COUNCIL ON AGING OF CENTRAL OREGON

Aging Better, Together

Bend, OR   |  www.councilonaging.org

Mission

Our mission is to advocate for, empower and guide older adults and their loved ones through the journey of aging. Our vision is for all individuals to have opportunities to live with honor and dignity as they age, choosing the services and living arrangements that suit them best to “age in place” in a community they love. A trusted resource since 1975, we provide unbiased information, resources and services to more than 16,000 older adults and their families annually.

Ruling year info

1979

Executive Director

Susan Rotella

Main address

373 NE Greenwood Av

Bend, OR 97701 USA

Show more contact info

EIN

93-0661229

NTEE code info

Human Service Organizations (P20)

Seniors' Rights (R25)

Single Organization Support (T11)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

All of us are aging. Sometimes well, sometimes with challenge. It’s a fact of life. Many older adults rely on services to overcome isolation and barriers to health and to meet basic needs. People are living longer and having fewer children, so the world’s population is aging at an unprecedented rate. In Central Oregon, the population of adults over the age of 65 is forecast to grow by more than 50 percent from 2016 to 2040. Most older adults want to stay at home as they age and remain as independent as possible. However, many are also without support from family members and caregivers. We are focused on ensuring that aging in Central Oregon is defined by independence, well-being, dignity, and choice for all older adults, today and in the generations to come.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Meals on Wheels

The Council on Aging provides nutritious meals in both congregate settings at the Senior Centers and to frail elderly, homebound persons through Meals-on-Wheels.

Population(s) Served
Seniors

Information & Resources Referral
Options Counseling

Population(s) Served
Seniors

Provides a variety of support services for primary caregivers such as information and assistance, information for caregivers, respite and emergency respite services, training for caregivers and organization, maintenance of support groups for caregivers, and services to grandparents raising grandchildren.

Population(s) Served
Adults
Seniors

Medicare Counseling - Free Medicare counseling by trained volunteer counselors

Population(s) Served
Seniors

Home and personal care (bathing assistance, shopping and meal preparation, housekeeping and laundry) to seniors at risk of institutionalization.

Population(s) Served
Seniors

Case management staff helps seniors make appropriate and cost effective decisions associated with their care needs and they coordinate community services to meet the client?s needs.

Population(s) Served
Seniors

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals delivered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Meals on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Meals on Wheels and in-home Wellness checks delivered in 2019 by our groups of dedicated volunteers.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Congregate (community) meals delivered in a social setting to provide nutrition and social connection for older adults.

Number of phone calls/inquiries

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Aging and Disability Resource Connection (ADRC)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Over 1,000 calls and inquiries answered each month from folks of all ages and income levels throughout our service area.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Over 400 adults volunteer to support our organization's activities every year. We could not provide the support we provide without their help!

Number of Subsidized Rides for Older Adults

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Other - describing something else

Direction of Success

Decreasing

Context Notes

Subsidized rides for Older Adults to help them get places they need to be. This program is decreasing as we are working with partners to pilot point-to-point transit for our clients.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

As people live longer and have fewer children, the world’s population is aging at an unprecedented rate. In Central Oregon, the population of adults over the age of 65 is forecast to grow by 55 percent from 2016 to 2040.

The Council on Aging of Central Oregon is committed to creating an age-friendly world to support this shift. We need to rethink how we construct and run our environments to support an aging population.

Our Mission
We advocate for, empower and guide older adults and their loved ones to live with independence and well-being.

Our Vision
A world that grows older better, together.

Our Values
Everything we do is guided by compassion, collaboration, reliability, integrity and respect.

We are committed to equitable and inclusive services, programs and resources designed to meet immediate and direct need of older adults in our service territories.

To operationalize its vision and values, the Council on Aging seeks input from stakeholders, works collaboratively with partners, and enters into agreements with service providers. Stakeholders include seniors, family members, caregivers, and specific communities (rural, urban, low-income, high-risk, Latino, Spanish-speaking, and Native American); partners include DHS, APD, ADP, county offices, the Latino Community Association, the Let's Talk Diversity Coalition, the GeroLeadership Alliance, and all agencies represented in the ADRC; service providers include senior centers, COIC, and in-home health care and respite providers

The Council on Aging of Central Oregon is the federally designated Area Agency on Aging (AAA) for the planning and service area (PSA) of Crook, Deschutes and Jefferson Counties, and is part of the Aging and Disability Resource Connection (ADRC) for 10 counties in Central Oregon.

Incorporated as a 501(c)3 in June 1974, the Council on Aging has served seniors, caregivers, and adults with disabilities for more than four decades. To provide support services across a large geographic area that includes rural and urban communities, the Council coordinates planning and service provision with key agencies and organizations in its PSA. These include, most notably, DHS, APD, ADP, the CCO led by PacificSource's Health Council, mental and behavioral health departments in all three counties, and the Central Oregon Intergovernmental Council that provides public transportation. Planning is coordinated through multi-disciplinary teams, ADRC collaborations, agreements (such as with COIC), community “huddles," and long-standing working relationships between the Council and other organization staff that have formalized into accepted practices. .

In this increasingly significant part of the state, it is imperative that we not only keep pace with – but stay ahead of – changing demographics and increased demand for service. To do so, we must understand the nature and extent of need among seniors, particularly high priority seniors as determined by economic and social considerations. .

Key factors that drive our strategic planning include:
• Extremely rapid growth in Deschutes County; as per U.S. Census Bureau data, the county's population aged 65+ grew by 40.0% from 2010 to 2015 due to aging of the existing population and an influx of new seniors
• Large geographic area that requires a distributed meal site model, including contracts with senior centers and vendors for nutrition services
• Rural and remote communities that offer few resources, require commitments of staff time and agency dollars to visit, have limited public transportation options, and add to the social isolation of seniors
• Increased cost of living, driven by rising costs of food, housing, and health care, that greatly impact seniors living on fixed and limited incomes
• Under-representation of seniors of color in our client base and need for improved equity, diversity and inclusion

Recent Accomplishments

• The Council on Aging recently purchased Bend's Community Center, which includes a commercial kitchen and dining facilities. The Meals on Wheels and congregate dining programs, currently managed from the Bend Senior Center, transitioned to the new space in May of 2019. Given COVID, we have increased the community meals to Grab-N-Go drive-through pickup three times each week.

• The Council on Aging expanded the reach of the Information & Resource (I&R) Referral program by staffing the Sister's Park and Recreation facility and the Bend Senior Center with an I&R specialist one day each week. Prineville and Madras I&R staffing programs were implemented in Q2 2018. The Council on Aging anticipates increased client numbers for all services due to increased awareness from the onsite I&R programs.

Financials

COUNCIL ON AGING OF CENTRAL OREGON
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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COUNCIL ON AGING OF CENTRAL OREGON

Board of directors
as of 10/4/2021
SOURCE: Self-reported by organization
Board chair

Ms Anabel Pelham

National Assoc. of Professional Gerontologists

Term: 2018 - 2020

Jenna Corbly

Pilot Butte Rehab Center

Peter Metherall

Wendy Mikas Glaus

Peter Lekki

Retired

Emily Salmon

St. Charles Health Systems

Dr. Jennifer Neahring

St. Charles Health Systems

Louis Capozzi

Retired PR Executive

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 09/27/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability