GOLD2023

InterConnection

Bridging the Digital Divide

Seattle, WA   |  http://interconnection.org

Mission

Our mission is to bridge the digital divide by making information and communication technology accessible to underserved communities. We accomplish our mission by providing high-quality, low-cost computers and internet service to nonprofit organizations and low income individuals. Our presence in Seattle allows local community members and organizations to directly access our services. Our grant program and webstore allow us to reach groups needing access to technology on a national level. InterConnection is dedicated to refurbishing and recycling donated electronics. As the first nonprofit in the United States to gain R2 and ISO14001 certification status, we strive to reduce electronic waste through our commitment to reuse, refurbishment, and the highest standards of green recycling.

Ruling year info

1999

Executive Director

Julie Morris

Main address

3415 Stone Way N

Seattle, WA 98103 USA

Show more contact info

EIN

93-1262843

NTEE code info

Education N.E.C. (B99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Digital Divide is the economic, educational, and social inequalities between those who have computers and online access and those who do not.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Computer Grant Program

We give up to 200 computers to non-profit organizations per year through our computer grant program.

Population(s) Served
Economically disadvantaged people

We provide low-cost internet service to non-profit organizations and qualifying low-income individuals.

Population(s) Served
Economically disadvantaged people

We responsibly recycle all donated electronics and peripherals that cannot be refurbished or reused.

Population(s) Served

Our retail store in Seattle is open to the general public and offers high-quality, low-cost , refurbished computers in an effort to bridge the digital divide and promote reuse.

Population(s) Served
Adults

Our online store offers high-quality refurbished computers at further discounted prices to nonprofit organizations and qualifying low income individuals nationally in an effort to bridge the digital divide.

Population(s) Served
Economically disadvantaged people

InterConnection partners with various nonprofit organizations around Seattle, the Puget Sound Region, Washington State, and across the country to help work towards digital equity. Through these partnerships we provide organizations with high-quality, refurbished, technology for use in the community; whether through loaner programs, digital literacy courses, or redistribution directly to community members. These partnerships vary from organization to organization and we strive to meet folks where they are and do everything we can to work in conjunction to bridge the digital divide and advocate for digital equity.

Population(s) Served
Ethnic and racial groups
People with disabilities
Women and girls
Students
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total weight of materials recycled

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

E-Waste Recycling

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of computers awarded to nonprofits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Computer Grant Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number nonprofits awarded computers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Computer Grant Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of low income individuals provided with internet

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Online Store

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of affordable computers sold

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Online Store

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We work to Bridge the Digital Divide by proving low income individuals access to affordable computers and internet service.

We accept computer donations from local businesses, refurbish the computers for reuse, and offer them to low income individuals at discounted prices at our outlet store and online store (ConnectAll.org).

Our partnership with Mobile Citizen allows us to offer low-cost, high-speed internet to those needing access to affordable internet across the U.S. via mobile hotspot devices.

We are the first nonprofit in the U.S. to become R2 and ISO14001 certified. We are also a Microsoft Registered Refurbisher with 20 years experience recycling and refurbishing computers for reuse.

In 2018, we served:

-Over 19,000 individuals locally.
-Over 200 nonprofits across the U.S.
-And provided internet to over 3,000 customers.

In 2019 we began partnering with more organization's and corporations to provide access to technology to even more underserved individuals across the U.S.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

InterConnection
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

InterConnection

Board of directors
as of 04/07/2023
SOURCE: Self-reported by organization
Board chair

Sumi Paranjape

Bloodworks Northwest

Term: 2020 -

Greg Devers

No Affiliation

Linda Venczel

No Affiliation

Sajani Amarasiri

Microsoft

Martin Moreno

Microsoft

Angela Bandlow

Bloodworks Northwest

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/7/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/03/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.