Programs and results
What we aim to solve
NAMI Seattle aims to eliminate the cultural stigma of living with a mental illness in our community, and to fill the gaps in our broken mental health care system as we work for meaningful change. Mental illness affects 1 in 5 individuals in the United States each year, yet only a small fraction of individuals affected will seek treatment. The stigma associated with mental illness and mental health is one of the largest barriers to accessing mental health care. Those who may benefit from treatment often do not seek help because they fear being labeled as "different" or "less-than" their peers. Mental health care in Washington State and across the country has been rooted in criminalization and institutionalization of those living with mental illness. Our crisis-response model for mental health must be shaped into a recovery based model, where treatment that best meets the needs of the individual is readily available without fear of stigma, and delivered with equity.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Family to Family
12-week course taught by two trained volunteer teachers who themselves have a family member or loved one with a mental illness. Classes are offered in both English and Spanish.
Peer to Peer
NAMI Peer-to-Peer is a recovery-focused educational program for adults working to establish and maintain wellness in response to mental health challenges. The course provides critical information and strategies related to living with mental illness.
In Our Own Voice
A 60-90 minute presentation which unmasks mental illness, using personal stories to illuminate what it is like to live with a mental illness and maintain recovery. In Our Own Voice presenters change attitudes, misconceptions, and stereotypes regarding mental illness by sharing their experience and participating in an open Q&A at the end of the session.
Ending the Silence
Helping middle and high schoolers understand mental illness makes a big difference. We can teach them about the warning signs for themselves and their friends. NAMI Ending the Silence helps raise awareness and change perceptions around mental health conditions
Support Groups
NAMI Greater Seattle offers free, drop-in, support groups every day of the week, online and throughout Seattle. Spanish-language support groups are also offered in coordination with the NAMI Eastside affiliate.
Appreciative Living Learning Circles
Our Appreciative Living program is a weekly group for young consumers (ages 19-35) with psychotic illness. We offer dinner, an appreciative living exercise and a social activity.
King County Scholarship Program
Scholarships sponsored by King County are offered to consumers, family members and advocates, who are county residents, to attend mental health trainings and conferences.
Resource and Referral
NAMI Greater Seattle provides a large amount of information every day to individuals and their families by phone, email and in person. We help people connect to resources, regain hope and navigate the mental health system.
Smarts for Advocacy
NAMI Smarts for Advocacy is a hands-on advocacy training program that helps people living with mental illness, friends and family transform their passion and lived experience into skillful grassroots advocacy.
Where we work
Affiliations & memberships
National Alliance for the Mentally Ill (NAMI) 1979
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients reporting increased knowledge after educational programs
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Our programs focus on mental health education for peers, families and community groups. Graduates and attendees from our classes, presentations and trainings report increased skill and knowledge.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
NAMI Seattle seeks to create a community where mental health is talked about openly and considered seriously in all aspects of everyday life. We strive for a community where everyone feels there are mental health treatment services readily available that meet their individual needs. NAMI Seattle hopes to continue our work in connecting people to direct services, and assisting community members in navigating our fragmented mental health system.
Our goal is to work in the community to provide education where it is needed most. We hope to bring the voices of those who live with mental illness to the forefront as Seattle strives to improve mental health care in the city. We will continue our fight to end the criminalization of mental illness, and shape systems focused on recovery, rather than punishment. We hope to educate all pubic school teachers and staff about youth mental health, as well as continue our peer-led programs for middle and high school students. We work for a world where mental health care is not "one size fits all," and care for mental illness is delivered with cultural competence and equity.
We fight for a world where all who struggle with a mental health condition are given love and support, and treated with dignity.
What are the organization's key strategies for making this happen?
NAMI Seattle utilizes a peer-based approach to deliver our educational programs. Our program leads are trained by NAMI instructors, who utilize a standardized model based on personal narratives and "I" statements. This teaching model creates empathy and connection with a trained volunteer who has lived through the pain of mental illness. For younger audiences, presenters who have recently graduated high school are highly effective in connecting with young people who may be struggling with their mental health.
What are the organization's capabilities for doing this?
NAMI Seattle is fueled by a strong volunteer force of over 250 individuals from all ages and backgrounds. These volunteers serve as program leads for our signature programs, distribute mental health information on college campuses, answer helpline calls, and advocate for mental health throughout the city of Seattle. This broad base allows our volunteers to take time off from directing programs when needed without creating a drop in services.
NAMI Seattle leadership has collectively agreed to raise our staff to seven full-time employees in order to meet the increased demand for mental health support and educational programs. This increased staffing is backed by ample strategic reserves, and will make positive gains for the organization in the areas of outreach, fundraising, and educational programs.
What have they accomplished so far and what's next?
NAMI Seattle has become a regular partner with several medical providers in the area. Our programs are provided on a recurring basis to inpatients and care providers at Swedish Hospital, Harborview Medical Center, and University of Washington Medical Center. Our programs have become a regular part of the mental health educational curriculum for providers. NAMI presenters also participate in the Crisis Intervention Team (CIT) training programs for law enforcement and first responders in Seattle and throughout King County. Last year, we hosted our first mental health candidate forum for Seattle City Council candidates.
As Seattle and Washington State work to build a better mental health system, we will continue to fight for a system that focuses on the needs of the individual. As with all healthcare in our country, there are vast racial disparities in our mental health system, and we will continue our ongoing work with organizations led by people of color to ensure our mental health services are provided with cultural competence.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
NAMI Seattle serves people living with a diagnosed mental illness and provides mental health education for families and the general public. We maintain relationships with local hospitals and universities where people with lived experience managing a mental health condition speak with medical professionals about living with a mental illness.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Due to feedback citing limited cultural perspectives in our presentations, we have joined a national pilot program, Sharing Hope, designed to reach communities that have not been represented in the past by NAMI Seattle.
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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NAMI SEATTLE
Board of directorsas of 03/06/2023
Nicole Angus
Groundswell Strategies
Term: 2020 - 2023
Eli Lieberman
Washington State
Sean Maloney
Penny Carothers
Jenny Vandenbelt, JD
Nicole Angus
Groundswell Strategies
Rachel Bravmann
Joseph Wilson
Elliott Neyme
James Donaldson
Your Gift of Life Foundation
Emma Sanyal
Andreea Barbu
Bloomberg
Allegra Condiotty
Scott Gelbrand
Virginia Voorhees
Abagail Reiman
Carolyn Schmertz
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data