SECU Family House at UNC Hospitals

Chapel Hill, NC   |  www.secufamilyhouse.org

Mission

SECU Family House is a safe, nurturing, affordable home for patients and their loved ones who travel great distances to UNC Hospitals for life-saving procedures and serious illnesses. We provide guests lodging, meals, supportive programs, transportation and a caring support network. We serve families from all 100 North Carolina counties and beyond, helping them rest, heal, and gather strength when they need it most.

Ruling year info

2001

Executive Director

Janice McAdams

Main address

123 Old Mason Farm Rd

Chapel Hill, NC 27517 USA

Show more contact info

EIN

91-2108125

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Other Housing, Shelter N.E.C. (L99)

Health Support Services (E60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Patient and Family Support Program

SECU Family House is the sole agency in Chapel Hill, NC providing affordable, supportive housing to UNC Hospitals’ adult patients and their family members/caregivers who must travel far from home to receive life-saving medical treatment here.

We provide 40 private bedrooms with private baths to patients (and caregivers) receiving treatment for cancer; stem cell or organ transplant; life-threatening burns; trauma; invasive surgery; serious eating disorders; post-partum disorder; and other critical care.

After raising more than $10M in the Raise the House campaign for expansion, construction is currently underway to add 35 more guest rooms to our existing 40-room hospitality house. This means Family House will be able to serve nearly double the 2,200 guests we currently serve every year.

Guests pay a heavily discounted average rate of $45/night to stay in one of our thirty-two private rooms or one of our eight fully equipped suites. The guest room fee includes bus service to and from UNC Hospitals, laundry facilities, a help-yourself pantry with snacks and food staples, and access to a library with Internet resources. In addition to these practical amenities, staying at SECU Family House offers something perhaps even more significant: a nurturing and compassionate community, including a free hot, homemade meal made by volunteers almost daily and therapeutic activities provided by pet therapists, musicians, and crafting volunteers.
 
Family House receives no operating funds from federal, state, or municipal agencies. We depend on individuals, local businesses, corporate and foundation grants for the bulk of our funding. Combined with guest room income that averages $45/night per guest room, fundraising covers the full operating cost of $95/night for each guest room.

Population(s) Served

SECU Family House arranges for evening entertainment one or two nights a week from musicians and other performers. We pay a small stipend ($100 for a group and $50 for an individual), though many performers volunteer their services. The goal of this program is to provide some relief and moments of enjoyment to families facing stressful circumstances while loved ones undergo treatment.

Population(s) Served

Where we work

Financials

SECU Family House at UNC Hospitals
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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SECU Family House at UNC Hospitals

Board of directors
as of 12/9/2019
SOURCE: Self-reported by organization
Board chair

Dr. Matthew Ewend

Chair, Dept. of Neurosurgery, UNC Hospitals

Term: 2014 - 2017

Linda Butler

Community Volunteer

Holly Alderman

Attorney, Schell Bray PLLC

Bruce Ballentine

President, Ballentine Associates, PA

Nancy Farmer

Community Volunteer

Bob James

Director (retired), Alcoa Global Health

Lynn Marcin

VP/City Executive at SECU Carrboro, State Employees Credit Union

Gordon Peterson

Partner, BB Creative

Laura Reebye

Manager, Triangle Implant Center

Alex Toledo, MD

Asst Professor Surgery, Abdominal Transplant, UNC Hospitals

David Young

CEO, VIF International Education

Ian Buchanan, MD

VP, Cancer and Children's Services, UNC Hospitals

Tom Haber

Chief Executive, Hadley Investments

Wendy Ruggiero

CFO, Capital Associates

Sissy Holloman

Associate Vice President, LabCorp

Willy Hoos

Venture Partner, Pilot Mountain Ventures

Maureen O'Connor

Exec. VP, Diversified Businesses, BCBSNC

Jay Patel

Hotelier, Wintergreen Hospitality

Peggy Richmond

Evaluation Consultant, RichCare Development

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No