CHRISTIES PLACE INC

Strengthening the health and resilience of women, children, and families impacted by HIV/AIDS

aka Christie's Place   |   San Diego, CA   |  http://www.christiesplace.org

Mission

Christie's Place is a nonprofit social service organization in San Diego County that provides HIV/AIDS education, support and advocacy. Our mission is to empower women, children and families whose lives have been impacted by HIV/AIDS to take charge of their health and wellness.

Ruling year info

1998

Executive Director

Rhea Van Brocklin

Main address

2440 Third Ave

San Diego, CA 92101 USA

Show more contact info

EIN

91-1878632

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Christie’s Place seeks to address disparities in medical care and treatment access, engagement, and retention for cisgender and transgender women and families impacted by HIV in San Diego County, California. Christie’s Place works to alleviate health disparities based on myriad factors including gender, race, ethnicity, primary language, age, and socio-economic status. Eighty-two percent (82%) of our clients are from communities of color and 86% live at or below the federal poverty line. The majority of women, children, and families impacted by HIV/AIDS contend with extreme poverty, inadequate healthcare access, sub-standard housing/homelessness, limited education, language barriers, substance abuse, mental health issues, and violent relationships, and are focused on meeting basic needs. Further, the clients we serve are at risk for delayed diagnosis, increased morbidity, inadequate HIV management and poor health outcomes.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Coordinated HIV Services Center for Women, Children, and Families

Christie's Place is a coordinated support center which houses the following services: case management services, childcare/babysitting, complementary therapies, clothing, computer lab, educational workshops and trainings, empowerment/advocacy trainings, emergency food, family advocacy, information and referral services, mental health services, outreach, recreational activities, resource library, support groups, treatement education and adherence counseling, as well as linkages to a multitude of community resources. Community members living with and affected by HIV/AIDS visit the center on a daily basis for information, support, and to access services as a point of "one-stop-shopping." The coordination of drop-in services is designed to bring women, children and their family members out of isolation, to provide mutual support and to ensure access to and participation in the full continuum of HIV care and treatment. The goal of this vital service is to maintain and improve personal health and quality of life. In 2003, Christie's Place served over 1,100 unduplicated clients and the center received more than 7,600 visits.

Population(s) Served
People with HIV/AIDS
Families

Christie’s Place’s nationally-recognized best practice “CHANGE for Women” model utilizes the skills and talents of women living with HIV as providers of peer-based patient navigation services. Since 2010, the CHANGE for Women program’s Peer Navigators have played a pivotal role on the program’s multidisciplinary trauma-informed treatment team. CHANGE for Women Peer Navigators are women living well with HIV who have personal and professional experience in navigating healthcare and support systems. Peer Navigators are effective in gaining the trust of participants, which then increases the participants’ acceptance of and retention in HIV services.

Population(s) Served
People with HIV/AIDS

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Christie's Place strives to achieve the following goals:

*Provide social and supportive services to assist women & families with children in maintaining and/or improving their personal health status and quality of life.

*Foster self-empowerment and develop leadership skills for women. Educate and encourage women to take an active role in their own care and treatment, and in planning for services.

*Increase access to health care.

*Develop strategies to overcome real and perceived barriers to the system of care.

*Provide basic needs assistance so that women and children can focus on their medical care and treatment.

*Mobilize and support women in advocacy work to strengthen the voices of HIV+ women in determining policy and advocating for services that directly affect their lives.

Christie's Place released a new strategic plan in 2020, to be in effect until 2025. The goals below are as follows:

PILLAR 1: BUILD FINANCIAL STABILITY
Goal 1: Diversify funding sources to create revenue stability
Goal 2: Increase unrestricted revenues
Goal 3: Modernize fundraising strategies
Goal 4: Create a safety net of risk management options
Goal 5: Increase foundation and corporate support

PILLAR 2: GROW TO FILL COMMUNITY NEEDS
Goal 1: Grow client base to reach more youth, seniors, and bi-national individuals
Goal 2: Increase and improve upon local and national agency partnerships
Goal 3: Develop stable funding sources, including 340 (B) and multi-year contracts
Goal 4: Expand the volunteer base to align with strategic partnerships in the community
Goal 5: Explore a return to research and adopt enhanced policies for administration of future programming

PILLAR 3: CONTINUALLY IMPROVE QUALITY
Goal 1: Explore and implement alternative data collection, storage, and reporting methods
Goal 2: Create metrics for online reach and event engagement/attendance
Goal 3: Develop process for ongoing client feedback
Goal 4: Research and implement better methods for tracking viral suppression rates
Goal 5: Improve upon physical filing systems

PILLAR 4: MEET SERVICE STANDARDS OF EXCELLENCE
Goal 1: Use data to drive service implementation and expansion
Goal 2: Expand services to enter realms of HIV/HCV/AOD prevention, community mobilization and empowerment, and other social determinants of health affecting our clients
Goal 3: Develop and maintain well-defined agency policies and procedures

PILLAR 5: ENGAGE PEOPLE IN OUR MISSION
Goal 1: Recruit and retain new board members based on the needs of the agency
Goal 2: Hire and retain talented staff who are reflective of the communities we serve
Goal 3: Align the organization’s infrastructure with the needs of the agency
Goal 4: Research and increase training opportunities for staff and board to remain on the forefront of HIV and women’s issues
Goal 5: Maintain a competitive and funding-efficient employee benefits package

Christie’s Place is a women-led, women-focused agency that enables access to a comprehensive array of integrated HIV-related care and support services in a safe, supportive and home-like environment. Christie’s Place’s Coordinated Services successfully brings women and families out of isolation, provides mutual support and ensures access to and participation in the full continuum of HIV care and treatment.

Service activities are county-wide and are conducted at our Coordinated Services Center as well as through outreach in the community. Our comprehensive program includes the following bilingual, culturally appropriate and gender responsive services:

*Comprehensive mental health therapy and support groups
*ADAP (AIDS Drug Assistance Program) enrollment
*Medical and non-medical case management for linkages to HIV primary care and support services
*Insurance and public benefits referrals and counseling
*Peer navigation, support, mentorship, and advocacy
*Childcare and family events and activities
*Social and isolation-reduction events
*Complementary (holistic) therapies such as Reiki
*Computer lab/resource library
*Educational workshops and empowerment trainings
*Basic needs assistance (including access to clothing, hygiene items and emergency food)
*Transportation assistance
*HIV prevention activities

Christie's Place has received national recognition for its pioneering efforts to promote trauma-informed care for people living with HIV/AIDS and is considered a subject matter expert on the topic.

Christie’s Place’s innovative model of trauma-informed service provision was cited by the White House Office of National AIDS Policy (ONAP) in the Update on Efforts to Address the Intersection of HIV/AIDS, Violence against Women and Girls, and Gender-Related Health Disparities report. Christie’s Place was also recognized by ONAP at the White House United State of Women in 2016 as furthering the Updated National AIDS Strategy.

Christie's Place was selected as the recipient of the 2013 University of California Los Angeles Anderson School of Management/Johnson & Johnson Community Health Care Improvement Project Award, the 2011 Kaiser Permanente HIV/AIDS National Diversity Award and the 2010 County of San Diego Public Health Champion Award.

The work done by Christie's Place and other HIV service providers has had a positive impact among women living with HIV in San Diego County. From 2016-2018, viral suppression rates among this population increased from 59% to 75%.

For additional information about the HIV epidemic in San Diego, please visit: https://www.sandiegocounty.gov/hhsa/programs/phs/hiv_aids_epidemiology_unit/reports_and_statistics.html

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Client and community feedback was an integral part of the strategic planning process at Christie's Place. The feedback obtained from clients, community stakeholders, staff, and board members was used to drive the strategic planning process and inform the goals and objectives of the new strategic plan.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

CHRISTIES PLACE INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CHRISTIES PLACE INC

Board of directors
as of 04/26/2022
SOURCE: Self-reported by organization
Board chair

Kathleen Grove, PhD

Palomar College

Leiana Sedillo, MPH

Vista Community Clinic

Ashley Middleton

Gallaudet University

R. Seymour Sievert

Sievert Services

Jill Blumenthal, MD, MAS

UCSD Owen Clinic & AVRC

Janeen Burlison

Planned Parenthood of the Pacific Southwest

Megan Ebor, PhD, MSW

SDSU School of Social Work

Renee Sievert, MFT, RN

Sievert Services

Lianne Urada, PhD, LCSW

SDSU School of Social Work

Wanda London

UCSD

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 4/26/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian American/Pacific Islanders/Asian
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 04/26/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.