Catholic Community Services of Western Washington
Our Mission is Compassion
Programs and results
What we aim to solve
CCS works in many different ways to respond to the pastoral letter written by the Bishops of Washington State, “Who is my neighbor?". The pastoral letter calls us to acknowledge that poverty has a human face; that every person living in poverty is an individual life and has their own story; and that “the poor" are not unknown to us – they are our brothers and sisters.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Randolf Carter Family Center
The Randolph Carter Family and Learning Center has over 100 years of experience serving members of our community. Our core services were established in 1918 by the Seattle Council of Catholic Women, when services such as boarding and group houses and adoption were offered. Many changes have occurred over the past years, and as a result, the Randolph Carter Family and Learning Center grew to become an extensive, comprehensive human services organization offering multiple services to aid those in need.
The Randolph Carter Family and Learning Center is committed to serve those most vulnerable and in need, and to change systems that cause discrimination, suffering, and oppression due to age, race, ethnicity, gender, sexual orientation or religious beliefs.
Whatcom Family Center
The Whatcom Family Center has been responding to the needs of the community since 1938. The Family Center relocated to the Washington Grocery Building in 1997 and expanded services and locations.
Through the collaboration of many community organizations, and hundreds of volunteers and staff, Catholic Community Services makes a difference in the lives of those who call Whatcom County home.
Skagit County
Catholic Community Services has been providing a variety of services in Skagit and San Juan Counties since 1975.
Snohomish County Family Center
The Snohomish County Family Center has been responding to the needs of the community since 1942, when it was known as the Catholic Children’s Bureau which offered two programs in the community: Foster Care and Adoptions. When a community needs assessment process was undertaken in 1981, those needs changed resulting in the growth into the current multi-service family center located in Everett, Washington. The center’s definition of success is found in its philosophy, which embraces individualized, needs-driven, strength-based services.
Kitsap Family Center
Located in downtown Bremerton, the Kitsap Family Center provides a variety of social services in a one-stop location where each individual is served with compassion, dignity and respect. We partner with other organizations and dedicated volunteers in order to provide services for our elders and adults with disabilities who live in Clallam and Jefferson Counties.
Tahoma Family Center
Our mission at Catholic Community Services is to serve all people, especially the poor and most vulnerable, with compassion, love and respect. The Tahoma Family Center, housed in the renovated St. Leo High School Building in the heart of Tacoma’s Hilltop Neighborhood, is the hub for more than 25 different programs. By carefully integrating our services with those of other agencies in the community, we are able to mend broken lives and nourish self-sufficiency within individuals and families throughout Pierce County
Thurston Family Center
The Thurston Family Center partners with other organizations and individuals in Thurston, Lewis and Mason counties to provide essential services to thousands of children, adults and families. We are privileged each day to provide security and dignity to our elders, to offer nurturing care for our children and to lessen the pangs of hunger and discouragement of the homeless.
Grays Harbor Family Center
Serving Grays Harbor and Pacific counties, the Grays Harbor Family Center and its many volunteers work together to make a shared belief in compassion, love and respect for all people come alive in a ministry of presence. Located at St. Mary’s Catholic Church in Aberdeen, our family center is making a difference by closing the service gaps for people of all ages.
Columbia River Region Family Center
Challenging times demand creative solutions to attend to the needs of those who are hurting and have nowhere to turn. The employees at the two offices of the Columbia River Region family center offer their unique gifts and talents to make a difference on a daily basis in the lives of some of our area’s most vulnerable individuals and families.
Family Behavioral Health Southend
Catholic Community Services Family Behavioral Health Southend site is a licensed children’s mental health and foster care provider, serving youth from 5 to 18 years of age. Youth must be authorized and referred for services by one of our contracted funders. Our mental health funders are Health Share of Oregon, Family Care, and Optum (including Providence Behavioral Health and United Behavioral Health), while our foster care funder is Oregon’s Department of Human Services Child Welfare Division.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our agency works in many different ways to respond to the needs of the individuals and communities impacted by poverty, racism and intolerance throughout Western Washington. We provide direct service to over 77,000 clients each year regardless of their beliefs. In addition, we advocate for changes in public policy which would positively impact those living in poverty and provide staffing, resources and structural support to community initiatives working on these same issues.
What are the organization's key strategies for making this happen?
We employ approximately 4,100 staff and engage over 3,000 volunteers to provide direct service to our clients through over 180 programs we have developed throughout Western Washington.
We advocate on public policy issues affecting individuals and communities impacted by poverty. We work on federal, state and local public policy initiatives.
We respond to and provide assistance to community groups implementing initiatives within their own communities to address issues of poverty and disproportionality.
What are the organization's capabilities for doing this?
CCS/CHS has been successfully providing services in Western Washington for almost 100 years. We are the largest private social service provider in Washington State.
We have a strong and active Board of Trustees with representatives from the communities we serve. Archbishop Etienne is our Corporate Member and Very Rev. Bradley Hagelin serves as the Chair of the Board of CCS.
We have approximately 4,100 staff and over 3,000 volunteers. Their commitment to our mission and our clients is the greatest strength of our agency. We have numerous stories of how our staff and volunteers have positively impacted the lives of our clients.
Agency leadership is strong and stable. Many leaders have been with the agency for more than 20 years. Active succession planning is ongoing.
We are a trusted partner with those who fund our services including federal, state and local government, numerous foundations, and thousands of individual donors. Because of our many relationships with unique funders we have the flexibility to improve our services through innovation which leads to better outcomes for our clients.
We have been active advocates for many years in Olympia (the state capital) and locally with county and city governments. We are frequently called to testify before legislators on bills impacting our clients.
Many community partners, particularly communities of color and low income rural populations, trust us to work with them in creative ways to increase the assets of their communities and develop opportunities which will benefit both their communities as a whole as well as individual community members.
What have they accomplished so far and what's next?
What we have accomplished so far:
A. The following is a partial list of the capacity we have developed to provides services on an annual basis:
• Provide 2,567 units of permanent housing
• Provide over 2.2 million hours of homecare
• Provide 1,072,679 meals to individuals per year.
• Provide 142,391 home delivered meals to individuals per year.
• Provide 416,915 bed nights to those who don't have a home but seek shelter from us in our shelters
• Provide employment services to 175 clients able to work
• Developed an ASSET training program which provides job readiness training for clients and ex-clients. At the conclusion of the training, we work with them to secure employment.
B. Parish Partnerships – we have developed 486 partnerships with 137 parishes
C. We provide staffing and structural support for the Communities of Concern Commission which is a coalition of leaders from communities of color and low income rural populations that are disproportionately affected by poverty and have yet to fully benefit from the economic growth that is so apparent in many areas of Washington State. We are working with them as they create capital assets that will help to reduce poverty and build stronger and more sustainable communities.
II. What's next?
CCS/CHS is committed to serving our clients through our 180 programs already in place and through innovative approaches in the future. We work in solidarity with communities of color and rural communities who are disproportionately impacted by poverty, racism and intolerance. We have developed a staff of Network Builders who work with parishes, faith based and secular partners in Western Washington to provide concrete assistance to discern, develop, and launch new and expanded outreach programs to serve poor and vulnerable neighbors.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Catholic Community Services of Western Washington
Board of directorsas of 01/04/2023
Very Rev. Brad Hagelin
Michael Reichert
CCS/CHS
Edgardo G José
Sharon Henderson Callahan
Ned Delmore
St. Vincent de Paul
Charlotte Van Dyke, S.P.
Sisters of Providence
Very Rev. Brad Hagelin
Archdiocese of Seattle
Sr. Sharon Park, OP
Adrian Dominican Sisters Assumption Convent
Joe Schick
Archdiocese of Seattle
Rev. José M Alvarez
Pastor, Holy Family Parish & Chaplain, John F. Kennedy Catholic High School
Diane McWithey
Share Vancouver
Donna LaFrance
Washington State Department of Children, Youth and Families
Tim Hunt
Archdiocese of Seattle
Joel Gilbertson
Providence St. Joseph Health
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data