Washington Courts Historical Society

Who are the people you serve with your mission?

We serve the people of the State of Washington to preserve their legal history.

How is your organization collecting feedback from the people you serve?

Electronic surveys (by email, tablet, etc.),

How is your organization using feedback from the people you serve?

To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

With whom is the organization sharing feedback?

Our staff, Our board, Our funders, Our community partners,

Which of the following feedback practices does your organization routinely carry out?

We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us,

What challenges does the organization face when collecting feedback?

It is difficult to get the people we serve to respond to requests for feedback,