PLATINUM2023

NAMI Eastside

Providing support, education & advocacy for all those affected by mental illness.

Redmond, WA   |  www.nami-eastside.org

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Mission

The mission of NAMI Eastside is to provide advocacy, education, support, and public awareness so that all people impacted by mental illness and mental health conditions can lead healthy and productive lives

Notes from the nonprofit

We have listened to the community, and grown the organization by 100% over the past several years. We have expanded our program offerings, and specialized our programs to ensure that we meet the diverse needs in our community. We see the need growing exponentially, and our mission is to offer no cost services to all individuals and family that would benefit from support for their mental health.

Ruling year info

2002

Executive Director

Marc Oommen

Main address

16305 NE 87th Street Suite 122

Redmond, WA 98052 USA

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EIN

91-2106510

NTEE code info

Mental Health Association, Multipurpose (F80)

Alliance/Advocacy Organizations (E01)

Counseling Support Groups (F60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

In Our Own Voice

Educational presentations given to middle school students, high school students, law enforcement officers and inpatient psychiatric facility residents on the lived experience of individuals successfully managing their diagnosis of serious mental illness.

Population(s) Served
Adolescents
Adults

NAMI Family-to-Family is a class for families, significant others and friends of people with mental health conditions. The course is designed to facilitate a better understanding of mental health conditions, increase coping skills and empower participants to become advocates for their family members. This program was designated as an evidence-based program by SAMHSA. The course is also available in Spanish, De Familia a Familia de NAMI.

Population(s) Served
Families
Parents

NAMI Peer-to-Peer is a class for adults with mental health conditions. The course is designed to encourage growth, healing and recovery among participants.

Population(s) Served
Adults

NAMI Connection is a support group for people with mental health conditions. Groups meet weekly, every other week or monthly, depending on location.

Population(s) Served
Adults

NAMI Family Support Group is a support group for family members, significant others and friends of people with mental health conditions. Groups meet weekly, every other week or monthly, depending on location.

Population(s) Served
Parents
Caregivers

NAMI Smarts for Advocacy is a hands-on advocacy training program that helps people living with mental illness, friends and family transform their passion and lived experience into skillful grassroots advocacy.

Population(s) Served
Adults

The Youth Ambassadors program is a program of NAMI Eastside. The Youth Ambassadors program aims to support youth mental health, develop youth leadership, and encourage a life-long commitment to mental wellness.

In the 2023-2024 school year, Youth Ambassadors will have the opportunity to complete individual service projects, research projects, social media projects, outreach projects, event planning projects, and more to support mental health education, support, and advocacy.

Population(s) Served
Children and youth

Where we work

Affiliations & memberships

NAMI Washington & NAMI National 2001

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

NAMI Family Support Group

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Connecting individuals in King County with no-cost support and education for mental health. To offer high quality, culturally competent service that promote recovery and hope. We will broad the scope of advocacy, build community, raise awareness, and offer strong programming to fill the gap for mental health care needs. Our goal is to create a sense of belonging and hope.

We seek to partner with local organizations to support each other's goals, serving clients with their mental health needs. We are focused on high-quality and dependable program delivery, We aim to reduce inequalities by understanding the underserved communities, providing programming in different languages, and customizing programs to meet specific needs, such as those with housing insecurity and youth. These efforts will make an impact on the overall health and wellbeing of our communities, and promote a sense of hope.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection

Financials

NAMI Eastside
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

NAMI Eastside

Board of directors
as of 08/22/2023
SOURCE: Self-reported by organization
Board chair

Donna Lurie

Donna Lurie

Ann Fitch

Ethan Seracka

Paul Charbonneau

Girish Joshi

Richard Taylor Jr.

Stephanie Nannariello

Reena Saxena

Matthew Bernstein

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/22/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 12/21/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.