Chaplaincy Health Care

aka Tri-Cities Chaplaincy; Chaplaincy Behavioral Health; Chaplaincy Cork's Place; Chaplaincy Grief Care; Chaplaincy Hospice Care; Chaplaincy Palliative Care; Chaplaincy Repeat Boutique; Chaplaincy Spiritual Care; The Chaplaincy; Tri-Cities Chaplaincy Supportive Care; Tri-Cities Hospice Foundation   |   Richland, WA   |  www.chaplaincyhealthcare.org

Mission

Chaplaincy Health Care serves others with exemplary spiritual, emotional and physical care.

Chaplaincy Health Care serves those in the Mid-Columbia region of Southeastern Washington and surrounding areas.

Ruling year info

1974

Executive Director

Gary Castillo

Main address

1480 Fowler St

Richland, WA 99352 USA

Show more contact info

EIN

91-0913590

NTEE code info

Hospice (P74)

Counseling Support Groups (F60)

Religion Related, Spiritual Development N.E.C. (X99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We guide, comfort, and care for people experiencing serious illness, end of life, behavioral health issues, personal crisis, and loss.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Chaplaincy Hospice Care

Hospice is a patient-centered, family-oriented approach to care for anyone in the advanced stages of a life-limiting illness. Serving Mid-Columbia region of southeastern Washington and surrounding areas.

Population(s) Served
Adults

We recognize that a person's personal faith or philosophy is a source of power that gives meaning, value and purpose to life. Our chaplains serve people in times of crisis and loss regardless of their religious affiliation, drawing on the spiritual resources and faith tradition of each individual.

Population(s) Served
Adults

Chaplaincy Grief Care offers support and education for adults and children (Cork's Place) who have experienced the death of a significant person in their life. Our support groups and classes are facilitated by professionals.

Population(s) Served
Adults

Chaplaincy Palliative Care provides guidance and support that is focused on relieving the physical, emotional, and spiritual suffering of those affected by a serious or complex chronic illness.

It is a team approach to treating pain and other symptoms while enhancing comfort and the quality of life for patients and their loved ones.

Patients may elect to continue seeking curative treatment for their disease process while also receiving palliative care.

Population(s) Served
Adults

The experienced team of counselors from Chaplaincy Behavioral Health can help individuals restore lost connections, transform trauma, regain control, and find new strength.

Licensed therapists offer evidence-based treatments that have proven results.

Services emphasize improving the two things that matter most - quality of life and relationships.

Counseling is for individuals, couples, children or families and is culturally sensitive and bi-lingual.

Population(s) Served
Adults

Where we work

Accreditations

Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Medicare Certification 2006

Awards

Community Spirit Award 1997

Midland Chamber of Commerce

Affiliations & memberships

National Hospice and Palliative Care Organization 1990

Chamber of Commerce 2001

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of chronically ill patients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Chaplaincy Palliative Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

A serious illness in your family includes coping with symptoms, stress and uncertainty. The experienced team from Chaplaincy Palliative Care provides guidance and support focused on...

Number of Hospice patients & Family served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, People with diseases and illnesses

Related Program

Chaplaincy Hospice Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Patients receive expert medical care, as well as emotional and spiritual support,

Number of Children, teens, & families served at Cork's Place

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Chaplaincy Grief Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Cork’s Place provides a safe and supportive environment where children, teens and families who are grieving a death can share their experience as they move through their healing process.

Number of people served through grief support

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Chaplaincy Grief Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The experienced team from Chaplaincy Grief Care offers support and education for family and friends.

Number of counseling clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Related Program

Chaplaincy Behavioral Health

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The experienced team of counselors from Chaplaincy Behavioral Health can help you restore lost connections, transform trauma, regain control and find new strength.

Hours of care from Chaplian Services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Chaplaincy Pastoral Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our chaplains are professionally trained, experienced and qualified to work in a variety of clinical settings and correctional facilities. Many are board-certified.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Numbers in 2020 we much lower because of COVID-19

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

our mission “to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, palliative care, grief care, behavioral health and counseling, and chaplain services.

our mission “to serve others with exemplary spiritual, emotional and physical care.” Our services include a Medicare/Medicaid certified hospice program, palliative care, grief care, behavioral health and counseling, and chaplain services.

Since 1971, Chaplaincy Health Care has cared for the people of our community upholding our mission “to serve others with exemplary spiritual, emotional and physical care.”

in 2020, thousands of people in our community received expert guidance and care when they needed it most.
• 431 Palliative care patients & their families
• 1,131 Hospice patients & their families
• 279 child, teens, & families at Cork’s Place
• 1209 People through grief support
• 491 Clients of all ages through behavioral health
• 35,400+ hours of care from Chaplain Services
- Over 3,460 volunteer hours.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Chaplaincy Health Care
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Chaplaincy Health Care

Board of directors
as of 2/1/2021
SOURCE: Self-reported by organization
Board co-chair

John Serle

No Affiliation

Term: 2019 - 2022


Board co-chair

Robert Potter

none

Term: 2020 - 2023

Deborah Barnard

Barnard Griffin Winery

Ron Kathren

Bob Rosselli

Scott Sax

Washington Closure Hanford

Robert Potter

Shelley Matta

Pediatrics for You

Farion Williams

WSU College of Medicine

Syndee Sauceda Cavazos

Catholic Charities

John Serle

Retired

Dr. Quinn Smith

Columbia River Eye Care

Roger Gilchrist

BSA Global Solutions

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/1/2021,

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data