PLATINUM2024

Medical Teams International

Act. Heal. Love.

Portland, OR   |  https://www.medicalteams.org

Mission

Medical Teams International provides life-saving medical care for people in crisis, such as survivors of natural disasters and refugees. Daring to love like Jesus, we care for all people—regardless of religion, nationality, sex or race.

Ruling year info

1987

Interim CEO

Mr. J. Michael Goodwin

Main address

PO Box 4288

Portland, OR 97208 USA

Show more contact info

Formerly known as

Northwest Medical Teams

EIN

93-0878944

NTEE code info

Disaster Preparedness and Relief Services (M20)

Health Treatment Facilities (Primarily Outpatient) (E30)

Management & Technical Assistance (W02)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

People in crisis, such as refugees and survivors of natural disasters, are dying from preventable causes. Today, were facing a refugee crisis on a scale the world has never known. For millions of families, the only way to survive is to leave home. Refugees arrive in makeshift camps injured, sick, starving, and traumatized. The majority are innocent women and children, caught in the cross-hairs of conflict. Without medical care, they endure extreme suffering. Mothers and babies die during birth. Children suffer from malnutrition. People die from preventable and treatable illnesses like malaria and cholera. In the U.S. across Oregon and Washington, dental care is one of the top unmet health care needs for low-income families. In both states, access to dental providers, even with available government programs, remains a primary obstacle to care.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Ukraine Program

In 2022, while the world watched in horror at the Russian invasion of Ukraine, Medical Teams rushed to the aid of Ukrainians. Today, we have 4 offices and work in more than 20 villages across 3 regions. From providing generators for health facilities to distributing free medicine in pharmacies, were caring for people impacted by the ongoing conflict. Our mobile medical units can travel to remote areas and provide consultations, referrals, and medications. Providers and volunteers trained in psychological first aid offer a listening ear and look for signs of psychological distress in all their patients. In some cases, our providers refer patients who might need more specialized care. Mental health counselors are on the ground in Ukraine holding group therapy sessions and meeting individually with people affected by the crisis. Our community health volunteers are trained to engage their neighbors, doing everything from holding support groups to sharing messages on health topics.

Population(s) Served
People with diseases and illnesses
Immigrants and migrants
Victims and oppressed people
Adults
Children and youth

Right outside our doors, families facing socio-economic challenges are often denied access to affordable dental care. They are left suffering from the pain and complications of severe dental problems many of which are easily treatable with proper care. Thanks to your support, a dedicated team of volunteer dentists and hygienists treat patients aboard a fleet of fully-equipped mobile dental vans, which travel throughout Oregon and Washington every week. Our Care & Connect Mobile Health program is the primary way Medical Teams serves the U.S.

Population(s) Served
Adults
Economically disadvantaged people
Veterans
People with disabilities
Immigrants and migrants

Since 2004, Medical Teams has continued to save lives at 7 sites across Uganda, responding to new and long-term crises. We make health care easier to access for both refugees and Ugandans alike.

We are also the lead health partner for the U.N. Refugee Agency in Uganda. Our staff's friendly faces welcome people crossing the border with compassionate care.

We care for families at clinics located in refugee settlements. Mothers get prenatal care, children receive vaccines, and families know where to turn for fevers or chronic diseases. We stock clinics with everything from gauze to life-saving treatments, for things like malaria or malnutrition. We built the first Neonatal Intensive Care Unit in a refugee settlement in the country, and recently built a second to provide much-needed care for premature newborns. Our psychiatrists and mental health care teams help people struggling with their mental well-being.

Population(s) Served
People of African descent
People with diseases and illnesses
Immigrants and migrants
Victims and oppressed people
Pregnant people

In 2019, when millions of people began leaving Venezuela's desperate economic situation and crossing into Colombia, we launched our first program site to improve access to health care for Venezuelans and Colombians alike. Since then, we've added 5 more sites.

Our programs leverage the strength of the communities we serve. We train community health volunteers to educate and connect their neighbors to health care. They do everything from holding workshops about health issues to handing out vouchers for things like basic hygiene supplies. We're making sure people can see a doctor when they need one, especially women and kids. We care for expecting mothers and help them deliver their babies safely.

Population(s) Served
People of Latin American descent
People with diseases and illnesses
Economically disadvantaged people
Immigrants and migrants
Victims and oppressed people

In 2018, we began providing health care services to the thousands of people from neighboring countries seeking safety in remote Tanzanian refugee camps. More than 200,000 refugees in western Tanzania had almost no access to health care.

Today, we're steadfastly supporting the resilient and determined people seeking refuge in Tanzania. Our programs in 2 large camps provide robust health care programs to refugees and Tanzanians alike.

Because we're there, mothers can get prenatal care. Children are treated when they have malaria or are malnourished. Babies are safely delivered by skilled birth attendants. Providers receive training and work in well-stocked clinics through our donated supplies. Volunteer health workers connect their neighbors to care. Faith leaders connect across religions and lead their congregations in healthy practices.

Population(s) Served
Victims and oppressed people
Immigrants and migrants
People with diseases and illnesses
Pregnant people
People of African descent

When conflict broke out in northern Ethiopia in late 2020, thousands of Ethiopians left home to seek safety in Sudan. In 2021, we began caring for thousands of people seeking refuge at 3 camps in Sudan and in the Tigray region of Ethiopia. Our work in Sudan expanded after the outbreak of Civil War in 2023, to care for the millions of people leaving conflict-affected areas. Currently, we also provide medical care at 10 locations in Ethiopia in an increasingly complicated humanitarian situation.

Our mobile health and nutrition teams treat everything from diabetes to malaria. They vaccinate children, care for expecting mothers, and provide medical services, including treatments for common diseases. We also help local health care facilities affected by the conflict by sending supplies, equipment, and doing repairs. We screen children and pregnant women for malnutrition and provide supplementary nutrition. Our community health workers help educate their neighbors about health topics.

Population(s) Served
People of African descent
People with diseases and illnesses
Pregnant people
Immigrants and migrants
Victims and oppressed people

Where we work

Awards

Four-star rating 2023

Charity Navigator

Transparency Grade A 2023

Ministry Watch

Top-Rated Charity 2022

Charity Watch

Certified Transparent 2023

Excellence in Giving

Accredited Charity 2023

Better Business Bureau Wise Giving Alliance

Affiliations & memberships

Integral Alliance 2024

InterAction 2024

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Refugees and displaced people, Internally displaced people, Economically disadvantaged people

Related Program

Ukraine Program

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

We track this metric using our catchment population. This reflects the total number of people in the areas our program operates.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Related Program

Ukraine Program

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

This metric tracks the total number of volunteers for the year who generously give their time to support our programs.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to restore health and wholeness in a hurting world. We provide vaccines, medicines, safe births, and life-saving medical care to patients. We equip clinics by training local medical staff and ensuring clinics have supplies and medicines. We empower communities with health knowledge to care for themselves and their neighbors.

We go where we are needed most to ease the suffering of those devastated by crises. We mobilize staff and volunteers quickly entering places of turmoil, disease, and natural disaster. We provide life-saving care for the hurting in front-line clinics, refugee camps, and remote villages. We also harness the strengths of the community to improve health. We mentor and train local health workers. We make sure health facilities have the right equipment, supplies, and medicine. We build connections to and trust in the health system so that it will thrive when were gone.

Since 1979, we've provided life-saving medical care for people in crisis. With our history and experience, we've grown into our role as experts in disaster response disasters that are both natural and manmade. Right now, we're responding on many fronts to the largest refugee crisis the world has ever known.

We maintain a roster of medical professionals and technical experts ready to deploy to the most urgent crises around the world. We also send medical professionals to support and train local staff. Most of our staff work on the front lines of humanitarian disasters, providing direct care to those in need.

We believe in the whole community individuals, medical staff, and health facilities taking ownership for their health. Working together, we identify problems and solutions. Then we mentor, train, and empower. We exit when communities are capable and health systems are effective. This is how change is sustained over time.

We work with more than 50 local partners around the world to ensure life-saving medical care gets to the people who need it most. We also partner with national and international agencies and coordination bodies. A coordinated response means the right care gets to the right people. It also means people in crisis get their basic needs covered (i.e. food, water, shelter, health).

For nearly four decades, we've provided life-saving medical care for people in crisis, including survivors of the Rwandan genocide, the South Asia tsunami in 2004, Hurricane Katrina in 2005, the 2010 Haiti earthquake, the Ebola outbreak in Liberia in 2014, and the ongoing COVID-19 pandemic.

As of February 2024, we serve people in crisis in seven countries Colombia, Ethiopia, Sudan, Tanzania, Ukraine, Uganda, and the United States while working in additional countries through shipments of medical supplies. We are providing life-saving medical care in multiple refugee contexts. We continue to strengthen our systems and staff, so we can deliver the best medical care to people in crisis.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Medical Teams International
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Medical Teams International

Board of directors
as of 02/15/2024
SOURCE: Self-reported by organization
Board chair

Geoff Guilfoy

President, Lumen Leaders, LLC

Nathalie Johnson

Legacy Health

Ryan McAninch

Becker Capital

Geoff Guilfoy

Lumen Leaders, LLC

Gabe Winslow

SmartPickle.com

Barbara McDougall

John Phillips

Indeed

Sarah Hasselbeck

Dametra Marletti-Johnson

Microsoft

Reagan Cannon

Reagan Cannon Consulting

E. Anne Peterson

Lars Gustavsson

The 4th Sector Futures Group

John Gardner

Fortive, Precision Technologies segment

Albert Munanga

University of Washington and Serengeti Care

George Hopkins

B.U.I.L.D

Cyrus Lee

Permanente Dentistry

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes