Community Improvement, Capacity Building

NTEN

Connect. Learn. Change.

PORTLAND, OR

Mission

NTEN supports organizations by convening the nonprofit community, offering professional credentials and training, and facilitating community skill and resource sharing.

Ruling Year

2000

CEO

Amy Sample Ward

Main Address

621 SW Alder Suite 310

PORTLAND, OR 97205 USA

Keywords

Technology, web, social media, IT, CIO, data, cloud

EIN

91-2072298

 Number

1790512123

Cause Area (NTEE Code)

Alliance/Advocacy Organizations (S01)

Professional Societies, Associations (W03)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve

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Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Nonprofit Technology Conference

Online Learning

NTEN Community and Tech Clubs

Reports and Research

Digital Inclusion Fellowship

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of conference attendees

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Nonprofit Technology Conference

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

NTC registration fluctuates each year based on the location of the event across the US, with the highest numbers often on the coasts.

Total number of organization members

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

Membership was paused for most of 2019 as we changed our model to reflect our deep investment in equity and launched an individual membership program in late 2019.

Number of research studies conducted

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Reports and Research

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

NTEN conducts original research and resources each year as well as contributing to partner research projects.

Number of students registered for online courses

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Online Learning

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

NTEN offers online courses and a professional certificate in nonprofit technology management.

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

NTEN's Theory of Change outlines four areas of ultimate impact, including: - An increased number of technology champions within nonprofit organizations. - An increased number or organizations who recognize technology as central to their entire operations (including their mission). - Sufficient conditions in the nonprofit sector to support nonprofit organizations using technology to fulfill their missions. - That NTEN is a sustainable membership organization, with healthy financials, operations, human resources, and practices.

Connect NTEN facilitates the exchange of knowledge and information within our community. We help community members connect to resources and to each other. Learn NTEN educates our constituents on issues of technology use in nonprofits and provides professional development opportunities. We build the capacity of organizations by creating valuable and relevant informal trainings and professional certification. Change NTEN facilitates changes at the individual and organizational level to ensure that nonprofits are able to make and implement better and more informed technology decisions aimed at fulfilling their missions. We support all staff in an organization in budgeting, planning, and using technology.

NTEN is the leading convener for the nonprofit technology community both through the annual Nonprofit Technology Conference and through year-round programs. We are unique in our product-agnostic approach, focusing instead on the strategic application of technology and the decision making for budgeting, planning, and implementing any technologies an organization may choose.

From our Theory of Change, we are working toward four key areas of impact with the following indicators used in evaluation: An increased number of technology champions within nonprofit organizations. - number of NTEN members - engagement algorithm for evaluating participation types over time An increased number or organizations who recognize technology as central to their entire operations (including their mission). - number of NTEN members per organization - engagement algorithm for evaluating participation types over time Sufficient conditions in the nonprofit sector to support nonprofit organizations using technology to fulfill their missions. - staffing - foundation support for capacity building - trend analysis of data gathered through Tech Accelerate That NTEN is a sustainable organization. - healthy financials - effective operations - equitable practices and policies

Annual reporting on our four areas of impact is available on the website.

How We Listen

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

Source: Self-reported by organization

the feedback loop
check_box We shared information about our current feedback practices.
How is the organization collecting feedback?
We regularly collect feedback through: electronic surveys (by email, tablet, etc.), focus groups or interviews (by phone or in person), community meetings/town halls, constituent (client or resident, etc.) advisory committees.
How is the organization using feedback?
We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to identify where we are less inclusive or equitable across demographic groups, to strengthen relationships with the people we serve.
With whom is the organization sharing feedback?
We share feedback with: the people we serve, our staff, our board, our funders, our community partners.
What challenges does the organization face when collecting feedback?
It is difficult to: we don't have any major challenges to collecting feedback.
What significant change resulted from feedback
We are moving to a new membership model for our organization and had planned to include a sliding scale for payment of dues. Through our community centered process for planning the changes and specifics of the new model, we decided to have a minimum on the sliding scale instead of the no cost minimum we had anticipated because of consensus in the community about the need.

External Reviews

Financials

NTEN

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  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes

Organizational Demographics

Who works and leads organizations that serve our diverse communities? This organization has voluntarily shared information to answer this important question and to support sector-wide learning. GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

SOURCE: Self-reported; last updated 09/12/2019

Leadership

The organization's leader identifies as:

Race & Ethnicity
White/Caucasian/European
Gender Identity
Female, Not Transgender (Cisgender)
Sexual Orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability Status
Person with a disability

Race & Ethnicity

Gender Identity

Sexual Orientation

Disability

Equity Strategies

Last updated: 09/10/2019

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data

done
We review compensation data across the organization (and by staff levels) to identify disparities by race.
done
We ask team members to identify racial disparities in their programs and / or portfolios.
done
We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
done
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
done
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
done
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.

Policies and processes

done
We use a vetting process to identify vendors and partners that share our commitment to race equity.
done
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
done
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
done
We have community representation at the board level, either on the board itself or through a community advisory board.
done
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
done
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
done
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.