Programs and results
What we aim to solve
Loneliness is quickly being recognized by healthcare professionals as an illness that adversely affects human health. Similar to smoking, loneliness has been cited as a large risk factor for early death . Loneliness affects the health of all people: residents in nursing homes who rarely get visitors, children who are socially isolated, and patients struggling with prolonged loneliness due to hospitalization. Pet Partners aims to bridge the social isolation gap by bringing people and animals together. Our therapy animal teams provide crucial connections to people experiencing their toughest times in life.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Therapy Animal Program
The Pet Partners Therapy Animal program registers, educates, supports, and insures thousands of therapy animal teams across the United States. These teams visit in diverse settings like hospitals, nursing homes, and schools. From Bellin the Siberian Husky, whose presence comforts children at a bereavement center, to Buddy the parrot, who instills a love of reading in students, our therapy animals change lives. Clients experience emotional, mental, and physical comfort and healing through their interactions with our teams, and Pet Partners is dedicated to expanding this service to as many people as possible.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of curricula designed
This metric is no longer tracked.Totals By Year
Related Program
Therapy Animal Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Includes courses like Canine Body Language, Therapy Animal Visitation in Healthcare Settings, Therapy Animal Handler Course, Working with Veterans, and Visiting Clients with Alzheimer's or Dementia.
Average number of days taken to respond to customers
This metric is no longer tracked.Totals By Year
Related Program
Therapy Animal Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Percentage of participants who would recommend this program to others
This metric is no longer tracked.Totals By Year
Related Program
Therapy Animal Program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
This metric is tracked through our annual volunteer engagement survey,
Number of clients served
This metric is no longer tracked.Totals By Year
Related Program
Therapy Animal Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Nearly 3 million people were visited, according to those who used the "log of visit" feature of the Pet Partners website.
Number of new therapy animal teams registered each year
This metric is no longer tracked.Totals By Year
Related Program
Therapy Animal Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Already recognized as the gold standard for therapy animal programs and the only national organization registering multiple species, we are committed to expanding the number of registered therapy animal teams and strengthening support for our existing teams. Pet Partners is always looking to provide more opportunities for handlers and their pets. Some areas for potential expansion include creating educational materials and training for teams wishing to volunteer in the criminal justice system, teams interested in the motivation for physical activity that an animal partner provides, and an evaluation to look for suitability for volunteering with children.
Longer terms objectives include the creation of the first grassroots advocacy network dedicated to advancing legislation and public policy in support of the human health benefits of the Human Animal Bond and expanding our efforts to advocate for the importance of companion animals for human health.
What are the organization's key strategies for making this happen?
Pet Partners has recently leveraged board advised funds to invest in fundraising to ensure the long term stability and growth of Pet Partners. Pet Partners' expanded approach to fundraising will make the organization more sustainable and able to take on new programs so that more people can receive the physical and mental health benefits of the human animal bond.
What are the organization's capabilities for doing this?
Pet Partners has a wide network of thousands of volunteer therapy animal teams who are committed to bringing comfort and healing to those who need it most. Our volunteers are supported by a customer service team that responds to inquiries, provides tech support, and guides volunteers through the registration process. Pet Partners' online Volunteer Center lets teams know of volunteer opportunities in their community and includes ongoing educational materials. The Volunteer Center ensures that our teams stay engaged with our mission even after they have completed the registration process.
What have they accomplished so far and what's next?
Pet Partners is constantly growing and improving as an organization. Recent successes include:
- The launch of two special initiatives: Read with Me and Walk with Me
- A new endorsement for teams who wish to visit with children
- The launch of the World's Largest Pet Walk, and awareness campaign to encourage healthy activity through walking with pets.
- Growth of our advocacy initiative, which will organize advocates around issues addressing the human-animal bond and therapy animals.
Upcoming goals include implementing an Animal-Assisted Crisis Response program and strengthening ties with local facilities and communities so we can better serve those in need of animal-assisted therapy.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Pet Partners
Board of directorsas of 01/20/2023
Dana Brooks
Dana Brooks
Wilson Garone
Angel May
Kay Mooney
Marc Scarduffa
Brian Schwartz
Brandon Antin
Stan Owens
Milton Pappas
Sophie L. Gibson
April Shepard
Aubrey Fine
Carryl Pierre-Drews
Gregg Scanlon
Laura Walker
Lauren Apolito
Lauren Sherman
Mary Craig
Nancy Gee
Sarah Chambless
Steven King
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data