Step By Step Family Support Center

Transforming Lives, One Step At A Time

aka Step By Step   |   Puyallup, WA   |  www.stepbystepfamily.org

Mission

To transform the lives of at-risk pregnant women so they will deliver healthy babies, embrace positive parenting, and establish safe homes and secure futures.

Ruling year info

1998

Founder & Executive Director

Krista Linden

Main address

3303 #A 8th Ave SE

Puyallup, WA 98372 USA

Show more contact info

EIN

91-1871945

NTEE code info

Personal Social Services (P50)

Home Health Care (includes Visiting Nurse Associations) (E92)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We believe healthy moms leads to healthy babies, which leads to healthy families and communities. We are breaking generational cycles of poverty and abuse and building stronger and healthier neighborhoods and communities – one mom, one baby, one healthy step at a time.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Maternity Support Services

Home visits are provided to low income and at-risk pregnant women, through a team of professional case managers [contracted Registered Nurses, Licensed Counselors, and Dietitians] who provide relationship-based counseling and education.

Population(s) Served

Sometimes there are family situations that place infants at a higher risk of having problems. Infant Case Management (ICM) can help families learn about and how to use, needed medical, social, educational, and other resources in the community so the baby and family can thrive.

Population(s) Served

Housing is provided for single mothers, while they work towards achieving goals of education and/or employment.

Population(s) Served

Group education sessions on areas such as Parenting, Managing Finances, Cooking & Nutrition, Housekeeping & Organization, etc.

Population(s) Served

Community events offered include Community Baby Showers, Summer Family BBQs & Free Yard Sales, annual Family Christmas Celebrations, and more.

Population(s) Served

The organization helps supply vital and baby needs such as diapers, clothing, car seats, cribs, formula, food baskets, etc.

Case managers also work individually with clients to assess their needs. Numerous partnering organizations and a wealth of connections and resources in the community are utilized to assist women in getting the help they need, including WIC, SNAP, Apple Health, Food & Clothing Banks, educational programs, and more.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of individuals attending community events or trainings

This metric is no longer tracked.
Totals By Year
Related Program

Community Connections & Events

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Unduplicated number of adults & children who attended at least one community event.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Maternity Support Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Percentage of babies born with a healthy birth weight.

This metric is no longer tracked.
Totals By Year
Related Program

Maternity Support Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Step By Step has been operating for 20 years and has grown from serving 100 clients in our first year to over 1,200 per year today. We work, primarily, in 3 counties (Pierce, King, and Snohomish) in Washington State.

We serve low income and at-risk pregnant women, who have an identified need for further support. We receive referrals from many different sources including DSHS, WIC clinics, and medical providers, including a formal partnership with CHI Franciscan Health.

Women range in age from 14 to 45 and exist on an income at or below 185% of the Federal Poverty Level. Many are also facing serious barriers to having a healthy pregnancy including homelessness, domestic violence, depression, and addictions.

We help women take the needed steps to improve their health and work to overcome unique life challenges. Our primary goal is to help them have a healthy pregnancy, so they will deliver a healthy baby at a healthy birth weight. However, our vision is that the women we work with would see their pregnancy as a catalyst for positive change, embrace positive parenting, establish a safe home, and see hope for their future.

Our team of nurses, counselors, and dieticians provide professional in-home visits, where they create a plan of care that matches the needs of each individual client and the specific barriers and risks she is facing.

We also go beyond monitoring the pregnancy by offering opportunities and resources to help moms succeed. They include life skills and parenting classes, community connections and events, vital needs such as diapers and food, housing assistance and homelessness prevention, educational opportunities, and scholarships. The organization is also in the pilot stages of a job training and workforce development program to help women obtain gainful employment.

Our team includes over 20 professional case managers, who are comprised of Registered Nurses, Licensed Counselors, Behavioral Health Specialists, and Registered Dietitians. Our case management team has extensive experience working with the demographic we serve and possesses the knowledge and understanding required to serve this vulnerable population.

We have a number of working partnerships with local organizations and agencies that both provide referrals to our organization for women that need additional support and also offer additional resources to address unique needs such as housing, rehab programs, childbirth education, parenting classes, and more.

Step By Step also utilizes over 800 volunteers throughout the year to assist with programs, to help generate in-kind needs such as diapers and baby items, to host community and educational events for the women and families we work with, and to support our administrative team.

Step By Step recently completed construction of a 14,000 square foot educational and training center that will provide holistic services as well as job training and workforce experience.

Step By Step has been operating for 20 years and has grown from serving 100 clients in our first year to over 1,200 per year today. We have served over 10,000 families since the organization was founded in 1997. We now work in 4 counties (Pierce, King, Kitsap, and Snohomish) in Washington State.

In 2020, we will be completing a pilot program provide workforce preparation and on-the-job training to assist women with young children in their efforts to obtain gainful employment.

Financials

Step By Step Family Support Center
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Step By Step Family Support Center

Board of directors
as of 1/6/2020
SOURCE: Self-reported by organization
Board chair

David Lawson

Columbia Bank, Executive Vice President of Human Resources

Stafford Loveland

Boeing

John Terry

Law Offices of John David Terry II P.C.

William Brantley

Brantley, Janson and Yost

Daniel Shin

Inslee Best

Debbi Saint

CHI Franciscan Health

Katrina Asay

Milton / Washington State

Krista Linden

Step By Step

Peter Beckwith

South Sound 911

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No