Programs and results
What we aim to solve
Central City Concern (CCC) is a 501(c)(3) nonprofit agency serving single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. Founded in 1979, the agency has developed a comprehensive continuum of affordable housing options integrated with direct social services including healthcare, recovery and employment. CCC currently has a staff of 1000+, an annual operating budget of $100 million and serves more than 14,000 individuals annually.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Housing for Homeless/low income
Central City Concern owns or operates 29 residential buildings with nearly 2,221 units of affordable housing.
Nearly 50% of our supportive housing units are alcohol- and drug-free, giving newly recovering people a safe haven to heal and grow stronger.
Specific program housing, including re-entry housing, makes up approximately 35% of our portfolio.
This housing option is designed for people who are recently homeless and/or newly engaged in treatment and recovery or recently released from incarceration. We provide housing and employment services to veterans through the Veterans Grant & Per Diem Program.
CCC’s family housing units offer a safe space for children to grow up. In 2019, 332 families with children lived in our supportive housing units, where they could take advantage of parenting and financial skills classes.
Finally, nearly 60% of our portfolio is made up of permanent, affordable homes available to Portlanders who need an added layer of assistance.
Health care
CCC is a Federally Qualified Health Center and provides services at multiple locations. Our providers meet our patients where they are, offering judgment-free treatment and support.
In 2021 we:
Delivered health care to 9,283 people in need. Of those patients, 6,228 were homeless when they sought care.
Cared for 7,027 patients seeking primary and preventive care.
Treated 3,028 patients in need of mental health support.
Employment programs
Employment development programs teach the skills necessary to obtain and sustain employment.
Our staff works one-on-one with clients to help them find meaningful employment by addressing barriers, building skills and offering training opportunities.
In 2021 we:
Helped 1,308 job seekers with employment assistance.
Provided job counseling, training and computer access to more than 1,155 people at our Employment Access Center. 665 people found employment through the EAC.
Where we work
Awards
Healthcare Environment Award 2012
Contract Design
Access Award 2009
Oregon Psychiatric Association
James A. Johnson Award 2008
James A. Johnson Community Leaders
Partner of the Year 2008
Oregon Housing & Community Services
Nonprofit Sector Achievement Award 2008
National Alliance to End Homelessness
Affiliations & memberships
National Alliance for the Mentally Ill (NAMI) 2005
Association of Fundraising Professionals - Member 2008
Health Resources and Services Administration (HRSA) 1995
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people in the area with access to affordable housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Related Program
Housing for Homeless/low income
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
2,221 homes across 29 properties. -Offering "Housing Choice" -Transitional housing -Permanent supportive housing -Family housing -"Housing First" low-barrier programs
Number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2021, CCC helped 13,434 people experiencing or at risk of homelessness with affordable & supportive housing, integrated health services, addiction recovery and employment assistance.
Number of health patients served
This metric is no longer tracked.Totals By Year
Related Program
Health care
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Context Notes
12 federally Qualified Health Centers -Integrated primary and behavioral health care -Community mental health services -Subacute detoxification -Inpatient and outpatient recovery services -Pharmacy
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Central City Concern provides housing, healthcare, and supportive employment programming to people impacted by poverty, addiction, serious mental illness, trauma, and chronic illness. We provide help and hope to the most vulnerable members of our community. Our goal is to give individuals and families the tools they need so they can live happy, healthy, productive lives.
What are the organization's key strategies for making this happen?
Central City Concern meets its mission through innovative, outcome-based strategies that support personal and community transformation, including:
1. Direct access to housing which supports lifestyle change.
2. Integrated healthcare services that are highly effective in engaging people who are often alienated from mainstream systems.
3. The development of peer relationships that nurture and support personal transformation and recovery.
4. Attainment of income through employment or accessing benefits.
Central City Concern operates 29 residential communities and a healthcare system that includes primary care, urgent care, chronic disease management, inpatient and outpatient addiction treatment facilities, office-based care and street outreach to those suffering from serious mental illness, and a variety of supportive employment programs for those who are ready or are becoming ready to rejoin the workforce or resume educational opportunities.
What are the organization's capabilities for doing this?
Central City Concern operates a range of housing options--from low-barrier SROs to alcohol- and drug-free family apartment communities and from transitional to permanent--so that all individuals and families experiencing homelessness can find safe shelter. All of our residents have access to a wide range of staff who can either meet people where they are at or help them transition to the next step of healthy living. These staff members include Community Building Assistants, Recovery Mentors, Case Managers, and Employment Specialists. Many of our residential staff have had personal experience in living successfully with a serious mental illness or overcoming addiction, and are powerful examples of the good things that are possible for anyone who comes to Central City Concern for help.
Central City Concern operates 29 residential communities and a healthcare system that includes primary care, urgent care, chronic disease management, inpatient and outpatient addiction treatment facilities, office-based care and street outreach to those suffering from serious mental illness, and a variety of supportive employment programs for those who are ready or are becoming ready to rejoin the workforce or resume educational opportunities.
What have they accomplished so far and what's next?
In 2016, Central City Concern added 100 new units of housing to our portfolio to help meet the critical need for housing for low income individuals and families in our community. Currently we have 3 more projects underway:
• Charlotte B. Rutherford Place (6905 N Interstate; opening summer 2018). Named after a pioneering Portland African American family.
• Blackburn Building w/Eastside Health & Recovery Center (25 NE 122nd Ave.; opening summer 2019). Named after our President and CEO Emeritus Ed Blackburn, who was instrumental in the Housing is Health initiative that began funding for these three buildings.
• Hazel Heights (12621 SE Stark St.; opening summer2018). Named for the Hazelwood neighborhood.
Central City Concern continues to expand our healthcare services so that more people living on the margins of society can receive the medical care they deserve.
We are enhancing our efforts to provide culturally specific services to the Latino and African American communities.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CENTRAL CITY CONCERN INC
Board of directorsas of 12/28/2022
Isaac Dixon
Vista HR Consulting
Term: 2022 -
Jonathan Radmacher
McEwen Gisvold LLP
Term: 2022 -
Richard Gibson
Health Record Banking Alliance
Linda Girard
Community Advocate
Larry Naito
Naito Properties
Rico A. Bocala
USI Insurance Services
Matt Harrington
PNC Real Estate
Elisabeth Zeller
Oregon Child Development Coalition
Ben Berry
Bonneville Power Administration
Orlando Williams
Motus Recruiting and Staffing
Rilla Delorier
Finance
Sandi Delarosa
CCC Health Services Advisory Council Chair
Dave Swartley
U.S. Bank
Eric Friedenwald-Fishman
Metropolitan Group
Marvin Seppala, M.D.
Psychiatrist and Addiction Medicine Specialist
Mamie Gathard
Consumer Advocate
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data