Human Solutions, Inc.
Programs and results
What we aim to solve
THE PROBLEM WE TACKLE: INTERGENERATIONAL POVERTY In our home of East Portland and East Multnomah County, people and communities experiencing poverty typically reside in neighborhoods that have experienced years of disinvestment and lack basic amenities like healthy food, safe streets and welcoming places to gather and play. Entrenched, intergenerational poverty and a landscape of disinvestment leave people and whole communities vulnerable to poverty’s compounding conditions: powerlessness, residential displacement, lack of educational and economic opportunity, and the recurring trauma of hopelessness and homelessness.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Affordable Housing
Human Solutions serves the community by providing a combination of permanent affordable housing, new affordable housing projects, and mixed-use projects that involve partnerships with other social services agencies, creating health and housing hubs that meet a high need. Our 17 affordable housing complexes are professionally managed and offer hard-to-find 3- and 4-bedroom units for families with multiple children.
Employment & Economic Development
Human Solutions’ seven Employment Programs are designed for people who are not well suited for traditional employment programs due to little or no education, limited English skills, and other barriers to employment, such as incarceration. Participants learn skills that are tailored to their individual needs and interests. We provide assistance with resumes, interviewing, and applying for jobs to help people secure permanent employment so they can support their families.
Homelessness Services
We operate emergency shelter, Housing First programs, and permanent supportive housing. The Housing First approach moves homeless families into housing as quickly as possible to provide stability, followed by comprehensive support services to address their homelessness. Last year, we provided direct services to about 1,340 people in 440 households on any given night.
Utility Assistance
Human Solutions’ Utility Assistance program provides vital support services for very-low income residents in East Portland and East Multnomah County who need help paying their utilities, including gas, water, and electricity.
Where we work
Accreditations
Community Housing Development Organization - U.S. Department of Housing and Urban Development 2010
Awards
Neighborhood Builders Award 2007
Bank of America
Spirit of Portland-Non Profit Organization Award 2007
City of Portland
External reviews

Photos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
COMMUNITY VISION
Human Solutions envisions vibrant, healthy neighborhoods where all people can share in the security, hopes and advantages of a thriving, supportive community.
What are the organization's key strategies for making this happen?
OUR APPROACH: INVEST IN TRANSFORMATION AND LONG-TERM SUCCESS
We believe Human Solutions can counter structural causes of poverty by sharing and aligning our influence, resources, programs, investments and expertise with individuals and communities so they can build wealth, power, security and influence.
What are the organization's capabilities for doing this?
• We partner with people and communities impacted by poverty so they can achieve long-term housing and economic security.
• We invest in affordable housing and community assets that contribute to strong, inclusive neighborhoods.
• We advocate with our community for policies and investments that expand housing and economic opportunity, eliminate wealth inequality and end poverty.
What have they accomplished so far and what's next?
We are adding 236 affordable apartments to our portfolio over the next two years. This will help ease the local housing crisis and expand housing options for folks with very low incomes and experience with homelessness.
Our three emergency shelters are open 24/7 for 220 people every night, staffed by our heroic “frontline” team, who continue to help people move into stable housing.
Our out-of-school program is supporting students and their families through virtual learning, with a special focus on digital inclusion and engaging “drop-off” activity boxes.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Human Solutions, Inc.
Board of directorsas of 07/21/2021
Mr. Bruce Whiting
Retired from KeyBank
Ms. Jo Ann Hardesty
Commissioner, City of Portland
Verlea Briggs
Portland General Electric
Cathy Sherick
Greater Gresham Area Prevention Partnership
Jo Ann Hardesty
Hardesty Consulting
Chris Brox
Providence Health & Services
Lydia Gray-Holfield
Self Enhancement, Inc.
Jon Stride
Tonkon Torp LLP
Amy Beth Setzer
Adam Abplanalp
CPA
Dawn Bush
Kaiser Permanente
David Dyk
Chief Information Security officer, City of Gresham
Hugh Harris
East County Rising PAC
JR Lilly
City of Portland
Carla Pilouso
Representative, Oregon Legislature
Ashton Simpson
Oregon Walks
Andrea Valderrama
Representative, Oregon Legislature
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 12/23/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.