Christie's Place strives to achieve the following goals: *Provide social and supportive services to assist women & families with children in maintaining and/or improving their personal health status and quality of life. *Foster self-empowerment and develop leadership skills for women. Educate and encourage women to take an active role in their own care and treatment, and in planning for services. *Increase access to health care. *Develop strategies to overcome real and perceived barriers to the system of care. *Provide basic needs assistance so that women and children can focus on their medical care and treatment. *Mobilize and support women in advocacy work to strengthen the voices of HIV+ women in determining policy and advocating for services that directly affect their lives.

Christie's Place released a new strategic plan in 2020, to be in effect until 2025. The goals below are as follows: PILLAR 1: BUILD FINANCIAL STABILITY Goal 1: Diversify funding sources to create revenue stability Goal 2: Increase unrestricted revenues Goal 3: Modernize fundraising strategies Goal 4: Create a safety net of risk management options Goal 5: Increase foundation and corporate support PILLAR 2: GROW TO FILL COMMUNITY NEEDS Goal 1: Grow client base to reach more youth, seniors, and bi-national individuals Goal 2: Increase and improve upon local and national agency partnerships Goal 3: Develop stable funding sources, including 340 (B) and multi-year contracts Goal 4: Expand the volunteer base to align with strategic partnerships in the community Goal 5: Explore a return to research and adopt enhanced policies for administration of future programming PILLAR 3: CONTINUALLY IMPROVE QUALITY Goal 1: Explore and implement alternative data collection, storage, and reporting methods Goal 2: Create metrics for online reach and event engagement/attendance Goal 3: Develop process for ongoing client feedback Goal 4: Research and implement better methods for tracking viral suppression rates Goal 5: Improve upon physical filing systems PILLAR 4: MEET SERVICE STANDARDS OF EXCELLENCE Goal 1: Use data to drive service implementation and expansion Goal 2: Expand services to enter realms of HIV/HCV/AOD prevention, community mobilization and empowerment, and other social determinants of health affecting our clients Goal 3: Develop and maintain well-defined agency policies and procedures PILLAR 5: ENGAGE PEOPLE IN OUR MISSION Goal 1: Recruit and retain new board members based on the needs of the agency Goal 2: Hire and retain talented staff who are reflective of the communities we serve Goal 3: Align the organization’s infrastructure with the needs of the agency Goal 4: Research and increase training opportunities for staff and board to remain on the forefront of HIV and women’s issues Goal 5: Maintain a competitive and funding-efficient employee benefits package

Christie’s Place is a women-led, women-focused agency that enables access to a comprehensive array of integrated HIV-related care and support services in a safe, supportive and home-like environment. Christie’s Place’s Coordinated Services successfully brings women and families out of isolation, provides mutual support and ensures access to and participation in the full continuum of HIV care and treatment. Service activities are county-wide and are conducted at our Coordinated Services Center as well as through outreach in the community. Our comprehensive program includes the following bilingual, culturally appropriate and gender responsive services: *Comprehensive mental health therapy and support groups *ADAP (AIDS Drug Assistance Program) enrollment *Medical and non-medical case management for linkages to HIV primary care and support services *Insurance and public benefits referrals and counseling *Peer navigation, support, mentorship, and advocacy *Childcare and family events and activities *Social and isolation-reduction events *Complementary (holistic) therapies such as Reiki *Computer lab/resource library *Educational workshops and empowerment trainings *Basic needs assistance (including access to clothing, hygiene items and emergency food) *Transportation assistance *HIV prevention activities

In 2010, the County of San Diego reported that 69% of women living with HIV who knew their status were not accessing medical care. Through Christie’s Place’s efforts, the percentage of women not accessing healthcare has been reduced to 42.8% as reported in 2015. For over two decades, Christie’s Place has filled a critical need for gender-responsive, family-centered, culturally and linguistically competent services that address the unique needs of our clients and empower them to take charge of their health and wellness. Progress indicators include a decreased perception of stigma, increased knowledge and participation in advocacy and education efforts, increased linkages to medical care and support services for people impacted by HIV, expanded partnerships in the community among HIV and other care and support providers, and increased percentage of undetectable viral load among our clients living with HIV.

Christie's Place has received national recognition for its pioneering efforts to promote trauma-informed care for people living with HIV/AIDS and is considered a subject matter expert on the topic. Christie’s Place’s innovative model of trauma-informed service provision was cited by the White House Office of National AIDS Policy (ONAP) in the Update on Efforts to Address the Intersection of HIV/AIDS, Violence against Women and Girls, and Gender-Related Health Disparities report. Christie’s Place was also recognized by ONAP at the White House United State of Women in 2016 as furthering the Updated National AIDS Strategy. Christie's Place was selected as the recipient of the 2013 University of California Los Angeles Anderson School of Management/Johnson & Johnson Community Health Care Improvement Project Award, the 2011 Kaiser Permanente HIV/AIDS National Diversity Award and the 2010 County of San Diego Public Health Champion Award. The work done by Christie's Place and other HIV service providers has had a positive impact among women living with HIV in San Diego County. From 2016-2018, viral suppression rates among this population increased from 59% to 75%. For additional information about the HIV epidemic in San Diego, please visit: https://www.sandiegocounty.gov/hhsa/programs/phs/hiv_aids_epidemiology_unit/reports_and_statistics.html