South Puget Sound Habitat for Humanity

aka SPS Habitat or SPSHFH   |   Tumwater, WA   |  http://www.spshabitat.org

Mission

The mission of South Puget Sound Habitat for Humanity is to serve God by engaging the community in empowering people with the hope and opportunity that comes from building and owning their own homes. Habitat invites people from all faiths and walks of life to work together in partnership, building houses with families in need.

Notes from the nonprofit

Client testimonials: Joshua was 10 years clean and sober when his fiancé passed away unexpectedly in the apartment they shared. He, his son, and his grandson were living on his sole income, and their apartment was infested with black mold. Joshua’s brother encouraged him to apply to Habitat. He and his son now have a beautiful home and a safe place for his grandson to stay. “It’s important to be able to show my son that hard work pays off,” explains Joshua. “And It is definitely an opportunity for a single father – it is amazing.” Carol says “I am an elderly, disabled veteran living alone in rural Thurston County on a limited social security income. In February 2020 the water pipe between my well and pump house broke. I turned to Habitat's Critical Repair Program for help and was approved. I ended up with a new water pipe from the well to the pump house and a new faucet at the wellhead. It was such a relief to have safe, plentiful water again.”

Ruling year info

1987

CEO

Carly Colgan

Main address

1216 2nd Ave SW

Tumwater, WA 98512 USA

Show more contact info

EIN

91-1427020

NTEE code info

Housing Development, Construction, Management (L20)

Housing Development, Construction, Management (L20)

Housing Development, Construction, Management (L20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Through shelter, we empower. People in our community and all over the world partner with Habitat for Humanity to build or improve a place they can call home. Habitat homeowners help build their own homes alongside volunteers and pay an affordable mortgage. With our help, Habitat homeowners achieve the strength, stability, and independence they need to build a better life for themselves and their families. A lot has changed since the beginnings of South Puget Sound Habitat for Humanity, but one thing remains true — the philosophy of a community coming together to empower our neighbors in need of improved housing.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Home Building

To build affordable homes for low- to moderate-income individuals and families.

Population(s) Served
Economically disadvantaged people
Families

Where we work

Affiliations & memberships

Habitat for Humanity International 2022

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of applications for housing received from targeted population

This metric is no longer tracked.
Totals By Year
Population(s) Served

Low-income people, Working poor, Families

Related Program

Home Building

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of children and youth who have received access to stable housing

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Low-income people, Working poor

Related Program

Home Building

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of houses built

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Low-income people, Working poor

Related Program

Home Building

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1 │ Grow the number of families served
2 │ Grow our home building capacity
3 │ Grow our store profits
4 │ Grow our Fundraising efforts
5 │ Grow our profile in the community
6 │ Grow our capacity to accomplish our mission

1 │ Grow the number of families served
- Empower our homebuyers and the community;
- Be intentional in our processes.

2 │ Grow our home building capacity
- Increase our impact;
- Equip the site with the tools needed to succeed.

3 │ Grow our store profits
- Improve business operations aligning with best practices;
- Grow the quantity and quality of donations.

4 │ Grow our Fundraising efforts
- Increase the capacity to share our mission;
- Increase our fundraising efforts.

5 │ Grow our profile in the community
- Community leader in homeownership and housing;
- Promote and support policy changes that align with our mission.

6 │ Grow our capacity to accomplish our mission
- Position HFH as an affordable housing solution;
- Increase capacity to expand our operations.

How we Implement our strategic plan and measure success
 Baseline data from end of fiscal year 2018
 Tie all strategies to department and individual goals
 Imbed the strategic plan into the day to day focus of the organization
 Quarterly report card updates to all employees and board members
 Recognize that this plan can and should evolve over time
 Revisit the goals and objectives annually
 Celebrate our success

In 2020, we started a Critical Home Repairs Program that provides low cost home repairs to low to moderate income homeowners. We added a Neighborhood Revitalization Program in 2021 that works with residents and other significant stakeholders in the community to develop and implement a common plan of recovery and vision for the future.

We are currently building Deyoe Vista, a 5-acre cottage development in Lacey, WA. Deyoe Vista, when finished, will include 33 single-family homes with 2-, 3-, and 4-bedrooms, along with two playgrounds, 33 community garden beds, and an outdoor eating area with grills and tables. Started in 2012, we are on schedule to finish building in 2021.

In 2020, we provided staff with resources and time to individually understand their role in our society and organization. We explored how white dominant culture manifests in our organization, named org practices that cause harm and inequity, built antiracist skills, and operationalized racial equity. Our agency-wide DEI committee meets monthly to discuss how different topics manifest in our organization. We hired a Human Resources firm to bring an equity lens to our hiring practices, job descriptions, employee handbook, compensation philosophy, performance review process, and general employee engagement and communication.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    South Puget Sound Habitat serves lower- to moderate-income families in Thurston County, WA, by building affordable housing communities (80 homes and counting), providing low-cost critical home repairs, community financial education and first-time homebuyer toolkit, and revitalizing neighborhoods through stakeholder engagement and planning. We serve households (individuals and families) with income between 30-80% area median income (AMI). We focus on serving those households with income less than or equal to 60% AMI. All families served by South Puget Sound Habitat are cost-burdened with 30% or more of their monthly income going to housing, and most are severely cost-burdened with 50% or more of monthly income going to housing.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    SPSHFH welcomes feedback from our community about all facets of our program, including home designs. For example, our cottage-style homes prior to 2017 were a 3-bedroom, 1 bath layout. In 2017, a homeowner who lived with his three teenage daughters and wife was telling us how, due to only having one bathroom, getting ready in the mornings was chaos. We have now changed our cottage style home to add a 2nd bathroom to the 2nd floor. We now have a Homeowner Advisory Committee consisting of people who have purchased their home from us previously but are no longer considered a part of our homeownership program. We are paying them a stipend for their time to provide us feedback on all aspects of our work.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    Our organizational culture is one of ‘how can we improve?” By accepting feedback from those we serve, we believe we are creating a better system for future Habitat homeowners and further solidifying relationships with our homeowners.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve,

Financials

South Puget Sound Habitat for Humanity
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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South Puget Sound Habitat for Humanity

Board of directors
as of 3/11/2022
SOURCE: Self-reported by organization
Board chair

John Hutchings

Former Thurston County Commissioner

Janine Ezzell

Chicago Title Company

Jason Richter

State of Washington

Jennifer Arnold

Olympia Federal Savings

Doug Grover

Lumberman' Building Centers (retired)

Matt Miller

Virginia Mason Franciscan Healthe

Roger Douglas

St. Martin's University

Carol Houston

San Diego State University

Crystal Mazzuca

Westwood Baptist Church

Cory Swank

1st Security Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/11/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 03/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.