

General/Unspecified,

People with diseases and illnesses

Related program

Chaplaincy Hospice Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

Patients receive expert medical care, as well as emotional and spiritual support,

Number of Children, teens, & families served at Cork's Place

TOTALS BY YEAR
Population(s) served

Children and youth (0-19 years)

Related program

Chaplaincy Grief Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

Cork’s Place provides a safe and supportive environment where children, teens and families who are grieving a death can share their experience as they move through their healing process.

Number of people served through grief support

TOTALS BY YEAR
Population(s) served

General/Unspecified

Related program

Chaplaincy Grief Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

The experienced team from Chaplaincy Grief Care offers support and education for family and friends.

Number of counseling clients served

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Related program

Chaplaincy Behavioral Health

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

The experienced team of counselors from Chaplaincy Behavioral Health can help you restore lost connections, transform trauma, regain control and find new strength.

Hours of care from Chaplian Services

TOTALS BY YEAR
Population(s) served

General/Unspecified

Related program

Chaplaincy Pastoral Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

Our chaplains are professionally trained, experienced and qualified to work in a variety of clinical settings and correctional facilities. Many are board-certified.

Total number of volunteer hours contributed to the organization

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

our mission “to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, palliative care, grief care, behavioral health and counseling, and chaplain services.

our mission “to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, palliative care, grief care, behavioral health and counseling, and chaplain services.

Since 1971, Chaplaincy Health Care has cared for the people of our community upholding our mission “to serve others with exemplary spiritual, emotional and physical care.”

We will know we are making progress by the growing number of people utilizing our services and programs and by keeping a high satisfaction rate.

in 2019, thousands of people in our community received expert guidance and care when they needed it most. • 413 Palliative care patients & their families • 1,130 Hospice patients & their families • 222 child, teens, & families at Cork’s Place • 2063 People through grief support • 560 Clients of all ages through behavioral health • 35,200+ hours of care from Chaplain Services - Over 16,000 volunteer hours.

How We Listen

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

Source: Self-reported by organization

the feedback loop
check_box We shared information about our current feedback practices.
How is the organization collecting feedback?
We regularly collect feedback through: electronic surveys (by email, tablet, etc.), paper surveys, constituent (client or resident, etc.) advisory committees.
How is the organization using feedback?
We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to strengthen relationships with the people we serve.
With whom is the organization sharing feedback?
We share feedback with: our staff, our board.
What challenges does the organization face when collecting feedback?
It is difficult to: it is difficult to get the people we serve to respond to requests for feedback.

External Reviews

Awards

Community Spirit Award 1997

Midland Chamber of Commerce

Affiliations & Memberships

National Hospice and Palliative Care Organization 1990

Chamber of Commerce 2001

Financials

Chaplaincy Health Care

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  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
  • A Pro report is also available for this organization.

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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes

Organizational Demographics

Who works and leads organizations that serve our diverse communities? This organization has voluntarily shared information to answer this important question and to support sector-wide learning. GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

SOURCE: Self-reported; last updated 04/07/2020

Leadership

The organization's leader identifies as:

Race & Ethnicity
White/Caucasian/European
Gender Identity
Male, Not Transgender (Cisgender)
Sexual Orientation
Heterosexual or Straight
Disability Status
Person without a disability

Race & Ethnicity

No data

Gender Identity

No data

Sexual Orientation

No data

Disability

No data