Heartline Ministries
Investing in Families
Programs and results
What we aim to solve
Haiti is considered a low-income country, with 59% of the population living below the poverty line. As a result, many healthcare disparities affect the population. The reality of severely inadequate maternal care, limited access to care, and poor health care infrastructure combined with crushing material poverty have devastating results. Giving birth in Haiti is extremely dangerous for most women and girls, with more women dying in pregnancy and childbirth in Haiti than in any other country in the Western Hemisphere. The opportunity for wage employment in Haiti is very limited with only 10% of main household providers engaged in it. Some estimates put Haiti’s unemployment rate as high as 15.5%, and of those who are employed, it is estimated that between 70% and 80% of the labor force is absorbed by the informal sector. On the streets of Port au Prince, life without a job is an all-day, everyday scramble to turn something – anything – into money or barter.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
The Heartline Maternity Center
Haiti has the highest rate of maternal and infant mortality in the Western Hemisphere due to inadequate maternal care, limited access to care, and poor health infrastructure combined with crushing material poverty. The Heartline Maternity Center aims to tackle the root causes of poverty, oppression, and injustice by supporting and equipping the women of Haiti as mothers. We believe God has called us to actively pursue peacemaking through birth. We believe that maternal health care is vital to the rise of Haiti, and that maternal care is the best and most long-lasting way to reduce the number of children placed in orphanages and effect change in our community.
The Heartline Maternity Center provides expectant mothers in Haiti with a full prenatal program emphasizing education, labor and delivery services with Certified Midwives and Nurses, and a six-month postpartum program of weekly medical care, child development education, and breastfeeding support. Additionally, a free women’s health clinic is held each week to provide pregnancy tests, ultrasounds, and contraception to promote healthy timing and spacing of pregnancies as a proven strategy to reduce maternal mortality and improve child survival.
The Heartline Maternity Center extends its investment in Midwives and Nurses beyond employment and education by offering The Starting Place: A Maternal Mortality Prevention Initiative, a technical training program that equips maternal health practitioners in Haiti and other developing countries to replicate Heartline Maternity Center’s highly effective prenatal program and birth center model.
The Heartline Education Center
Low educational levels and a dismal economic landscape leave many Haitians trapped in the chronic cycle of material poverty. The Heartline Education Center teaches essential life and job skills- empowering Haitian men and women to build a brighter future for their communities. Graduates primarily employ these skills to start small enterprises to meet the financial needs of their families. Students pay a nominal fee (with some receiving scholarships) to cover all costs of enrolling in varying levels of sewing, cooking, cosmetology, and computer classes.
Heartline Discipleship and Outreach Ministry
The Discipleship and Outreach team utilizes a holistic approach to physical and spiritual feeding that attends to the whole person – mind, body, and spirit. Each week, the Discipleship and Outreach team delivers bread baked at the Heartline Beltis Bakery to a juvenile boys’ prison, a women’s prison, an orphanage housing children with profound disabilities, weekly Kids’ Club, and an elderly village while sharing about Jesus, the Bread of Life. The integration of physical and spiritual feeding is meant to both reflect and point to Jesus, whose ministry emphasized the holistic care of all people.
Economic Opportunity
This newly defined area of Heartline Ministries encompasses a bakery, the Heartline Savings Group, and anticipated expansion of partnerships and opportunities on our Education and Employment Campus. We envision leveraging our Economic Opportunity program as an incubator to create jobs that are sustainable in the local economy and not reliant upon the American marketplace or tourism. We believe investing in Haitian families through Economic Opportunity will bring forth our vision of healthy, thriving Haitian families where women and men can parent and financially provide for their children and/or extended family members in a dignified, ethical and sustainable manner.
The Beltis Bakery celebrated their best month of sales in June 2018. Operating six days per week, the bakery now employs 15 men and women who utilize over 700 pounds of flour each day to produce bread, chicken pate, and pizza.
The Savings Group is committed to investing in Haitians with a more dignified and sustainable way to provide for their families. The group, made up of 20 Haitian staff members, spends a year learning about God’s design for our finances, saving money for future needs, and contributing to a fund that provides loans when unexpected expenses arise. All lessons and activities are based around leadership, discipline, and transparency.
Where we work
Awards
Torch Award Finalist 2020
Better Business Bureau
Torch Award for Ethics Winner 2021
Better Business Bureau
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of pregnant women receiving early and adequate prenatal care
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls
Related Program
The Heartline Maternity Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
* 2022 Additional 35 births at the Starting Place, Temple, TX. * 2021 Additional 5 births at The Starting Place, Temple, TX.
Number of students enrolled
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
The Heartline Education Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Significant decline 2021-2022 due to unrest and violence in our community of Croix des Bouquets, Port au Prince, Haiti.
Number of women and girls who have received family planning services
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls
Related Program
The Heartline Maternity Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
With a commitment to Relationship, integrity, and shalom, Heartline Ministries invests in families through a holistic approach that focuses on maternal care, education, economic opportunity, and outreach. All Heartline Ministries’ programs are designed and led with a focus on our end goal of healthy, thriving families.
Maternal Care: Holistic maternal justice and care are a top priority for Heartline Ministries. The main outcome that all maternal care activities revolve around is to provide a compassionate environment that promotes safe pregnancy and birth so that mothers and babies are healthy and thriving together. We believe that maternal care is vital to the rise of Haiti, and is the best and most long-lasting way to reduce the number of children placed in orphanages and effect change in our communities.
Education: The Heartline programs taking place on our Education and Employment Campus are a core part of the solution to providing the higher skills required for wage employment in Haiti. Education leading to jobs and economic opportunity combined with financial literacy provide a path to the self-determination Haitians want and need.
Economic Opportunity: We believe investing in Haitian families through Economic Opportunity will bring forth our vision of healthy, thriving Haitian families where women and men can parent and financially provide for their children and/or extended family members in a dignified, ethical and sustainable manner.
Outreach: We desire to see Haitians leading in their communities and meeting the physical and spiritual needs of their most vulnerable neighbors so that men and women may lead their own healthy, thriving families.
What are the organization's key strategies for making this happen?
Heartline Ministries believes that sustainable solutions are realized through a holistic approach that equips people as the authors of their own development. Across all programming, Heartline Ministries emphasizes the participation and leadership of the local community and deep investment in the education and experience of Haitians to provide culturally relevant care and to maximize effectiveness and long-term sustainability.
The key strategies employed toward our vision of healthy, thriving Haitian families are:
1) Providing holistic prenatal and postpartum care, nutrition, and education to prevent maternal and infant mortality.
2) Empowering women and men with income-generating skills that help them gain economic self-sufficiency to adequately provide for their families.
3) Creating jobs that are sustainable in the local economy and not reliant upon the American marketplace or tourism.
4) Partnering with Haitian leaders to develop mutually transformational relationships with marginalized individuals and families in their local communities.
What are the organization's capabilities for doing this?
Heartline Ministries has operated in Haiti since 2000. This long history has provided a clear picture of the hard and challenging truth of life in Haiti, as well as the opportunity for relationships, effective systems, and financial accountability to be developed.
The majority of Heartline Ministries staff are Haitian, providing jobs in the formal economy for Haitians and promoting culturally appropriate and sustainable solutions. The Heartline Maternity Center is staffed by Certified Professional Midwives and Registered Nurses, in consultation with a Medical Doctor who provides routine training and protocol development.
Heartline Ministries operates in partnership with many other nonprofit organizations to share educational curricula, medications and supplies, food, best practices and lessons learned, and training resources. This collaborative approach improves development outcomes for the people served by maximizing efficiencies and reducing duplication of efforts.
What have they accomplished so far and what's next?
In 2017, Heartline Ministries celebrated the 10 year anniversary of both the Maternity Center and Education Center. We celebrated the birth of the 1000th baby at the Heartline Maternity Center in 2019. As of 2022, we are maintaining an average of 110 births per year through the Heartline Maternity Center and in it's first year, we celebrated an additional 5 births at The Starting Place Birth and Wellness Center in Temple, Texas.
Heartline Ministries successfully completed a leadership transition in 2016. Additionally, we shifted away from hosting and managing large group mission trip experiences. When safe, we are able to facilitate occasional trips for organizations and groups that have an existing relationship with Heartline Ministries.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Heartline serves families in Haiti. Our programs address orphan prevention and family preservation serving children through aging adults.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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What significant change resulted from feedback?
Heartline Ministries surveyed donors who participated in our 2019 year-end campaign and used their feedback to best understand their interests and how they would prefer to receive news, updates and marketing information from Heartline. This information was incorporated into multiple campaigns for 2020. ~ DK (2019/2020) We are in the process of collecting feedback using a similar methodology for 2020/2021 ~ DK (01.28.2021) We are surveying our 2,900+ contactable email subscribers using a similar methodology for 2021/2022. ~ DK (1.17.23)
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Heartline Ministries
Board of directorsas of 01/17/2023
Sarah Bessey
Sarah Bessey
http://sarahbessey.com
Dieula Previlon
ElevateHer International
Tom White
White & Company PC
Jennifer Delavan
Deep Space Systems Inc.
Dr. Ryan Fowler
Fowler Medical Group
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 01/28/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.