Programs and results
What we aim to solve
We strive daily to provide supplemental food services to those who need food assistance. Our customers have a range of needs, from chronic homelessness and suffering from acute hunger and food shortages, to working families who just need to keep their family fed in between paychecks. This problem is not going away any time soon, especially with the pandemic looming. We are part of a system of support services that are there when people are in need and that is much larger than simply providing supplemental food services - working with other organizations in the neighborhood to provide a breadth of services in an effort to create a healthier and happier community for all.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Regular Food Distribution
We do three regular food distributions a week, M, from 12PM - 4PM, W/F 10AM - 2PM, as well as the 2nd and 4th Wednesday nights, 4PM-7PM. Thursday are senior day (60+) from 10AM - 2PM.
Senior Distributions
Every Thursday, we offer a specific day for our senior clients from 11-1
Mobile Food Bank / Home Deliver Program
We set up a bi-weekly full mobile food bank at three local assisted living/senior living facilities (each location is served once a week). This reduces the need to travel to the Food Bank for those with mobility issues.
For those with serious medical issues, we also provide direct-to-door home delivery program that provides essential food and toiletry items to those who are home-bound.
Baby Pantry
We provide a baby pantry, every M from 12PM - 3PM, W/F, from 10AM - 1PM, where families can get all the necessities for raising a child. From food to diapers (provided by a partner organization, Westside Baby), we provide everything that goes in, on or around a baby.
Community Garden Program
We have over 1000 sq ft of growing space that provides culturally relevant produce to the Food Bank every spring, summer, and fall. We also maintain a p-patch at White Center Heights Park that is open for use by the local community.
No Cook / After Hours Bags
We provide pre-packaged bags of food to those who arrive to the Food Bank outside of normal distribution hours, but during our office hours.
For those who require food that doesn't require cooking, we provide a pre-packaged bag of food packed with non-perishable, easy to open, foods.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Ethnic and racial groups, Social and economic status
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
We use federal calculations of 1.2 pounds/food per meal.
Number of people within the organization's service area accessing food aid
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Children and youth, Ethnic and racial groups
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We are trying to close our doors forever in White Center. While this seems impossible, through direct engagement in diverse and at-risk communities, through a dignity and trauma-informed service model, and through consistent program evaluation, we believe that we can keep the community well-fed.
What are the organization's key strategies for making this happen?
As mentioned in our program areas, our goal is to capture WHOLE FAMILIES. From grandma to the grandchild, we want to make sure all have access to our programs, specifically designing certain programs to meet populations that are particularly at-risk (specifically immigrant communities, seniors and children).
What are the organization's capabilities for doing this?
We grow our capacity every year and hope to be growing our programs over the next year in order to meet this growing need. Financially, we are secure, with a vast network of donors. We also have a team of dedicated volunteers who truly are who makes our mission possible. Further, we have just expanded our staff to include fundraising and community outreach professionals, so it is our hope that with these positions, we can reach further into the community and engage in those who traditionally don't utilize or don't know about our services.
What have they accomplished so far and what's next?
As mentioned before, we are in a period of growth, so many of our programmatic goals have not yet been met.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
Paper surveys,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, language and literacy barriers,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
White Center Food Bank
Board of directorsas of 05/26/2022
Gabbi Gonazales
Minh Huynh
Gabbi Gonzales
Skye Wait
Josiah Downey
Jason Puz
Melissa Aaron
Amy French
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 05/17/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.