Human Services


Strengthening the health and resilience of women, children, and families impacted by HIV/AIDS

San Diego, CA


Christie's Place is a nonprofit social service organization in San Diego County that provides HIV/AIDS education, support and advocacy. Our mission is to empower women, children and families whose lives have been impacted by HIV/AIDS to take charge of their health and wellness.

Ruling Year


Executive Director

Rhea Van Brocklin

Main Address

2440 Third Ave

San Diego, CA 92101 USA


HIV, AIDS, women, children, families, youth, human services, health services, nonprofit organization, San Diego, southern CA, low income





Cause Area (NTEE Code)

Human Service Organizations (P20)

IRS Filing Requirement

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Social Media

Programs + Results

What we aim to solve

Christie’s Place seeks to address disparities in medical care and treatment access, engagement, and retention for cisgender and transgender women and families impacted by HIV in San Diego County, California. Christie’s Place works to alleviate health disparities based on myriad factors including gender, race, ethnicity, primary language, age, and socio-economic status. Eighty-two percent (82%) of our clients are from communities of color and 86% live at or below the federal poverty line. The majority of women, children, and families impacted by HIV/AIDS contend with extreme poverty, inadequate healthcare access, sub-standard housing/homelessness, limited education, language barriers, substance abuse, mental health issues, and violent relationships, and are focused on meeting basic needs. Further, the clients we serve are at risk for delayed diagnosis, increased morbidity, inadequate HIV management and poor health outcomes.

Our Sustainable Development Goals

Learn more about Sustainable Development Goals.

1 2 3 5 8 10 17

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Coordinated HIV Services Center for Women, Children, and Families

CHANGE for Women

Where we work

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

Christie's Place strives to achieve the following goals: *Provide social and supportive services to assist women & families with children in maintaining and/or improving their personal health status and quality of life. *Foster self-empowerment and develop leadership skills for women. Educate and encourage women to take an active role in their own care and treatment, and in planning for services. *Increase access to health care. *Develop strategies to overcome real and perceived barriers to the system of care. *Provide basic needs assistance so that women and children can focus on their medical care and treatment. *Mobilize and support women in advocacy work to strengthen the voices of HIV+ women in determining policy and advocating for services that directly affect their lives.

Christie's Place released a new strategic plan in 2020, to be in effect until 2025. The goals below are as follows: PILLAR 1: BUILD FINANCIAL STABILITY Goal 1: Diversify funding sources to create revenue stability Goal 2: Increase unrestricted revenues Goal 3: Modernize fundraising strategies Goal 4: Create a safety net of risk management options Goal 5: Increase foundation and corporate support PILLAR 2: GROW TO FILL COMMUNITY NEEDS Goal 1: Grow client base to reach more youth, seniors, and bi-national individuals Goal 2: Increase and improve upon local and national agency partnerships Goal 3: Develop stable funding sources, including 340 (B) and multi-year contracts Goal 4: Expand the volunteer base to align with strategic partnerships in the community Goal 5: Explore a return to research and adopt enhanced policies for administration of future programming PILLAR 3: CONTINUALLY IMPROVE QUALITY Goal 1: Explore and implement alternative data collection, storage, and reporting methods Goal 2: Create metrics for online reach and event engagement/attendance Goal 3: Develop process for ongoing client feedback Goal 4: Research and implement better methods for tracking viral suppression rates Goal 5: Improve upon physical filing systems PILLAR 4: MEET SERVICE STANDARDS OF EXCELLENCE Goal 1: Use data to drive service implementation and expansion Goal 2: Expand services to enter realms of HIV/HCV/AOD prevention, community mobilization and empowerment, and other social determinants of health affecting our clients Goal 3: Develop and maintain well-defined agency policies and procedures PILLAR 5: ENGAGE PEOPLE IN OUR MISSION Goal 1: Recruit and retain new board members based on the needs of the agency Goal 2: Hire and retain talented staff who are reflective of the communities we serve Goal 3: Align the organization’s infrastructure with the needs of the agency Goal 4: Research and increase training opportunities for staff and board to remain on the forefront of HIV and women’s issues Goal 5: Maintain a competitive and funding-efficient employee benefits package

Christie’s Place is a women-led, women-focused agency that enables access to a comprehensive array of integrated HIV-related care and support services in a safe, supportive and home-like environment. Christie’s Place’s Coordinated Services successfully brings women and families out of isolation, provides mutual support and ensures access to and participation in the full continuum of HIV care and treatment. Service activities are county-wide and are conducted at our Coordinated Services Center as well as through outreach in the community. Our comprehensive program includes the following bilingual, culturally appropriate and gender responsive services: *Comprehensive mental health therapy and support groups *ADAP (AIDS Drug Assistance Program) enrollment *Medical and non-medical case management for linkages to HIV primary care and support services *Insurance and public benefits referrals and counseling *Peer navigation, support, mentorship, and advocacy *Childcare and family events and activities *Social and isolation-reduction events *Complementary (holistic) therapies such as Reiki *Computer lab/resource library *Educational workshops and empowerment trainings *Basic needs assistance (including access to clothing, hygiene items and emergency food) *Transportation assistance *HIV prevention activities

In 2010, the County of San Diego reported that 69% of women living with HIV who knew their status were not accessing medical care. Through Christie’s Place’s efforts, the percentage of women not accessing healthcare has been reduced to 42.8% as reported in 2015. For over two decades, Christie’s Place has filled a critical need for gender-responsive, family-centered, culturally and linguistically competent services that address the unique needs of our clients and empower them to take charge of their health and wellness. Progress indicators include a decreased perception of stigma, increased knowledge and participation in advocacy and education efforts, increased linkages to medical care and support services for people impacted by HIV, expanded partnerships in the community among HIV and other care and support providers, and increased percentage of undetectable viral load among our clients living with HIV.

Christie's Place has received national recognition for its pioneering efforts to promote trauma-informed care for people living with HIV/AIDS and is considered a subject matter expert on the topic. Christie’s Place’s innovative model of trauma-informed service provision was cited by the White House Office of National AIDS Policy (ONAP) in the Update on Efforts to Address the Intersection of HIV/AIDS, Violence against Women and Girls, and Gender-Related Health Disparities report. Christie’s Place was also recognized by ONAP at the White House United State of Women in 2016 as furthering the Updated National AIDS Strategy. Christie's Place was selected as the recipient of the 2013 University of California Los Angeles Anderson School of Management/Johnson & Johnson Community Health Care Improvement Project Award, the 2011 Kaiser Permanente HIV/AIDS National Diversity Award and the 2010 County of San Diego Public Health Champion Award. The work done by Christie's Place and other HIV service providers has had a positive impact among women living with HIV in San Diego County. From 2016-2018, viral suppression rates among this population increased from 59% to 75%. For additional information about the HIV epidemic in San Diego, please visit:

How We Listen

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

Source: Self-reported by organization

the feedback loop
check_box We shared information about our current feedback practices.
How is the organization collecting feedback?
We regularly collect feedback through: electronic surveys (by email, tablet, etc.), paper surveys, focus groups or interviews (by phone or in person), case management notes, community meetings/town halls, constituent (client or resident, etc.) advisory committees.
How is the organization using feedback?
We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to identify where we are less inclusive or equitable across demographic groups, to strengthen relationships with the people we serve.
With whom is the organization sharing feedback?
We share feedback with: the people we serve, our staff, our board, our funders, our community partners.
What significant change resulted from feedback
Client and community feedback was an integral part of the strategic planning process at Christie's Place. The feedback obtained from clients, community stakeholders, staff, and board members was used to drive the strategic planning process and inform the goals and objectives of the new strategic plan.

External Reviews




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The people, governance practices, and partners that make the organization tick.

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Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?


Organizational Demographics

Who works and leads organizations that serve our diverse communities? This organization has voluntarily shared information to answer this important question and to support sector-wide learning. GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

SOURCE: Self-reported; last updated 04/17/2020


The organization's leader identifies as:

Race & Ethnicity
Asian American/Pacific Islanders/Asian
Gender Identity
Female, Not Transgender (Cisgender)

Race & Ethnicity

Gender Identity

Sexual Orientation

No data


No data