Assistance League of Bellingham WA
Transforming Lives - Strengthening Community
Programs and results
What we aim to solve
1. Recruit and sustain an informed and engaged membership to ensure the success of our mission. 2. Provide philanthropic programs of excellence that meet community needs. 3. Assure financial sustainability. 4. Create an environment that assures leaders are developed and supported. 5. Develop quality external and internal Marketing/Communications content to ensure the success of our mission. 6. To develop strategies for achieving the goals of our philanthropies during the Covid-19 pandemic.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Operation School Bell - Teen Team
Provides clothing to low income elementary and middle school students in the public school system in Whatcom County, Washington. Provide clothing and school supplies to high school students in the public school system in Whatcom County. *Note - we are estimating our expenses at 40% of normal because of the COVID situation.
Enrichment Scholarship Program
We provide scholarships to middle and high school students to attend summer enrichment scholarships. Middle school students may receive up to $500 and high school students may receive up to $1000. Enrichment programs may not be either religious or sports related. NOTE: Due to the Covid situation, we are estimating our budget at 40% of normal.
Hospital Patient Support
This program supports patients who come into the Emergency Room at St. Joseph's Hospital, the only hospital in Whatcom County. We provide sweat suit outfits to the patients who have no clothing to wear home. NOTE: Due to the Covid situation, we are estimating our budget at 40% of normal.
Care Center Support
This program supplies Christmas gifts, birthday cards and spring gifts to Care Center residents who have no one to remember them.
NOTE: Due to the Covid situation, we are estimating our budget at 40% of normal.
Eating Healthy
The program encourages and exposes students to organic fruits and vegetables at an early age. Scholarships are offered to low income Whatcom County students, including preschoolers, to help defray their cost to garden to table camps and activities designed for the purpose of eating healthy.
Where we work
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of clients participating in educational programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Economically disadvantaged people, Students
Related Program
Operation School Bell - Teen Team
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of students served through Operation School Bell, Teen Team, and Enrichment Scholarship Program.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Students, Seniors
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2020, the numbers include total people served in Operation School Bell, Care Center Support, Hospital Patient Support and Enrichment Scholarship Programs. Covid 19 Pandemic - Spring 2020.
Total number of volunteer hours contributed to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Total number of volunteer hours contributed to our philanthropic programs, Thrift and Gift Shop, and operations. This number reflects the fact that we were closed much of 2020 because of COVID.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our Vision is to be an integral part of a community that recognizes and supports the unique philanthropy that only Assistance League of Bellingham provides through our Operation School Bell, Enrichment Scholarship, Hospital Patient Support and Care Center Support programs.
Goals:
1. Recruit and sustain an informed and engaged membership to ensure the success of our mission.
2. Provide philanthropic programs of excellence that meet community needs.
3. Assure financial sustainability.
4. Create an environment that assures leaders are developed and supported.
5. Develop quality external and internal Marketing/Communications content to assure the success of our mission.
What are the organization's key strategies for making this happen?
Goal 1: Ensure new members understand our organization. Update/modernize recruitment. Assure continuous education for all. Strive to meet the needs of individual members.
Goal 2: Determine specific program outcomes. Educate public about philanthropic programs. Monitor programs to determine unmet needs in the community.
Goal 3: Develop communication tools to enhance fundraising knowledge for all members. Continually monitor funding sources. Establish and follow an operation and maintenance plan for our facilities.
Goal 4: Provide leadership skills training. Define scope of leadership positions through job descriptions and establish vice chair positions. Create and maintain up to date committee manuals for leadership purposes.
Goal 5: Maintain a strong Marketing/Communication Committee. Maximize Community exposure by developing ongoing relationships with a variety of media sources. Utilize a variety of resources to foster new donors and supporters.
What are the organization's capabilities for doing this?
We are a 100% volunteer organization, with the exception of our grant writer, who is an independent contractor. We continually assess the ability of our members to operate our Thrift Shop, fill shifts, and process new donations. This means that we may have to adjust hours of our Thrift Shop and adjust the days we are open to the public since it requires a lot of "people" power to operate. It is our biggest funding source and we do not want to burn out our members, since most of them are retired. We also assess our other funding programs - Yule Boutique and Spring Fashion Show.
We continue to update our technology for educating members, expanding communication, storing important documents, and managing/scheduling our volunteers. We are training members in G-Suite which has facilitated and supported these processes.
In addition, we updated our Thrift Shop processes for taking in donations, processing donations, storage, and selling items. We are using a new cash register system (Clover) which keeps track of sales and items in a more organized manner.
Our training of new members has continually improved with new classes and processes to assist them in becoming knowledgeable and effective members and leaders.
What have they accomplished so far and what's next?
Our new Teen Team program provides new clothing to high school students who are experiencing homelessness in Whatcom County. We collaborated with high school counselors, and there were over 200 homeless youth in Whatcom County public high schools! Supporting these students is very important to us and high school students are now included in our Operation School Bell.
We currently have developed a new programs called Eating Healthy, which supports youth to attend camps to learn how to grow and prepare fruits and vegetables. The camp is currently operated by Common Threads.
Our education program for members is improving and making a difference. We have sent people to conferences, and we are mentoring new members more extensively. New members are feeling more comfortable taking on responsibilities.
Our marketing program is reaching more community members. People come into our Thrift Shop and report hearing about us from marketing efforts we have developed.
Continued work is needed in all areas, but specifically as we identify new programs to support and the impact on our volunteers.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
Who are the people you serve with your mission?
Adults and children in Whatcom County. Our Philanthropies include adults served in Care Centers, adults coming into the Emergency Room at St. Joseph's Hospital who have suffered trauma, children and teens needing school clothing in grades K-12, students in grades 6 through 11 qualifying for Enrichment Scholarships. We evaluate these programs by asking for feedback from counselors who know the students , nurses in care centers and the hospital who know the patients, and the students themselves who receive scholarships. We also provide scholarships to students to learn how to grow and prepare healthy foods and meals. Their camp advisors get feedback from these students.
-
How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
What significant change resulted from feedback?
We removed the shoe voucher for students in Operation School Bell and added that money to what they could purchase at Target or Fred Meyer. Using the "shoe outlet" we had selected for the vouchers was not easy for clients. During COVID we had to revise the processes we used to meet the needs of our clients since we could not meet with them in person, e.g. we provided gift cards to clients in Operation School Bell that could only be used by OSB students. We worked with Target to be sure they were secure.
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We rely on nurses and counselors to get the info because we do not have access to them.
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Assistance League of Bellingham WA
Board of directorsas of 11/07/2022
Ms. Sarah Spinks
Stephanie Sadler
Mary Margaret Leu
Sarah Spinks
Kathy Valek
Shelley Fishwild
Ruth Schipper
Marilyn Marthens
Rhonda McInturff
Sharon Matzinger
Joy Dunne
Cathy O'Brien
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data